Order by:

Review from A M (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience

Staff are always friendly and attentive and make time for a chat with Mum. Plenty of activities to keep her busy and engaged. She has settled in well and care is excellent. She is always telling me how lovely and helpful all the staff are. Well done everyone.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. Its important for us at Beechgrove to spend time with our residents getting to know them as an individual and ensure they have plenty of stimulation within our home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynsey M (Regular Volunteer) published on 30 August 2023
Submitted via Website • Report

Overall Experience

I have been visiting Beechgrove as a volunteer with my therapy pet for over a year. Over the past year, I have witnessed first-hand the warmth, care and love the residents receive from all of the Beechgrove team.
Myself and my pet always receive a warm welcome from all who he visits. My pet loves

all the attention he receives. I too feel very privileged in being part of the joy he brings to everyone he meets. You are all wonderful. It is a very special place indeed.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much. We all at Beechgrove very much enjoy our regular visits from you and Cash; he sure does bring a smile to everyone's faces every time. I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F M (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience

I got married in June, and unfortunately, this meant that Mum, due to her dementia, could not be there. However, the Beechgrive team kindly helped me organise for two of my aunt to be with my mum on the day of the wedding. Also, on the day after the wedding, providing tea, coffee, cake and sandwiches

for me and the rest of the bridal party to celebrate with Mum. I was really touched when I received flowers and a card from Mum just before the wedding - organised by Beechgrove. I would recommend this home, and you are outstanding. Thank you.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. Residents' families are a big part of our home, and it's important that we are able to support residents to be included in all family celebrations.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison W (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience

The love, care and attention given to my mum in her last weeks was outstanding and struck my sister and I how much the staff and management care for each and every resident.
Mum was a resident from January 2022 until April 2023 and she absolutely loved her time here, she was always telling me about

activities she had been involved in (if she could remember as she had dementia), the staff were very accommodating with taking Mum to hospital appointments and keeping me up to date with results etc.
In Mum's final days/hours the staff, even if they were working on a different wing, would pop in on breaks to see how she was doing and if there was anything that they could do for either my sister or myself.
I cannot thank everyone at the home, for the care and affection shown, not only to Mum, but to myself and my sisters during Mum's time at the home.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. It's important to everyone at Beechgrove that we make everyone stay as meaningful as possible through daily activities.
We do not only build a strong relationship with our residents but their families alike and it's important that we ensure everyone's well-being is cared for.
I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A O (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience

Beechgrove Care Home has looked after my mother since 2020. I would like to confirm how impressed I have been with how my mother has been cared for during this time. This also includes how her end-of-life was managed (15th February 2023).
The staff and management are a credit to Beechgrove Care Home.

I will have no hesitation to recommend Beechgrove to anybody who is considering using the facility.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words, I will pass these on to our team. It's important to us at Beechgrove that we deliver care from admission right through to end-of-life care at a high standard for our residents and their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience

My mum has been in the home for just over two years. It's amazing with all the activities now, Mum went from the hospital into the home during Covid. Now there is music and activities and she gets her hair done weekly. Mum having problems eating, now trying her in bed with the back support up, and it

seems to be helping. We had a miracle at the Christmas party, she was responding to the music, her 1st reaction since she has been in the home.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words I will pass these on to the team. It's important to us at Beechgrove that we provide the best support and care to our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy R (Daughter-in-law of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience

My mother-in-law has been well looked after by staff and management and we have been kept informed of anything we need to know about by phone. She has been encouraged to keep her independence while staff help with things she can't manage herself. Staff are always helpful and friendly when we visit.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. It's important to us here at Beechgrove that we support residents to maintain their independence where possible. I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Partner of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience

Fab place for residents, with a kind helpful staff, a great feel to the home, very kind staff good food and amazing activities for residents well-done everyone thank you all kindly for everything you do, amazing place!

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words I will pass this on to the team.
It's important that everyone feels welcome in our home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret M (Daughter of Resident) published on 20 December 2022
Submitted via Website • Report

Overall Experience

Beechgrove is a very well run home with excellent nursing and personal care. It is a very friendly and welcoming place. The manager and her staff are dedicated to making the lives of residents as happy, comfortable and fulfilling as possible. My mother was very content and happy living there. Staff

would always pop in for a chat and would go out of their way to ensure mum had everything she needed. At the end of her life mum received very dignified and compassionate care.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind review, I will pass on your comments to our staff. It is our aim to ensure our residents are happy and comfortable while staying with us and that we provide a high standard of care throughout.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linsey M (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience

My mum has been a resident at Beechgrove Care Home for about 10 months. Every time I speak to her, she tells me how clean it is, how good the food is and how lovely the staff are. Given that I live overseas, this is a great comfort to me that mum is well cared for and happy. I recently visited mum in

Beechgrove and found it to be very homely and welcoming. Staff are very attentive and nothing is too much trouble for them. Can also tell that the staff work well as a team and take pride in providing individualised care to the residents. Many activities and outings are offered also and relatives receive a monthly newsletter with photos, updating them on all that has been happening. Every staff member I have encountered, manager, nurses, carers and cleaners alike have been professional, accommodating and above all, compassionate and caring.
As a healthcare professional who has encountered several care homes in the past in a work capacity, I can say that this is one of the best.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words I will pass these over to the team. It's important to us all Beechgrove that the care we provide is to a high standard and individual to our resident's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin D (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience

The care given to my mother throughout her time at the home was excellent, especially in the days leading up to her passing away. All the staff at Beechgrove Care Home, care about their residents and ensure that they receive the best care possible. Staff also make sure that relatives are made welcome

and comfortable visiting the home.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your review, it's important to us that we provide a high standard of care to our residents and ensure everyone feels welcome and comfortable within the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H F (Granddaughter of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience

The staff are so friendly, helpful and attentive. Someone is always popping their head in to check on the residents, which is reassuring. The home is always clean, from the front door, and hallways to my family members' rooms.
There are a lot of activities and events which occur, some which family

can attend too which I think is great. I feel confident my family member is being cared for and is genuinely happy living at Beechgrove Care Home.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you for taking the time to submit a review. It is important that our residents and their families feel at home here. We are working hard on our activity program to ensure our residents get the stimulation and support they require. Our staff are always on hand to provide a friendly face and a chat.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra F (Sister of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience

The care and dedication shown by all staff at Beechgrove Care Home is the best level it could be. My relative has felt safe and secure from the first day she entered Beechgrove. The staff do everything in their power to care for everyone, especially over the last couple of years of Covid.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you for taking the time to submit a review. It is important to us that our residents feel safe, secure and well looked after. The past couple of years has been difficult for everyone. Our staff have worked tirelessly during this time to maintain the highest level of care and support for our residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melissa R (Granddaughter of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience

This is a great home, every time we have been in to visit not one staff member has walked past without saying hello and greeting us with a smile! Staff are always very friendly and welcoming and always helpful and nothing seems like any problem for them. Couldn't ask for better!

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for taking the time to submit a review. It is important to us that we make all our visitors feel welcome when visiting the home. I will pass on your kind words to our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andy P (Brother of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My sister moved from the stroke unit to Beechwood for long-term care. On transfer, she was partially weight-bearing and only able to speak one word.
From the admission day, you could clearly see the level of care and compassion the staff demonstrated. Due to the communication difficulties, they made

every effort to find out as much information about her as possible to ensure they knew what mattered to her and planned her care so that it was truly person-centred.
She has been there two months now and is up mobilising with one and engaging with singing and managing a few words. It’s amazing the progress she has made.
The home has been such a stimulating environment for her more, so more than the acute hospital with regular activities planned, as well as down time to relax and have privacy.
I can’t thank the staff enough for the exceptionally high standards of care delivered with compassion and person-centred care. A great team.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. Since your sister moved into Beechgrove, she has come on great, and it’s important to us all that we support and work with our residents to improve their quality of life.
I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Granddaughter of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience

Absolutely delighted about the care for my gran. The staff are amazing with her, and she has come on great since arriving at the home; she is so much healthier looking and can’t thank staff enough for their hard work and caring hearts!
Hearing about her interacting in loads of activities and seeing

photos of her enjoying herself with the staff and other residents makes a huge difference to her, and hearing she has made loads of friends is great to hear. There’s always something going on each day, especially with the better weather getting outside.
Very grateful to have her in Beechgrove Care Home; can’t thank the staff enough.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. It's important to us that all our residents settle into their new home with support from the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine S (Daughter of Resident) published on 14 June 2022
Submitted via Website • Report

Overall Experience

I am glad I choose Beechgrove for Mum. She has been there for over 4-years now. The staff are all very friendly and helpful and always keep you up to date on any issues or concerns they have about Mum. Not only the care staff but the kitchen, laundry and cleaning and office staff are all very friendly

and helpful, right down to the maintenance man; they are all great. Beechgrove is always spotlessly clean, and the food always looks and smells, and no doubt, tastes delicious.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your kind words. I will pass these on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek S (Son of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience

A caring, friendly community of residents and carers who always go the extra mile for both those they care for and their family. Excellent communication skills, and a brilliant place. Bright and airy with an excellent atmosphere, this home is a true haven for its residents, who are served well by a

genuinely caring and professional staff and management.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for such a wonderful review. Here at Beechgrove, we aim to care for residents and families alike by treating everyone with the dignity and respect they deserve. We work hard to maintain a calm and friendly atmosphere while supporting our resident's varying needs to make their stay with us as homely and comfortable as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience

I am totally happy with the care my mum is receiving. Staff are excellent and so friendly. I feel there could be more activities and stimulation for the residents. Overall, I find everything firn, and my mum looks great.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your review. Activities within the home over the past 2-years have been limited due to Covid-19 restrictions, and we are currently working to improve these throughout to enable a better quality of daily living for our residents. I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alastair L (Husband of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience

Beechgrove is absolutely everything I could ever wish for my wife (a dementia sufferer). The staff are so friendly and efficient that she settled in quickly, and it was immediately obvious that she was going to be well cared for. The care staff have worked hard at getting to know her, and it is lovely

to see her smiling when they talk to her.

Reply from Maggie Allison, Care Home Manager at Beechgrove Care Home

Thank you very much for your review. It's important to the staff team at Beechgrove that we get to know all our residents individually to enable us to provide the best possible care. I will pass on your kind words to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Meet the Team (18)

Elena Paraschiv

Job Title: Home Manager

Joined: 2019

Elena came from Romania, her biggest dream was to become a nurse and work in the UK and wear the “Navy Blue” uniform. She loves looking after elderly people, one of the reasons being she never got to know her grandparents. She Joined Beechgrove in 2019 and hopes her passion, skills and friendly demeanour make a real difference in our residents’ lives. Elena accepted the Deputy Managers post in January 2020 giving her a new challenge and career path within the care sector. She continues to develop her knowledge and skills to ensure the best possible care and environment for our residents. Elena took over the Home Manager role in August 2024 having the same mindset of making sure the delivery of quality and person-centred care of our residents is maintained at high standards.

Carol Bannatyne

Job Title: Administrator

Joined: 2012

Carol joined our team in January 2012, she has had many years’ experience in accounts and admin. Families can find it a daunting experience when a loved one is admitted to a care home and welcome the time that Carol takes to explain the financial side of this. Carol works closely with social work managing enquires and availability, she is also involved with recruitment, training, staff files and much more. Carol will also support staff wherever she is needed and enjoys making sure that the residents are happy and settled in their new environment.

Kyle Legg

Job Title: Receptionist

Joined: 2023

Kyle started as a Receptionist in April 2023, she greets all visitors with her smile and outgoing personality.

She has many years of experience in the care home environment and enjoys all aspects of her role including supporting care staff when needed.

Alison Graham

Job Title: Night Nurse

Joined: 2006

Allison was the very first nurse here at Beechgrove when it first opened in 2006. Alison has been a nurse for 32 years she is dedicated to the care of our residents, making sure their individual care needs are met.

Mary McLean

Job Title: Staff Nurse

Joined: 2014

Mary started her nursing career in Paediatrics and has now come full circle she has been caring for the elderly for many years, being at Beechgrove for the last eight. Mary is a kind, caring and dedicated individual, the nursing care she provides to her residents is totally focused on their health and wellbeing and is carried out with complete dignity and respect.

Linda Parker

Job Title: Day Nurse

Joined: 2012

Linda started working here at Beechgrove in 2012. Linda has 27 years of experience as a nurse and has many years of experience in adult nursing. It’s important to her to ensure our residents are treated with dignity and respect when all care needs are being delivered.

Wendy Begg

Job Title: Senior Carer

Joined: 2006

Wendy has been in caring for 26 years, she was one of the first employees when Beechgrove opened in 2006. Wendy is compassionate about her job and the needs of her residents going out of her way to ensure they have everything they need to improve and maintain their independence within the home.

Hazel Turner

Job Title: Senior Carer

Joined: 2014

With over forty years of experience in the care sector, Hazel has been a Senior Carer with us for the past eight years. She is a great role model to new staff and is happy to lead by example to promote the highest standards within our home. Hazel is also passionate about teaching and has taken on the new role of Moving & Handling trainer here at Beechgrove.

Leaann Mitchell

Job Title: Senior Care Assistant

Joined: 2007

Leaann came to Beechgrove 15 years ago after the birth of her son although she has been in caring for over 23 years. She has an SVQ 3 in Health & Social Care. Leaann is passionate about her role and enjoys providing the best possible care for her residents. Leaann was delighted to now be a Senior Carer since September 2022

Jeannie Morrison

Job Title: Senior Care Assistant

Joined: 2015

Jeannie began in Beechgrove as a Domestic Assistant in 2015. After several years doing this she was keen to move over to the caring side of the job. She started her new role as Care Assistant in 2017. Completed her SVQ level 3 in Health & Social Care. Jeannie was promoted to Senior Carer in December 2021.

Lynsey O’Hara

Job Title: Senior Care Assistant

Joined: 2020

Lynsey began work in Beechgrove Care home in September 2020 at the height of the pandemic as a Domestic Assistant. It was clear very early on for all to see that Lynsey would make an excellent Care Assistant, Lynsey’s compassion, willingness to help and understanding of our resident’s needs were outstanding, and she was persuaded to transfer her skills to becoming a Care Assistant in June 2021. From there Lynsey quickly and competently completed her SVQ Level 3 in Health & Social Care.

Her development in her caring role went from strength to strength and it was decided in September this year 2022 that she should be promoted to Senior Care Assistant.

Margaret Somerville

Job Title: Housekeeper

Joined: 2012

Margaret has worked in Beechgrove since November 2012, she started as a Domestic Assistant and moved to Housekeeper in 2021. Her role consists of leading the housekeeping team, ordering supplies, and ensuring cleaning standards are kept high.

Jhon Trujillo

Job Title: Maintenance

Joined: 2016

Jhon is originally from Columbia and then Spain came to Beechgrove in 2016, he is a great asset to our home and can turn his hand to anything. He is responsible for most of the maintenance within the home.

Debbie Jamieson

Job Title: Cook

Joined: 2006

Debbie studied at college from the age of 18 to qualify as a Soup Cook, progressing to cooking 18 months later. Debbie began employment as a Carer then married and gave up work when she had her family. She returned 10 years later to employment at Homecare then moved to care at Beechgrove Care Home before moving over to the kitchen to take the post of Cook, she has been a constant here now for the past 15 years. Debbie strives to ensure our residents enjoy their food and maintain a well-balanced healthy diet.

Louise Aitchison

Job Title: Laundry Assistant

Joined: 2023

Louise has many years of experience in a laundry environment. Louise has an outgoing personality and is keen to help out with anything at all.

Patrick Bogan

Job Title: Laundry Assistant

Joined: 2023

Patrick is bubbly and always up for making everyone smile with his good sense of humour. Patrick has previously worked with the general public and has great respect for everyone.

Rebecca Workman

Job Title: Care Assistant

Joined: 2023

Rebecca has caring experience and is always keen to ensure all resident's needs are met.

She is keen to get all our residents as an individual to ensure she knows their likes and dislikes.

Carys Anthony

Job Title: Care Assistant

Joined: 2023

Carys has no careering experience but is a very keen young lady who is looking to improve her knowledge and skills in the care sector as this is something she has always wanted to do.

How well do we support people's wellbeing?	Very good (5)
How good is our leadership?	Very good (5)
How good is our staff team?	Good (4)
How good is our setting?	Very good (5)
How well is care and support planned?	Good (4)

Beechgrove Care Home

Care Provided by Beechgrove Care Home

Good to Know

Funding & Fees Guide for Beechgrove Care Home

Facilities