McKillop Gardens

Parkhall Street, The Village, East Kilbride, Glasgow G74 4JT
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8.4 3 Reviews
  • McKillop Gardens, Glasgow
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Care Provided by McKillop Gardens

  • Type of Service
    • Residential Home
  • Local Authority Owned
  • For a maximum of 37 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care

Good to Know

  • Person in charge
  • Valerie Miller (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (37)

Facilities

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McKillop Gardens Reviews (3)

8.4

McKillop Gardens has a Review Score of 8.4 (8.395) out of 10, based on 2 reviews in the last 2 years. Over all time McKillop Gardens has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
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Date Published

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Review from Karen N (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to visit my Mum For a few days To find that my Mum is well looked after They did over and above to care for not just my Mum also for other residents.
My sister and I were made feel very welcome they did over and above all around. I would rate Mckillop Gardens.
150% out of 100%.
Very pleased
that I have peace of mind to know Mum and other residents are well looked after.
Thank you all very much for all of your care.
God bless you all.

Reply from Valerie Miller, Unit Manager at McKillop Gardens

Thank you so much for your kind words. It is a pleasure to support your Mum and all of the wider family. We understand and appreciate how important and valuable it is to both Service Users and families to support meaningful relationships and contacts. Thanks again.


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Review from S G (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank you enough for looking after my mum. She was transferred from hospital until her care package was ready. She stayed for two weeks with you and was so well cared for. Once again thank you so much

Reply from Valerie Miller, Unit Manager at McKillop Gardens

Thank you for your kind words.
It was an honour to support your Mum in the intermediate care unit and we send her our best wishes now that she is home.
Kind regards


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Review from Elaine A (Daughter of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To all staff at McKillop Gardens, I just want to put on record the absolutely amazing way you have all handled the Coronavirus outbreak. At the start of the outbreak, I feared the worst, knowing if this virus spread into care homes how grave the situation could be. This has indeed been the case in several
homes. However, from the very start, McKillop Gardens has dealt with this issue in the most professional and caring way. It is a credit to every single person employed there that things are going so well. Although staff are busy with their never-ending daily routines, they have still managed time to keep me up to date with my father's progress and have even found the time to let me speak to him on facetime. This has been great for me to be able to see him. I cannot thank the staff enough for all they have and continue to do, not just in the present situation but on a daily basis. Yours gratefully.

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Current Review Score: 8.4 (8.395)

Overview of Review Score

The Review Score of 8.4 (8.395) out of 10 for McKillop Gardens is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for McKillop Gardens is calculated as follows: ( (22 Excellents x 5) ) ÷ 22 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.395 Points relating to the number of positive Reviews for McKillop Gardens is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 2 Positive Reviews ÷ 7.4 = 0.27

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 28 Nov 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about McKillop Gardens

What types of Care is McKillop Gardens registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does McKillop Gardens have?

There are 37 Single Rooms.

How far is McKillop Gardens to the centre of Glasgow?

7.4 mile(s) as the crow flies, distance by road may be significantly further.