Greenhills Care Home

Broughton Road, Biggar ML12 6HA
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8.4 25 Reviews
  • Greenhills Care Home, Biggar
Greenhills Care Centre is a purpose built facility with 45 bedrooms for older people and people with dementia or mental and physical disabilities.

The centre is located on the outskirts of Biggar which is 30 miles from Edinburgh and 40 miles from Glasgow.

Each bedroom has a nurse call centre, television and telephone point, and en suite walk in shower room with wash basin and toilet. There are also assisted bathrooms available.

Residents are encouraged to personalise their rooms to make them more homely.

Regular activities are organised and there is a mini bus for trips out.

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Care Provided by Greenhills Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 45 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Nicola Burrell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Greenhills Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Greenhills Care Home Reviews (25)

Total of 25, showing 21-25
8.4

Greenhills Care Home has a Review Score of 8.4 (8.382) out of 10, based on 4 reviews in the last 2 years. Over all time Greenhills Care Home has 25 reviews.

Overall Experience

  • 15
  • 9
  • 0
  • 1
  • 0

Date Published

25
2
2
4
21

Review from E M (Wife of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had the most beautiful lunch (dinner) on Christmas day. Staff were so kind (as usual). Everyone in Greenhills had a great day.

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Review from Nicholas T (Guardian of Resident) published on 15 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for the care home staff, they are all thoroughly decent people. The facilities itself is kept in good repair and always clean. Laundry services are good, the hygiene seems to be good except that the airflow through the building is sometimes suspect. The food is of good quality
and varied. My only gripe is with the cost of palliative care to self funders. It is to successive governments eternal shame that non medical care for the elderly has been privatised and the means testing is crude and set at a ridiculously low level.

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Review from E R (Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is good value for money and staff at all levels are mostly very good and will help with everything needed help with. Residents health and safety are at the tip of their lists.

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Review from Margaret M (Resident) published on 26 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here at Greenhills for over eleven years. My room has recently been upgraded new curtains and most importantly a brand new bed etc. The manager and staff are always willing to help me in any way possible. Weather wise a bad winter but I have a bird feeder in the garden. A member of staff
is aware of the weather but puts the food out for me. My husband was a resident here and so well looked after in his final months. I enjoy the food and always have a menu to choose from. The sitting rooms have been upgraded, and very cosy and comfy. I am glad I came here. I am never lonely and know I will be looked after so well for the rest of my days.

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Review from Robert I (Power of Attorney of Resident) published on 25 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Courteous and professionally carried out.

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Current Review Score: 8.4 (8.382)

Overview of Review Score

The Review Score of 8.4 (8.382) out of 10 for Greenhills Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.563 for Greenhills Care Home is calculated as follows: ( (28 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 48 Ratings = 4.563

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.819 Points relating to the number of positive Reviews for Greenhills Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 4 Positive Reviews ÷ 9 = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Jul 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Beverley Graham

Job Title: Home Manager

Joined: 2022

Prior to joining Thistle Health Care Beverley managed teams in organisations that specialised in trauma-informed and attachment-focused care and support for individuals with complex physical, social and emotional needs.


As well as holding managerial qualifications, Beverley is trained to level two in Dyadic Developmental Psychotherapy and is a certified Neuro-Linguistic Programming with Neuroscience Practitioner.


Beverley also holds diplomas in Cross Professional Pastoral Supervision, CBT Counselling and mentoring. Beverley joins our Thistle community with a real passion for conscious leadership and understanding of how we as a team can learn to access the best versions of ourselves, so we can provide the highest quality of care and support for your loved one.


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Darren Anderson

Job Title: Deputy Manager

Joined: 2022

Darren joined our team at Greenhills in August 2022. He joins us with a wealth of experience and a commitment to our residents and staff team.