Lower Johnshill

Auchlochan, New Trows Road, Lesmahagow, Lanark ML11 0JS
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9.1 47 Reviews
  • Lower Johnshill, Lanark
Welcome to Lower Johnshill Care Home, nestled in the picturesque Auchlochan Garden Village near Lesmahagow, Lanarkshire. The home offers a comprehensive range of services including residential, nursing, and specialised dementia care in a serene and tranquil setting.

With beautiful views surrounding the home, residents have the opportunity to relax and unwind amidst nature's beauty. For those seeking a little pampering, the beauty room offers a tranquil retreat where residents can indulge in some well-deserved self-care.

At Lower Johnshill Care Home, the experienced and compassionate staff prioritise dignity and respect, ensuring that every resident receives the highest quality of care tailored to their individual needs.

The team believes in keeping residents engaged and fulfilled and offers a wide range of activities to suit every interest. From flower arranging and gardening to singing sessions, or even going out on day trips in the minibus, there's something for every personality. Residents can also explore the scenic Auchlochan Garden Village, taking leisurely walks or enjoying trips to the village bistro for coffee and cake.

The team invites you to visit Lower Johnshill Care Home and see how they're dedicated to providing exceptional care while fostering a sense of community and well-being for all residents.

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Care Provided by Lower Johnshill

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Davies (Care Home Manager)
  • Admission Criteria
    • Specialising in care of Evangelical Christians
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lower Johnshill

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,165 – £1,514
    • Self-Funded Residential Dementia Care £1,205 – £1,555
    • Self-Funded Nursing Care £1,392 – £1,496
    • Self-Funded Nursing Dementia Care £1,454 – £1,542
  • (these prices are only a guideline, please contact Lower Johnshill to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Lower Johnshill Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.


  • Parking

  • Lower Johnshill understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Lower Johnshill Reviews (47)

Total of 47, showing 21-40
9.1

Lower Johnshill has a Review Score of 9.1 (9.109) out of 10, based on 9 reviews in the last 2 years. Over all time Lower Johnshill has 47 reviews.

Overall Experience

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Date Published

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Review from Frank G (Son of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for one year, initially able-bodied but now incapacitated as a result of a stroke. We have been impressed by the level of care and the knowledgeable staff have of each resident. Because we live at a distance, it is invaluable to know that she is receiving the care she needs.
The common areas downstairs have been beautifully refurbished and hopefully, the bedrooms will be next.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your feedback. I am delighted that you are impressed by the level of care and our knowledgeable staff. Please do feel free to come and discuss the activities and rooms when you next visit. We do have a range of activities to accommodate all residents but some will be enjoyed more than others. Mum is active in some of these areas but perhaps not in others. Any thoughts you are able to share would be appreciated.


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Review from Walter K (Husband of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We came here about ten years ago. A fall meant that she broke her hip and because of the memory loss, couldn't learn to walk, but the staff have been great, as I come in every day if possible. I can see that she is content and comfortable.

Reply from Margo, Home Manager at Lower Johnshill

Thank you for completing the review. Having the information provided by family members is of great assistance for us to strive to be the best we can be. Please be assured that my door is always open, and on the areas, to where activities have been mentioned, I would be delighted to show you the new programme we have in place, and the active participation with our Tovertafel machine, which your relative has participation in and showed enjoyment. It will be a pleasure to provide a demonstration for you to see what this offers.


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Review from David T (Nephew of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt-in-law has now been here for almost 10 years and has consistently been very pleased with her care. I ask regularly whether she is happy and feels safe and always been very positive about carers, food and safety.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for taking the time to write this review. We strive to ensure all of our residents feel happy and safe in their home and we are so glad that this is how you feel.


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Review from Brian B (Nephew of Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When those providing care exude genuine care and concern and deliver it in an unfailingly friendly manner, liberally laced with compassion, the resident responds positively and has an enhanced quality of life. As family we trust and we rest easier as a result.
That is Lower Johnshill in my experience.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you so much for the kind words regarding staff and Lower Johnshill. We ensure that residents are always treated with kindness and compassion and having a homely home. Some would say an extended family and ensure our MHA values are fulfilled.


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Review from Stephen W (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a warm welcome by all staff. Very attentive to my mother.

Reply from Margo Brunton, Home Manager at Lower Johnshill

We appreciate you completing the review. I would ask that, if possible, that we could meet to discuss any concerns you have. We do try our best and as long as our residents are happy then so are we.


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Review from Lyn M (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Anytime I visit my mum there is always a welcome and a friendly atmosphere. I have never felt uneasy or thought there were any problems. I appreciate the care my mum receives.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your kind participation of completing the review, and the satisfaction ratings you have given to us. I would be pleased to meet with you regarding the activities we provide so that we can discuss this further, as there is a new structure in place to ensure all residents receive activities each day.


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Review from Muriel S (Daughter of Resident) published on 29 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff caring for my Dad are excellent. Keep me updated with any changes or concerns they may have. Regularly go out of their way to care for his needs.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your kind words regarding the care provided from our dedicated staff team. I am delighted by the review you have given, that the staff are active in providing information on how Dad is and how things are within his daily living and that you are fully informed of all aspect of changes if and when they occur.


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Review from Stuart E (Relative of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and we are surprised how are relative has settled so well. The home manager is always talkative and always there if we have any questions. This is good to see.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for completing the review; we appreciate the time taken and the scores you have given. Feedback is of great benefit to us as it highlights areas and how family and residents feel and this also provides information to what we may require to work on as a team. When you visit please remember my door is always open and I am happy to discuss any concerns or areas you may wish to mention.


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Review from Donald M (Brother of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Poor health has meant that my sister and her husband had to move her for additional care from assisted in an apartment.


The transition was seamless with every effort made to facilitate the move and to make the newcomer welcome and comfortable in new surroundings. The friendliness and efficiency of

the staff has been a real bonus, complementing a caring management.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for taking the time to complete a review, by doing this it assists us to gain the feedback of how relatives find the services we provide and to go forward to be the best we can be. It is a pleasure to assist both your Sister and Brother-in-law to ensure they have a full and active life, allowing them to fulfil their daily living.
Thank you for the kind information of how smoothly the move was facilitated which allowed both residents to feel comfortable and secure. I will ensure your comments are passed to the staff team.


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Review from Rosemary B (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father requires daily assistance due to his Parkinsons and dementia associated with Parkinson.


Prior to my father moving to Lower Johnshill, he was in a care home in Yorkshire. There he had limited contact with myself (I live in Scotland) and other family members due to its location and their

work commitments. He was displaying signs of giving up on life, showed very little interest in day-to-day activities and was repeatedly asking to leave. This accelerated when his wife of 47 years died in May.


I was very fortunate that a room became available soon after applying to Lower Johnshill and my father was able to move in July this year. The difference it has made to his outlook on life is truly amazing.


He freely talks with members of staff and residents about his life and what he did for a living as well as being keen to discuss current issues he may have read or seen on the TV.


He is far more independent, has been able to take himself to the bathroom for example and walks well with his Zimmer frame to the lounge and dining room.


My father loves the fact that we can take him for walks around the grounds that he can see from his room and has commented on how well the signets are doing and is impressed that all nine have survived.


He is keen to show staff and other residents how to play dominoes (he is an ex-captain of his local league).


My father can be a bit fussy with what he will and won't eat and Lower Johnshill have been absolutely great in making sure he has a balanced diet that meets his needs (he is a diabetic) whilst giving him meals that he will eat and enjoy.


I would recommend MHA Lower Johnshill to anyone considering the future care for a family member. In fact, I am more than happy to tell anyone who will listen how great it is.


Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for this review and how you are pleased with the way that Dad has settled and as a family, you can see an improvement to his daily living since he moved to Scotland.
We are delighted how Dad has settled so quickly and is able to enjoy the facilities we are able to offer.


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Review from D V (Son of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and attentive. Location very quiet and pleasantly rural. Residents appear well attended. Security and safety are adequate. Some more daily cleaning of limited utensils and surfaces in the apartment would be preferred.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for taking the time to complete a review and providing information regarding your thoughts on the services we provide within MHA Lower Johnshill. It is lovely to read that you feel the grounds and surrounding areas are pleasant. We try to ensure that residents' rooms are homely and ask for the assistance of the family with perhaps items from their own home that have a special meaning and that are also familiar. We have found in the past that personal crockery and small kitchen items are of great help as residents feel that the kitchen is an important hub of family life. We have a cleaning schedule on a daily occurrence and also ensure that kitchen areas are kept to a high standard after meal service or when light refreshments are provided in residents' own rooms. Please do feel free to contact me if you feel that any improvements can be made.


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Review from A V (Son of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, always willing to help. Care home set in lovely grounds with well-kept gardens.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your review and the comments that you have given which I will share with all staff who assist in all aspects of the care for your Mum.
I am delighted that you have acknowledged the dedication of the gardeners for the work they do in keeping the grounds around the care home looking beautiful with colour and variety. Your Mum does enjoy the gardens - weather permitting.


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Review from Morag M (Stepdaughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility is excellent and the staff are well trained in care and support and treat each patient with caring dignity. Management are also excellent at taking action on any issues of care and office staff keeps us all informed on billing and any queries we have on the facility.

Reply from Margo Brunton, Home Manager at Lower Johnshill

I would like to thank you for your comments re the staff and the service we provide within the unit. I will arrange for the Catering Manager to visit residents to see where we can assist in the meals we provide as changes can always be made to ensure meals are enjoyed.


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Review from Elizabeth B (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall we are delighted with the care Mum is receiving.
The staff are very caring and helpful especially the day staff.
On occasion, Mum has rung for assistance during the night and has had to wait a long time for help.
She is very comfortable in her beautiful room.
The food is good but standards
seem to drop at a weekend - a sandwich for tea is not enough!
The activity on a Tuesday is excellent but would prefer music to accompany hymns at other times.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for submitting the Carehome.co.uk Review and the kind comments re the staff and the Care Home. I look forward to meeting with you to discuss the areas that you have mentioned perhaps on your next visit.


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Review from Eileen F (Daughter of Resident) published on 13 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in well - she is comfortable and very well cared for by the staff.
The manager is always available and most helpful.
Facilities are good but meals seem to vary from good to disappointing - cold plates, luke warm food and tough meat!
On a couple of occasions, Mum has had to use her
buzzer during the night but failed to get a response.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your feedback. I am so sorry to learn that the food is at times disappointing which will be addressed with the team. I am also concerned to learn that your Mum had to use her buzzer during the night but that there was no response. This concern will be investigated.


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Review from Anne S (Daughter of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been very well cared for in every way since entering the nursing home nearly a year ago. There is a good relaxed friendly atmosphere and staff are obliging, keen to help, support and reassure and work well together as a team. They communicate well with each other and with relatives. You feel
they are concerned with the whole person.

Reply from Margo Brunton, Home Manager at Lower Johnshill

Thank you for your comments regarding the care home and the staff who work within and taking the time to complete the survey.


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Review from W S F (Husband of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good interaction with residents on part of staff. Activities especially singing is encouraged. Weekly service of Christmas worship led by a friendly Chaplin, knitting, quizzes.
En-suite rooms seem spacious with good sized window. Quality items of furniture pleasing to the eye. Large TV screen in separate
part of lounge. Books available to borrow and read. Food seems to be adequate. Nice afternoon tea with cake and biscuits and fresh fruit. Some of the easy chairs in lounge are a bit worn and some too low.

Reply from Margo Brunton, Home Manager at Lower Johnshill

On behalf of the unit we appreciate the time taken to complete the review survey, we are delighted with the renovation work which will commence January 2018 to which, part of this is the new furniture within the resident's lounge areas.


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Review from Gillian M (Daughter of Resident) published on 19 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would I recommend? I already have and wouldn’t hesitate to do so again. My mother passed her final months here and she loved it despite her failing health, which became increasingly challenging. It’s an incredibly hard time of life, but her care was absolutely superb, and the staff and management really
supportive. The life they gave her despite everything was the best it could be, and it really did become her home. All delivered with care, dignity and respect.

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Review from G M (Niece of Resident) published on 29 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The property inside and out is beautifully kept. The staff, all of them, are very kind and helpful.

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Review from R H (Daughter of Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has lived at Johnshill for over a year, following the closure of another home, where she was for over three years. As her condition has worsened, we have had a number of concerns, all of which have been addressed in meetings with staff and phone calls. Staff are cheerful and work hard, but there
are times when a few staff are in attendance. The programme of activities has also been cut, largely due to a cut in hours of the activity workers and chaplain. The regular activities such as singing and services rely on volunteers and have also been cut.

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Current Review Score: 9.1 (9.109)

Overview of Review Score

The Review Score of 9.1 (9.109) out of 10 for Lower Johnshill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.632 for Lower Johnshill is calculated as follows: ( (72 Excellents x 5) + (29 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 106 Ratings = 4.632

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.477 Points relating to the number of positive Reviews for Lower Johnshill is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 9 Positive Reviews ÷ 15.6 = 0.577

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 2 May 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Adequate

(3)
How good is our setting? Good

(4)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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