Abbotsford House

41 Drymen Road, Bearsden, Glasgow G61 2RL
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9.8 14 Reviews
  • Abbotsford House, Glasgow
Abbotsford House is a stunning mansion house sitting amongst wonderful mature gardens. The House was converted into a Care Home in 1989, it had a custom built extension in the 90s and underwent a full refurbishment programme in 2014/2015.

Abbotsford House is a well established, family run, local care service which has been delivering care to older people for over 32 years. The organisation is registered with the Care Inspectorate to deliver a range of services, including, Respite Care, Residential Care and Nursing Care.

The Organisation's aims and objectives are to provide quality care services which promote the rights of the individual while ensuring privacy, dignity and respect. The Organisation's philosophy of care is to encourage independence and reablement.

Abbotsford House has a dedicated award winning professional team of staff.

The Organisation's excellent Care Inspectorate Grades reflects the results of this Ethos.

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Care Provided by Abbotsford House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Morrison Community Care Ltd
  • Person in charge
  • Kishan Aldridge (Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
  • Care Home Design/Build
    • Last Refurbishment: 2015

Funding & Fees Guide for Abbotsford House

  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,200 – £1,350
    • RESPITE Self-Funded Residential Care £1,200 – £1,350
  • (these prices are only a guideline, please contact Abbotsford House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Abbotsford House Reviews (14)

9.8

Abbotsford House has a Review Score of 9.8 (9.846) out of 10, based on 10 reviews in the last 2 years. Over all time Abbotsford House has 14 reviews.

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Review from Karen W (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has thrived in Abbotsford House. She is so well looked after and it is uplifting to visit her and see her being stimulated with interesting and fun activities- she particularly enjoys the frequent musical concerts and her weekly in-house hair appointment. The staff are so incredibly caring and really
know all the residents and their individual needs so well.
It's such a beautiful environment too with the lovely, well maintained mature grounds and the impressive, clean and fresh interior.
Mum has been at Abbotsford House for a couple of years now and is so at home.

Reply from Kishan Aldridge, Director at Abbotsford House

Dear Karen, Thank you for your lovely review. It is our pleasure to look after your Mum. Look forward to seeing you at one of our Summer events. Best wishes


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Review from Jayne S (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since June 2024 when she moved up from northern England. She has Alzheimer's disease. It was an emotional time for me and her family, the staff at Abbotsford House really helped and supported mum to settle in. The atmosphere is always friendly and relaxed. There are always
different activities organised which helps mum socialise and keep occupied during the day. I always find the staff friendly, welcoming and responsive. Friends and other family who have visited over the last few months always comment on how comfortable and welcoming the home is and how settled and happy mum is. If we go out, on our return in the driveway she invariably says - oh, I like this place!

Reply from Susan Leung, Care Home Manager at Abbotsford House

Dear Jayne,Thank you for this lovely review. Look forward to catching up soon. Best wishes


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Review from Dennis B (Son of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are a lot of good care homes and Abbotsford House has proven to us to be among the best. Our father has been a guest for over a year and the care could not have been better. In our case there was a difficult family matter that made the situation extremely difficult. In such sensitive circumstances
you can see what separates the good care homes from the excellent care homes. For us Abbotsford House has proven to be nothing less than excellent. The personnel is extremely professional and caring. The manager has been a life saver for us several times. We can only recommend Abbotsford House if you are really looking for the absolute best care house in the Glasgow area.

Reply from Susan Leung, Care Home Manager at Abbotsford House

Dear Dennis, I really appreciate your wonderful review. We are fortunate to have a very kind staff dedicated to ensuring all residents and families are supported and treated with dignity and respect. I will share your lovely words with them. Best wishes


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Review from Elizabeth I (Sister of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was in Abbotsford House for the last few months of his life. His care was exemplary. The staff were always courteous and extremely caring. They often went above and beyond what was expected of them. Their patience, understanding and respect made my brother's final days as comfortable as was
possible. Our family is very grateful to all at Abbotsford House.

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Review from Caroline M (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had an amazing experience at Abbotsford House. The staff are so friendly and caring towards the residents and make them feel 'at home.'
Any medical issues are dealt with swiftly by a local visiting doctor who always calls with updates after each visit. Staff too continually keep relatives
informed of any changes or concerns.
The catering is first class with something to suit all appetites. All residents are kept busy and never bored with all the planned events which occur daily from exercises after breakfast to visiting opera singers to local children singing, seasonal movies to petting dogs.
The individual accommodation is comfortable and bright and cosy with enough space to suit anyone.
Abbotsford House is immaculate and tastefully decorated throughout with lovely fenced gardens to either side of the building for residents' use when weather permits. I would highly recommend this care home to anyone I know.

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Review from A M (Son of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in well thanks to the caring environment. It's good to know that she is being well looked after and her needs are being catered for. Thanks to the staff she is very well looked after and enjoying the company/activities which she is able to participate in.

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Review from Fiona V (Niece of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has now been resident in Abbotsford House for five months. She has settled in and is very happy having made new friends amongst the residents and experiencing the high standards of care provided by the whole team. She enjoys participating in organised activities and the fact that there is always
something going on. She's very sociable and Abbotsford staff have given her a new lease of life! It's a great relief to our family to see her so cheerful and to know that she is well cared for. The staff are always very welcoming and helpful. Monthly care reviews are carried out and the family are kept informed of care plans. I would highly recommend Abbotsford for its homely environment and caring staff.

Reply from Kishan Aldridge, Clinical Director at Abbotsford House

Thank you very much for your lovely review it will mean a lot to our staff who all work very hard. It is our pleasure to care for you aunt.
Kind regards, Kishan Victoria Aldridge


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Review from Jillian M (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial contact made by Abbotsford House to myself, I was thankfully helped and guided through the care home process, which is daunting for anyone who has never been through it before. My dad has only been a resident for a month but has settled very well, is happy and receiving excellent care
and attention from all members of the care team. We do not live local to the home; however, the staff have been very accommodating and keep us updated. The home setting is peaceful and rural, and Dad’s room looks onto the well-kept gardens. We love the fact that the chef visited Dad to find out his favourite food and his taste likes and dislikes, and afternoons also include home-baking treats! Every member of the care team has been very friendly and engaging with visitors. We are very happy with our care home decision. Dad is not able to participate in activities at the moment, so I cannot comment on this.

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Review from M M (Daughter of Resident) published on 3 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care provided for our mother. She is settled and content; her hygiene needs are met, and she is well turned out. Monthly review meetings ensure that we are regularly updated on mum’s care plan. Staff members have developed a warm and caring relationship with Mum and have also
made family members feel welcome.

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Review from P F (Power of Attorney of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Abbotsford most days. The staff are incredibly hard-working but they always find time for a friendly word or chat if needed. Their caring skills and behaviour are at a high level and the residents seem well cared for and content. The house is very clean and well looked after, the food is very
acceptable and overall there is a good homely feel. As someone with responsibility for an elderly person, I place a high value on the willingness and ability of staff to communicate comfortably.

Reply from Kishan Aldridge, Clinical Director at Abbotsford House

Thank you very much for taking the time to give us your positive feedback. The staff work hard to provide everyone with an excellent experience. It is our pleasure to care for your friend. Hope to see you soon.


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Review from A W (Son of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well looked after. We get regular updates on his care and health. The home has lovely gardens to sit in. There is a lovely relaxing atmosphere. Staff are friendly. My father is happy with the food and the activities such as dominoes.

Reply from Kishan Aldridge, Director at Abbotsford House

Thank you very much for your lovely review. It is our pleasure to look after your father. He has a great optimistic outlook and engages well with fellow residents and staff especially when dominoes are involved! The staff also always enjoy interacting and catching up with your Mum and you while visiting. Hope to see you soon. Kind regards Kishan.


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Review from G S (Grandson of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been continuously accommodating to my family. My mum and her siblings do not live near and the staff are very understanding that we want to see them most days we are over. The staff have kept us well looped in with what is going on with my grandparents which is really important.

Reply from Kishan Aldridge, Clinical Director at Abbotsford House

Thank you for your review. It has been our pleasure to look after your Grandparents and get to know your Mum and family. Kind regards.


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Review from Julie B (Niece of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in respite care here for three weeks with a view to staying long-term. The care has been outstanding to both my aunt and the rest of the family. All staff from cleaning staff to the manager have been so helpful and kind in helping us through this difficult time. We know that our aunt
is safe and well cared for which takes a lot of stress away from us.

Reply from Kishan Aldridge, Director at Abbotsford House

Dear Julie, thank you for your lovely review it’s been a pleasure getting to know your aunt and uncle. We have appointed three further well-being and activities coordinators. In addition we have 4 Occupational Therapy students starting placement with us in May. Our plan is to have two OT students in the lovely gardens and two inside providing a wide range of person-centred activities. We will ensure there are tailored activities daily for your aunt. Thank you again. Kind regards, Kishan.


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Review from Paul G (Son of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manageress was totally understanding that my mother needed immediate respite as my sister who takes care of my mother 24/7, was taken ill. When we arrived, we were greeted by a wonderful young woman and then a nurse who was absolutely so friendly and helpful towards us and my mother, in reassuring
her that she will love staying here in Abbotsford House care home and have all her needs attended to. All the staff were very friendly and welcoming and nothing was a problem. It was great to see my mother so happy within herself staying here, which gives me great confidence in all that the staff do in caring for my mother. We plan on using Abbotsford House for future respite for my mother, giving my sister some time off from caring for my mother. I would like to thank all the staff at Abbotsford House for their help and friendliness towards my mother while staying there for a week's respite.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Abbotsford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Abbotsford House is calculated as follows: ( (100 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 117 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotsford House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 12 Feb 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

The Most Outstanding Community Care Provider in the World in 2019

Recipient: Abbotsford House

Date: Tuesday 03 Dec 2019 More details

UK Care Home of the Year

Recipient: Abbotsford House

Date: Friday 05 Jan 2018 More details

Carer of the Year National Care Awards

Recipient: Abbotsford House

Date: Wednesday 01 Jul 2009 More details

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Frequently Asked Questions about Abbotsford House

What types of Care is Abbotsford House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbotsford House provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Abbotsford House have?

There are 34 Single Rooms.

What are the Facilities & Services at Abbotsford House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotsford House to the centre of Glasgow?

4.2 mile(s) as the crow flies, distance by road may be significantly further.