Rosaburn House

Rosaburn Avenue, Lindsayfield, Glasgow G75 9DF
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9.8 14 Reviews
  • Rosaburn House, Glasgow
Rosaburn House is a purpose built care home in East Kilbride which opened in 2006. It is a 66 bed care home with 33 bedrooms on the ground floor which specialise in frail elderly residents and 33 bedrooms on the first floor which specialise in Dementia residents.
The skilled and experienced team provide 24 hour nursing care which is tailored to each individual's unique support needs and wishes.

Rosaburn offers luxurious communal spaces from residents to enjoy including a cinema room, Club Lounge, Private Dining room and hair and beauty salon.

A busy programme of activities and entertainment is available, and residents are welcome to host guests for a complementary afternoon tea or for a private meal to celebrate special occasions.

Care Provided by Rosaburn House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amanda Wallace (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2006
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Rosaburn House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,695 – £1,695
    • Self-Funded Residential Dementia Care £1,695 – £1,695
    • Self-Funded Nursing Care £1,695 – £1,695
    • Self-Funded Nursing Dementia Care £1,695 – £1,695
  • (these prices are only a guideline, please contact Rosaburn House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Rosaburn House has on-site parking available for visitors. Also disabled access parking.


9.8

Rosaburn House has a Review Score of 9.8 (9.849) out of 10, based on 14 reviews in the last 2 years. Over all time Rosaburn House has 14 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

All Rosaburn House staff are friendly, approachable and extremely caring. There is a family-like atmosphere within Rosaburn where all staff know the residents very well and also their visitors which certainly helps to put us at ease knowing that our loved one is cared for very well. We are particularly
pleased with the staff contacting us via telephone or email whenever necessary and very promptly regarding health updates etc.
We definitely chose the best option for our loved one and would recommend Rosaburn to other families due to the attention given to all residents and the respectful manner always being shown towards both residents and families.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to complete a review, we are delighted that you are happy with the care provided by the team for your dad. I will pass on your kind words to the wider team. Communication for our families is key to providing the best possible care for our residents and we are so glad that you are pleased with the communication we provide.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are wonderful. Four members of staff in particular all feel like family. The care they show my Gran is not just surface-level care but a deep connection where my gran is treated like an individual. They get to really know the residents. When I visit I feel like I'm going into a genuinely caring
world. The residents and the staff make it feel like a community.

Reply from Amy Johnston, Business Support Administrator at Rosaburn House

Thank you for the very kind review. We are delighted that you and your Gran get the best experience at Rosaburn House. I will pass your comments on to the staff, they will really appreciate them.


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Overall Experience  Overall Experience 5.0 out of 5

Can't fault a thing, all areas of the Home are well cared for and every member of staff from the Receptionists to the Nursing staff are lovely, helpful, friendly, and kind, we are reassured that our Mum is in safe hands, and is well looked after and has plenty of company.

Reply from Amy Johnston, Business Support Administrator at Rosaburn House

Thank you so much for taking the time to leave such a wonderful review. We are truly delighted to hear that you have had a positive experience with our care home. Our team at Rosaburn are dedicated to making sure our residents and their families are well looked after. I'll be sure to pass on your feedback to the rest of the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident at Rosaburn for a year and is fast approaching his 94th birthday. He arrived via a circuitous route, given that he lived in Hamilton, but was hospitalised at Hairmyres in December 2023. I took advice from one of the nurses on his ward as to the Care Homes in East Kilbride
- they said that Rosaburn and its sister home were 'head and shoulders' above the others and, fortunately for my uncle, a place became available during his hospital stay.
I was slightly nervous when I brought him in, especially as he had been used to living alone for the past few decades. However, once we'd negotiated the first lunch, he quickly settled down. He's always been active and this continues. Indeed, I would say, he currently seems to be doing a bit of an 'aging in reverse' and getting more sprightly. Long may it continue!

Reply from Amy Johnston, Business Support Administrator at Rosaburn House

Thank you very much for taking the time to review our care home, we appreciate your review and kind words. We are pleased to hear that your uncle is doing so well in the care of Rosaburn House. I will ensure this is passed on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Rosaburn for almost 4 years. In that time the family has found that Mum has been well looked after. Staff keep the family informed if any medical issues arise. Mum is treated with respect and dignity. Staff also talk and joke with her which she loves. We the family could
not be happier with Rosaburn and the staff. Would have no hesitation in recommending it.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for your kind words and for taking the time to write a review for our care home. It's so nice to hear about your experience since Mum moved into Rosaburn. We strive to deliver great communication and also always treat our residents with dignity and respect. I will pass this on to the rest of the team.


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Overall Experience  Overall Experience 4.0 out of 5

This year My Aunt celebrated her 94th birthday, having spent approx 18 months in the care of the Staff at Rosaburn. The staff as a collective has made my Aunts stay as good as it could be. Knowing this has lifted the many years of worry on my part knowing how well she has been looked after. The smiles
and laughter on her birthday said it all. Will always be grateful.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you very much for taking the time to review our care home, we appreciate your kind words. We are so glad that your aunt had a wonderful birthday. I will pass this on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

My aunt moved into Rosaburn's Care Home in Aug 24. The staff have been amazing and helped my aunt settle well and have been looking after her each day really well. She's up and ready to enjoy time in the lounge on days she feels able and that makes such a difference to her spirit and lust 4 life. She
has everything she needs each day and is delighted with the selection of food especially sweeties now she has such a sweet tooth.
Highly recommend this home, lovely caring staff, and a friendly warm environment.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to leave a review for our care home. We strive to welcome people into the home and make their stay as warm and inviting as possible with us. Our staff strive to deliver a high standard of care for our residents and I'm so glad that this has been your experience. I will pass on your kind words to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband with Alzheimer's spent the last 10 months of his life in the care of Rosaburn House. All the staff were attentive to his personal needs and were very supportive to me and the family chatting to us every time we visited.
If my husband wasn't keen on having his meal, the staff encouraged
him out of his room with a cheese sandwich and a cup of tea! Nothing was too much trouble for the hard-working staff.
The home was luxuriously decorated and welcoming from the moment we entered and we knew we'd made the right decision in choosing Rosaburn House.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to review our care home, we are so glad that your experience with us was positive for yourself and your loved one. We strive to ensure the environment is warm and welcoming for our families. I will certainly pass on your kind words to the overall team.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum spent the last year of her life at Rosaburn, she had Alzheimer's. The staff were very supportive and helped with her varying needs very well. At some points, she would not sit to eat so she was fed on the move. My mum was also quite an adept pickpocket and would take keys/pens, the staff used
humour to deal with this. I was kept informed of any developments in her health and care plan. My Mum was always treated with respect and dignity. Over and above that, they chatted to her and she was always laughing and smiling. I would highly recommend Rosaburn to anyone who has a relative with Alzheimer's.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for taking the time to share your positive feedback on the CareHome and the care Mum received. We are so glad that your mum was happy and settled within the home. I will share your feedback with the team they will be delighted with your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in the care home since January 2024. She has settled in very well and the staff have been absolutely fantastic with her. I couldn't have picked a better care home for my mum.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you so much for your lovely review, we are really happy to hear about your positive experience within our care home. I will pass this on to the rest of the team as they will delighted to hear this positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 2 years and we are really happy with the care she receives. The home is very welcoming and the staff are professional, friendly, and helpful. Any health issues are brought to my attention and dealt with swiftly. There are plenty of activities to take part in and entertainment
on a regular basis. Mum's room is always fresh, clean and tidy, the catering is really good too. I feel that the team looks after Mum like one of their own and I am confident that Mum is being well looked after.

Reply from amanda wallace, Care home manager at Rosaburn House

Thank you very much for taking the time to feedback on your positive experience within Rosaburn House, we are truly happy to hear that you find the home welcoming and friendly. We love to hear that our activities and entertainment are enjoyed by all and that your mum looks forward to these. I will feedback on your kind words to the overall staff team.


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Overall Experience  Overall Experience 5.0 out of 5

I feel the team at Rosaburn works in the best interest of Mum.
If I have a concern the team address my concern quickly and effectively.
The personal interaction is perfect for Mum and I believe they manage by exception. Mum now calls Rosaburn home and that is what it is.
Mum has company when she
needs it and care and attention when she needs it.
A great team that works towards making the residents as comfortable as possible.

Reply from amanda wallace, Care home manager at Rosaburn House

We thank you for your lovely review and we will pass it onto the wider team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident in Rosaburn for over four years and I can honestly say that I have had no concerns at all in all that time. She is well cared for with respect and dignity which is what we all want for our loved ones. She is happy and content and feels safe and has built relationships with all
the staff that work with her. The staff are all fantastic and I'm quickly informed by senior staff if mum is out of sorts and off colour and if the doctor is called etc and any treatment plan implemented. We are kept updated in regards to any issues that may arise which I am grateful for. The senior nursing staff also are great at answering queries etc and giving advice and support if needed. The catering and cleaning staff as well as the care staff show great compassion and understanding of the residents also.

Reply from Amanda Wallace, Care home manager at Rosaburn House

Thank you very much for your lovely review , I will pass this onto the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have found all staff very helpful, supportive and kind to both my mum and myself. It took my mum a while to settle into her new home but the ability to take her own belongings and personalise her lovely room, along with the kindness and support from staff has helped her. She has joined in with activities
such as flower arranging, watching movies, food tastings etc. My mum has been frail for many years and had many admissions to hospital over the past few years - I am finding that I'm much more relaxed knowing that she is safe and looked after very well. When she has health problems she is checked over very quickly and treated appropriately. She has been able to get her hair done at the on-site hairdresser, and also be taken out to the very close by restaurant and supermarket cafe by wheelchair. Overall Rosaburn House is in an excellent location, the rooms and communal seating areas are very comfortable and all of the staff are helpful and caring.

Reply from Amanda Wallace, Care Home Manager at Rosaburn House

Thank you for your lovely review; I will ensure this is passed on to the rest of the team at Rosaburn House.


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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Rosaburn House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Rosaburn House is calculated as follows: ( (145 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 166 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosaburn House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 25 Sep 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Very good

(5)

How good is our setting? Good

(4)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Amanda

Amanda Wallace

Job Title: Care Home Manager

Joined: 2014

Amanda started her career with Northcare in 2014 as a care assistant and has progressed through the years to a senior, suite manager and deputy manager.


She has great knowledge and understanding of the care sector and if you have any questions or queries, Amanda will be available to answer them.


Amy

Amy Johnston

Job Title: Business Support Administrator

Joined: 2023

Amy has been with Northcare for just over a year now and since joining Northcare she has learned many new skills.


Amy thoroughly enjoys getting to know our residents and their family and friends.


She is our front-of-house at Rosaburn House and if you wish to ask any questions or queries she will always be happy to assist.


Jamey

Jamey Black

Job Title: Unit Manager

Joined: 2019

Jamey has worked with Northcare since 2019 and has worked his way up from a care assistant to a Unit Manager in our Arran Suite.
Jamey takes great pride in his unit and thrives to ensure that his residents are all well supported and that all of their care needs are met.
Jamey likes to ensure that the staff within Rosaburn House deliver care and support to a high standard.
Jamey is a valued member of our team at Rosaburn House.


Brian

Brian Graham

Job Title: Head Chef

Joined: 2023

Brian has worked at Rosaburn house since 2023 and has a vast amount of experience.
Brian takes great pride in knowing that the residents at Rosaburn House get the best nutritional meals and have a good variety.
Brian goes above and beyond to make our clients and their families get the best experience with their private dining, food tasting and chef masterclass events.


Frequently Asked Questions about Rosaburn House

What types of Care is Rosaburn House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosaburn House provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Rosaburn House have?

There are 66 Single Rooms.

What are the Facilities & Services at Rosaburn House?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosaburn House to the centre of Glasgow?

8.7 mile(s) as the crow flies, distance by road may be significantly further.