Care home fees do not include additional services such as hairdressing, podiatry, and similar extras.
Dunvegan Lodge welcomes visitors at all times, allowing friends and family to spend quality time with their loved ones. However, visitors are kindly requested to respect protected meal times. This policy is in place to ensure that residents can enjoy their meals without interruption, which is crucial for their nutrition and overall well-being. Maintaining a calm and undisturbed environment during these times helps promote a positive dining experience and supports the residents' daily routines.
Parking available at the front of the home.
Dunvegan Lodge Care Home has a Review Score of 9.5 (9.471) out of 10, based on 7 reviews in the last 2 years. Over all time Dunvegan Lodge Care Home has 10 reviews.
Review from A S (Daughter of Resident) published on 10 March 2025
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you so much for your kind words and for taking the time to share your experience at Dunvegan Lodge. It means the world to us to hear that our dedicated team is making a positive difference in your mums life. Providing compassionate, person-centred care in a respectful and dignified way is at the heart of everything we do, and we are so grateful for your recognition.We will be sure to pass on your lovely feedback to the team it will mean so much to them. If there is ever anything we can do to support you or your mum further, please don't hesitate to reach out.
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Review from P C (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you for sharing your feedback and for your kind words about our team at Dunvegan Care Home. We are delighted to hear that you are happy with the care and dedication provided by our staff and management.We appreciate you bringing this to our attention and understand how important it is for your mum to feel included. Please be assured that we will work to enhance this and ensure she has the opportunity to engage more with fellow residents.Your input is invaluable in helping us provide the best possible care, and we truly appreciate you taking the time to share it with us.
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Review from J g (Nephew of Resident) published on 3 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you so much for your kind words! Were delighted to hear that your uncle is well cared for and that you are happy with our staff and services. Our team is dedicated to providing a warm, supportive environment for all our residents, and it means a lot to know that their efforts are appreciated.
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Review from N M (Daughter of Resident) published on 3 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you for your kind words and for taking the time to share your experience. We are absolutely delighted to hear that your mum is enjoying her time at Dunvegan and even getting out on trips again! Our team is dedicated to providing the highest standard of care in a warm and welcoming environment, and it means the world to know we've made such a positive impact. We truly appreciate your feedback and will pass on your lovely comments to our staff. If there's anything else we can do to support you and your mum, please don't hesitate to reach out.
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Review from K W (Daughter-in-law of Resident) published on 24 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you so much for your kind words! Were delighted to hear that you feel so positively about Dunvegan and the care we provide. Our team, including the cleaning staff, truly takes pride in making the home comfortable, welcoming, and engaging for everyone. Its wonderful to know that your mother-in-law feels settled and that you appreciate the activities we do to keep residents involved and happy. Your feedback means a lot to us thank you for taking the time to share it!
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Review from Jacq M (Daughter of Resident) published on 23 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Cassie Dunbar, Marketing coordinator at Dunvegan Lodge Care Home
Thank you so much for your thoughtful review. We're truly grateful for your kind words and are delighted to hear that your mum feels happy and well cared for here at Dunvegan Lodge. Our team strives to create a warm, respectful, and supportive environment for each resident, so it's wonderful to know that these efforts have made a difference for your family. We're also glad to hear she enjoys the meals and activities we offer; keeping our residents engaged and comfortable is our top priority. Thank you again for your trust in us-it's a privilege to be part of your mum's care.
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Review from Peter S (Son of Resident) published on 26 April 2024
Submitted via Website •
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5.0 out of 5
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Review from John D (Son of Resident) published on 6 September 2017
Submitted via Website •
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5.0 out of 5
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Review from M D (Daughter of Resident) published on 26 May 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Care Service Director at Dunvegan Lodge Care Home
Thank you so much for your kind review, we take great pride in aiming to provide an excellent service and we value any further feedback or suggestions you may have. Please do not hesitate to contact a member of our management team to discuss further.
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Review from Allyson M (Daughter of Resident) published on 9 May 2017
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5.0 out of 5
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The Review Score of 9.5 (9.471) out of 10 for Dunvegan Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.771 for Dunvegan Lodge Care Home is calculated as follows: ( (68 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 83 Ratings = 4.771
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.7 Points relating to the number of positive Reviews for Dunvegan Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 7 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jan 2024
| How well do we support people's wellbeing? |
Good
(4) |
| How good is our leadership? |
Very good
(5) |
| How good is our staff team? |
Very good
(5) |
| How good is our setting? |
Good
(4) |
| How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 06 Mar 2025
Nursing and Residential
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Job Title: Care Home Manager
Joined: 2022
Gill, a dedicated healthcare professional with 40 years of experience in both psychiatric and general nursing, has been a care home manager for 14 years. She joined Keane Premier Healthcare in 2022 and has since brought her extensive expertise to the role. Her favourite aspect of being a care home manager is witnessing residents achieve their personal goals, a passion that drives her commitment to providing exceptional care.
Job Title: Activities Coordinator
Joined: 2022
I have 12 years of experience within the care sector and social care. I love helping people and will always continue to do this and make a difference in people's lives. In work and in my daily life. I am also a carer at home to my daughter who is 22 and Autistic, you need to have a level of understanding and Compassion towards people and working with dementia residents, and seeing how much they grow from day to day is a joy. I went to college and studied SVQ level 2 administration and social sciences, I also have an SVQ level 2 health and social care. I also studied psychology and counselling skills which I am proud to be able to use when I can in my day-to-day life and at work. And working with such an amazing team also helps me grow as the individual I want to become.
