Oxton House

14/18 Marywood Square, Glasgow G41 2BJ
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8.9 8 Reviews
  • Oxton House, Glasgow
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Care Provided by Oxton House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Head/Brain Injury
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Mr & Mrs J Cannell
  • Person in charge
  • Carole Cannell (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Residents are enjoying visits with their families, either in the garden area or the designated visiting area. All guidance regarding COVID-19 is followed to ensure the residents safety.


  • Parking

  • No private parking, however public parking spaces available all around the home.


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Oxton House Reviews (8)

8.9

Oxton House has a Review Score of 8.9 (8.876) out of 10, based on 4 reviews in the last 2 years. Over all time Oxton House has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
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Date Published

8
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4
4

Review from Wendy L (Respite Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very resistant to going into Oxton House for respite. She was there for ten days, and when I went to take her home, she didn't want to leave. My mum said the staff all looked after her really well (spoiled her even). After the ten days came to an end, my mum was walking upright, lifting her
feet, so alive and eating like a horse. The only thing she wasn't keen on was the baby tea. Thank you to all the wonderful staff at Oxton House for making a very difficult time such a pleasant and positive experience.

Reply from Carlanne Body, Duty Manager at Oxton House

Thank you so much for the lovely review. I and all of the team at Oxton House are delighted to read such lovely words.


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Review from Peter M (Son of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father has now been in the Oxton House for just over a year, and we can see how happy he is, and the staff are all so friendly and very knowledgeable in their field.
Dad said the choice of food at meal times is good and tasty, and the kitchen does try to vary the menu.
Our dad loves karaoke and
themed parties.
The safety of our dad is paramount, and when his nighttime bed alarm broke, a new one was put on his bed instantly, I cannot fault the care and attention our dad has received since he moved it.

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Review from Caroline R (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and know what each resident needs and wants. They treat each person with not just the dignity they deserve, but let them enjoy any interests they enjoyed beforehand. Even though my mother has gone downhill due to her dementia, they know exactly what to do, and I could not
be happier with this lovely family-run care home.
I am very happy with all the staff and how they treat my family member, but also with everyone who visits. They make all the residents happy when it comes to different celebrations, and that is done by the staff and any voluntary contributions they receive.
Well done to the managers and all the staff.

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Review from Eric M (Son of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad is a resident in Oxton House, he is well looked after, and the staff are super friendly and competent in their work. He has been there for a year now and is extremely happy. The food he receives is of a great standard, and benefiting from it. His room is kept clean at all times. The staff are
all great, and we are on first names terms now.

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Review from June F (Sister of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been here for 10+ years, and in all that time, I have been very happy with the care provided by management and all staff.

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Review from Kathleen C (Sister of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facility, warn and friendly staff who look after resident well, going that extra mile if there is a birthday or similar. Always available to provide words and keep us informed.

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Review from K L (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been staying at Oxton House for the past two years. During this time, she has been very happy staying in the home and has had nothing but praise for the staff there. We have found the staff to be excellent also - which was a great comfort to us, as a family, during the pandemic. Mum enjoys
the organised activities - particularly the "sing-songs" and themed activities eg Halloween. She also enjoys the food, which is prepared to a high standard. Her rooms, although on the small side, is always kept spotlessly clean and tidy, as are her ensuite bathroom facilities.

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Review from Helen G (Cousin of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter was the podiatrist for Oxton House for many years. She recommended it when my relative had to go into care. In her opinion, the standard of care was excellent. The turnover of the staff is very low. Most of the staff had been there for years.

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Current Review Score: 8.9 (8.876)

Overview of Review Score

The Review Score of 8.9 (8.876) out of 10 for Oxton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Oxton House is calculated as follows: ( (42 Excellents x 5) + (4 Goods x 4) ) ÷ 46 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.963 Points relating to the number of positive Reviews for Oxton House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 4 Positive Reviews ÷ 6.8 = 0.588

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Oxton House

What types of Care is Oxton House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oxton House provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Oxton House have?

There are 30 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oxton House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oxton House to the centre of Glasgow?

2.0 mile(s) as the crow flies, distance by road may be significantly further.