Monkbarns Care Home

14 Monkbarns Drive, Arbroath DD11 2DS
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9.2 23 Reviews
  • Monkbarns Care Home, Arbroath
Monkbarns Care Home, Arbroath, is an extremely impressive and popular, purpose built (2012) care home offering spectacular sea views across its beautiful gardens. The home is very convenient for local shops, and the harbour area.

The close proximity of Monkbarns Home to the town centre, with a variety of places of interest, places of worship and local shopping, enables residents to remain part of their community.

Monkbarns has been part of the Group since 2007. The experienced and well trained staff continue to provide residential care to a maximum of 65 residents. Accommodation at Monkbarns is provided in generously sized, private single rooms, all of which have large and comfortable en-suite facilities.

If a five star, luxury modern style care home is what you are searching for - your search most probably ends at Monkbarns.

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Care Provided by Monkbarns Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Rachel Molyneux (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (63)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Monkbarns Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,886
    • RESPITE Self-Funded Residential Care from £1,886

  • These rates include £248.70 personal and nursing care. If the local council provides this, the Funder will only pay from £1637.30.
  • (these prices are only a guideline, please contact Monkbarns Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Monkbarns Care Home Reviews (23)

Total of 23, showing 1-20
9.2

Monkbarns Care Home has a Review Score of 9.2 (9.186) out of 10, based on 7 reviews in the last 2 years. Over all time Monkbarns Care Home has 23 reviews.

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Review from Moira K (Wife of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is the best, it should be more recognised, my husband stayed here from February 2024 till his death in December 2024.
The staff were brilliant, I'm missing seeing them all now.
Thank you everyone in Monkbarns, you know who you are.

Reply from David Kerr, Communications Team at Monkbarns Care Home

Thank you for taking the time to send in a review for Monkbarns. Words like these certainly help fuel our staff in all their efforts. They will be touched to hear your compliments and warm wishes.


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Review from Theresa W (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an amazing place. My dad stays here. We are so positive about this home, because that is what it is, a home. My dad is not the most sociable person, but he loves to read. When there is an event on, he is always invited, but if he doesn't feel like it, he happily sits and reads or sleeps. Before
he moved in he had this miseries that everyone would just be sat in a room half asleep. He was so, so wrong in this belief, there are so many activities arranged for residents, they can be kept busy socialising, or in his case not often, but supported to do what he wants to do. He loves the home, great weight off of my shoulders. The food completely to his taste and we can't praise enough the staff. They are friendly, helpful and always have time to chat if that's what he needs. I would highly recommend this home, I have great confidence my dad couldn't be anywhere better. Thanks.

Reply from David Kerr, Communications Team at Monkbarns Care Home

Thank you for such a glowing and thorough review. It's so lovely to hear how highly both you and your dad think of Monkbarns. The team strives to do the best by every resident and it's reassuring to know that you both feel they deliver. They will be delighted with your comments.


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Review from S R (Daughter of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

the staff are very friendly and helpful. They gave Mum care, privacy and dignity while in their care. Mum was very happy there and that means the world to myself and my family. We can relax knowing that she was safe and well cared for, there was someone there 24/7 to meet her needs. Mum's room was good.
Mum enjoyed all the activities provided, especially when they had the music afternoons. The manager's door is always open, especially if you have a query about anything.

Reply from Anna Gunn, Communications Team at Monkbarns Care Home

Thank you very much for taking the time to add a review. Its so lovely to hear how happy your mum was at Monkbarns and how much it meant to you and your family knowing she was so well cared for. Well be sure to pass on your comments to the hardworking team.


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Review from V M (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There’s nothing bad to say.
Standards are extremely high, and all staff are very approachable and pleasant, to residents and visitors alike.
It’s good to see maintenance and upgrades happening when visiting.
The food looks nutritious and delicious, especially celebration cakes.
There is a good variety
of events in which families are more than welcome to participate with loved ones.
Any concerns have been dealt with promptly and professionally.

Reply from Melanie Brockway, Brand & Communications Manager at Monkbarns Care Home

A wonderful review, thank you for taking the time to write it for us. We're so pleased to read how happy you are with the home all around. We'll be sure to pass these kind words on to our hardworking staff and send our best wishes, and thanks once again.


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Review from Ronnie H (Son of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say my dad was very happy in Balhousie Monkbarns Care Home, the staff there are great and very welcoming. The staff put on activities which were voluntary, the zoo, the circus, a football match to name but a few. His room had its own bathroom with shower. Meals provided daily. Pool table
downstairs, which my dad loved, he would play card games and dominoes etc. with his friends. A kitty is kept for all residents and topped up by relatives for haircuts etc. Highly recommend Monkbarns.

Reply from Anna Gunn, Communications Team at Monkbarns Care Home

Thank you for your lovely review. It's wonderful to hear how happy your dad was at Monkbarns and how much he enjoyed the various games and activities, particularly the pool table! We'll be sure to pass on your kind comments to the hardworking team.


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Review from Elizabeth M (Friend of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our visit was wonderful from start to finish. Very friendly staff, who couldn't do enough for residents and visitors alike.
The place is very clean and well-maintained.

Reply from Anna Gunn, Communications Team at Monkbarns Care Home

Thank you for your lovely review. We are pleased to hear you enjoyed your visit so much. We’ll make sure your kind comments are seen by all the hard-working staff at Monkbarns – they’ll be delighted!


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Review from Janette W (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has now been in Balhousie Monkbarns Care Home for nearly 4 months. Has taken him a long time to settle but with the amazing care and patience of the staff he's starting to enjoy living there. Dad is looking forward to being able to go and help in the garden. I have struggled with Dad being in
a care home but all staff are amazing not only to Dad but to myself. I have had bad days leaving Dad but the staff are all so supportive. The manager's door is always open for me and she is so supportive when dad sees her they always have a laugh which is great to see and which Dad needs.

Reply from Jamie Hall, Brand and Communications Executive at Monkbarns Care Home

Thank you so much for your lovely review. We know the decision to move into a care home is never an easy one for our residents or their families, but our team work so hard to provide all the support you need. We are very glad to hear you are happy with your dad's care at Balhousie Monkbarns. We'll pass on your kind words to the staff, who will be so glad to read them. Thanks again!


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Review from Murray G (Son of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Monkbarns Care Home since March 2020.
I am very happy with the care and support that is provided by the very professional staff in my mum's unit. They update me every visit about how my mum has been and phone me if my mum has had any health issues and falls etc. My
mum is a very private person and prefers to stay in her room, mainly because she is hard of hearing but does not accept it. The staff try to involve my mum by introducing her to new residents and always invite and encourage her to join in with all the activities that the staff lay on for the residents and they leave it up to her to decide if she wants to participate or not.
I was very impressed with the way that the staff managed the home during the worst part of the Covid restrictions by keeping the residents safe and well and in contact with me and the rest of my family. They have even done separate meals for my mum as she is very stuck in her ways with what she eats.

Reply from Melanie Brockway, Brand & Communications Executive at Monkbarns Care Home

Thank you so much for taking the time to write your review for us. We are so pleased to hear how happy you are with your mum's care and we will be sure to pass it on to our hardworking Monkbarns staff. Thank you once again.


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Review from Kay J (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum passed away at Christmas 2021 after a short illness. It was all a bit of a shock for our family as it happened very quickly. The staff in Monkbarns "Fraser unit" were fantastic. They offered support and kindness to us and Mum throughout the whole experience. One lady needs a special mention;
she went above and beyond to help us through it. She was on duty the day Mum died - thank you.

Reply from Melanie Brockway, Brand & Communications Executive at Monkbarns Care Home

Thank you so much for taking the time to write your review. We're very sorry to hear of the passing of your mum but glad the support from our staff at Balhousie Monkbarns was so supportive, as it should be. We send all good wishes and thank you once again.


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Review from A W (Friend of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is always very happy. Staff and manager are helpful and friendly. Overall, just a wonderful place.

Reply from Melanie Brockway, Brand & Communications Executive at Monkbarns Care Home

What a lovely review - thank you for taking the time to write it for us. Happy, helpful and friendly are exactly as they should be. Thanks again - we will pass it on to our hardworking staff.


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Review from A L (Daughter-in-law of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly and they go above and beyond. They are always cheery when I visit. The place is spotless and they take food care of my mother-in-law. I have peace of mind that she's cared for.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Thank you so much for your lovely review. We're so glad to hear you have peace of mind.


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Review from R J (Son of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for anyone that can work with the residents in care homes. I am very satisfied with the care my mum receives and the friendliness and dedication of the staff.
My mum is very well looked after and appears to be happy with the care she receives.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Thank you for your kind words. We agree that it takes a special person to work in care. Really happy to hear that your mum is happy and that you are too.


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Review from Eileen C (Daughter of Resident) published on 13 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was looked after extremely well at all times. I was always kept informed of her health if there were any changes. The staff were extremely professional both with my mum and any visitors she had. The staff always had a smile on their faces and nothing was too much trouble. Made my mum's last few
weeks very happy for her and for the family.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Thank you for your kind words. Our hard-working staff will very much appreciate this.


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Review from Evelyn M (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been a resident since February 2020. Staff are all excellent. Cannot praise them enough. Kept informed all the time. I visit every week, and the staff are always welcoming.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Thank you for your kind words, that's so lovely to hear. We'll be sure to pass this on to our hardworking team at Monkbarns.


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Review from Morag K (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved into the care home just before lockdown. While recognising the COVID-19 situation has brought significant challenges for everyone, I know from personal experience of interaction and communication with staff, and feedback from my mum and sister, the staff have worked hard to keep all the
residents safe and virus free while ensuring relatives were kept up to date and informed about the management of COVID-19. Also, very importantly, they reported on the effect this was having on my mum’s physical and mental health. In the absence of family being able to be present, I have seen how the staff have really helped my mum to settle into Monkbarns Care Home at a very difficult time. I have every confidence the staff have my mums’ best interests at heart and treat her with dignity and respect. My mum talks fondly of the staff and I too, have personally found them to be both professional and friendly.
Thank you all for the care and kindness you show to residents and family.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Dear Morag, thank you so much for your kind words. Our staff work very hard to give residents and relatives all the support they need, physically and emotionally. It will be heartwarming for them to read this. Many thanks again.


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Review from B F (Son of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care and support provided for my mum. The staff go the extra length there, care and activities. They have a lot of fun with her.

Reply from Gillian Drummond, Brand and Communications Manager at Monkbarns Care Home

Thanks so much for your lovely review. It's great to hear that your mum is having fun as well as being well cared for.


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Review from Sheona S (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my mother's 6 years in Monkbarns, I found the staff on the ground very helpful. They kept me notified of anything that concerned my mum as I did not live locally. They were very approachable and always happy in their work (although at times appeared very short of staff). Activities were available
on a regular basis which a lot of residents enjoyed.

Reply from Gail Melville, Marketing Executive at Monkbarns Care Home

Thank you for your feedback Sheona, this is very helpful in helping us identify areas of improvement. We will be sure to pass your comments onto management at Monkbarns and our operations team.


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Review from Jayne H (Daughter of Resident) published on 1 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last few months, I have seen a lot of my dad's own personality return, I put this down to the excellent care given by the Monkbarns team. When I visit, I am so happy to see how my father is looked after. He has such a good relationship with all the staff, the caring attention he receives from
this dedicated team is second to none. My father has always been a sociable, active person and because this has been taken on board dad's overall health has improved. Dad takes part in many activities and enjoys the regular entertainment sessions. He seems to be so happy and more contented. The visits with our dog go down a treat with residents and staff.
I am always kept up to date and informed of dad's health. The staff have taken the time to get to know my dad as a whole and not just as someone with dementia, which shows that this home is very much person-centred with the staff having residents care a priority. I would recommend Monkbarns to others with relatives in need of residential care.

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Review from Bryan B (Husband of Resident) published on 30 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home where my wife resided until her passing away. Wonderful staff, good service, very helpful, a perfect choice. Would recommend it to anyone considering, well worth a visit. I still return on a regular visit with my assistant dog Oscar who has been trained to help people with dementia
and I am always welcome by the excellent home manager, who is a caring devoted person to her job and has a well-run care home.

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Review from Shirley W (Daughter of Resident) published on 29 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to say what a fantastic job the manager and all her staff did for my mother in law when she was a resident. This lady is the interim manager at the moment. We as a family feel it would be extremely silly if Balhousie didn't employ her as their full-time manager. This lady has a wonderful
way with residents, families and also the staff that work alongside her.

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Current Review Score: 9.2 (9.186)

Overview of Review Score

The Review Score of 9.2 (9.186) out of 10 for Monkbarns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.964 for Monkbarns Care Home is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.222 Points relating to the number of positive Reviews for Monkbarns Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 7 Positive Reviews ÷ 13.4 = 0.522

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 13 Jun 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Rachel

Rachel Molyneux

Job Title: Home Manager

Joined: 2025

Rachel has over 23 years’ experience in Health and Social Care, 20 years of which have been in managing registered care homes and supported living services.


She is highly qualified in Health and Social Complex Care and Leadership for Adults’ Residential Management, managing multiple services, including homes and respite facilities, describing herself as a champion of person-centred care.


Frequently Asked Questions about Monkbarns Care Home

What types of Care is Monkbarns Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Monkbarns Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Monkbarns Care Home have?

There are 63 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Monkbarns Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Monkbarns Care Home to the centre of Arbroath?

0.8 mile(s) as the crow flies, distance by road may be significantly further.