Tigh-Na-Muirn Care Home

Victoria Street, Monifieth, Dundee DD5 4HL
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9.9 23 Reviews
  • Tigh-Na-Muirn Care Home, Dundee
Tigh Na Muirn Care Home, nestled within the serene seaside town of Monifieth, seamlessly marries the elegance of tradition with the conveniences of modern living. As you step through its doors, you’ll find a warm embrace of time-honoured charm. Yet, this isn’t a mere relic of the past; it’s a place where superior standards prevail supported by the latest technology.

The guest rooms, thoughtfully designed, offer a choice: all are en-suite for those who seek a private retreat, or perhaps a double room for companionship. Each room whispers tales of comfort — the softness of bed linens, the gentle glow of bedside lamps, and the promise of restful nights.

The dining experience, from the home cooked meals to silver service, is sure to remind you of hotel comfort. And for those that enjoy the outdoors, the lovingly tended communal outdoor spaces offer a choice of seating areas and the option to tend to home grown plants and vegetables, while the garden wing also offers individual patio garden spaces.

But it’s not just about aesthetics; it’s about care. Tigh Na Muirn is family-owned and operated, and their experienced team brings a wealth of skills and genuine compassion. An emergency call system ensures safety, while three separate lounge areas provide spaces for relaxation and socialisation. And yes, there are lifts — because accessibility matters.

So, whether you’re enjoying a glass of wine in the bar or strolling through the well-tended gardens, Tigh Na Muirn whispers a promise: tradition and modernity intertwine, creating a haven for those seeking comfort, companionship, and a place to call home.

Care Provided by Tigh-Na-Muirn Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rachel Scott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (50)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Tigh-Na-Muirn Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Full details will be discussed on an individual basis


Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Tigh-Na-Muirn Care Home Reviews (23)

Total of 23, showing 1-20
9.9

Tigh-Na-Muirn Care Home has a Review Score of 9.9 (9.850) out of 10, based on 23 reviews in the last 2 years. Over all time Tigh-Na-Muirn Care Home has 23 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My friend has now been in Tigh-Na-Muirn for almost three years. During this time she has experienced a few ups and downs healthwise and I cannot thank all the staff for the excellent care she has received. They are extremely professional and excellent at keeping you informed. Also, you feel very comfortable
when asking about any problems or concerns. As well as the care staff the kitchen, housekeeping, maintenance, office and activities staff go out of their way to ensure that the residents are comfortable and happy.
My friend continually boasts about how good the meals are! Activities in the Home are excellent as well as outings and special events eg Christmas Party, Valentines Ball etc. She loves her weekly visit to the on-site hairdresser and getting a manicure etc....all the things a lady would want!
Accommodation and the grounds are lovely.
If you are looking for 5 star treatment and accommodation I would have no hesitation in recommending Tigh-Na-Muirn.

Reply from Rachel Scott, Care Home Manager at Tigh-Na-Muirn Care Home

We are truly grateful for your wonderful review of Tigh-Na-Muirn Care Home. Its so lovely to hear that your friend has felt so well-cared for over the past three years, especially during her health ups and downs.Our team takes great pride in providing exceptional care, and it's reassuring to know that their professionalism and commitment to keeping families informed have made such a positive impact. Your recognition of our dedicated kitchen, housekeeping, maintenance, office, and activities staff is also greatly appreciated.We're delighted to hear your friend enjoys the meals, activities, and special events, as well as her pampering sessions at our on-site hairdresser. We believe these little touches make a significant difference in our residents' quality of life.Thank you once again for your kind words and for recommending Tigh-Na-Muirn as a place for five-star care. We look forward to continuing to provide a warm, welcoming home for your friend and all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Tigh-Na-Muirn from 2010-2018 and now from 2023 ongoing. Both on a regular basis. My Aunt was very happy there and lived almost to her 95th Birthday; my friend for a little over a year. Significantly the staff remember my Aunt and very rapidly get to know my friend e.g. when we arrive
to visit most can tell us where they are and they know their likes and dislikes.

Reply from Rachel Scott, Care Home Manager at Tigh-Na-Muirn Care Home

Thank you so much for your heartfelt review! We're thrilled to hear about your positive experiences at Tigh-Na-Muirn, both during your aunt's stay and now with your friend. It's wonderful to know that our staff remembered your aunt and took time and care to connect with your friend, recognising their unique preferences. We strive to create a warm and welcoming environment for all our residents, and your kind words affirm that we are on the right track. We truly appreciate your ongoing support and look forward to continuing to provide a caring and attentive atmosphere for all our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Find the staff super friendly and attentive. Great range of activities, throughout of scope for my father. All beautifully maintained.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Kind, friendly and professional - all grades.
Facilities homely, clean and warm. food specially prepared for individual residents and time spent.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law (89) was admitted to this care home on 29th May from a hospital in Dundee which he had been in for around 14 weeks. When he went into this hospital he stayed on his own, walked with an aid, and looked after himself, he wore xxxl clothes but couldn't keep food down.
14 weeks later he
couldn't walk was in XL clothes, was sick all the time, his body was a mess with sores and blisters, he was being given food he wasn't allowed to eat, I could go on.
Once admitted to the care home. Within a week he was sitting watching TV in his room, attending the weekly entertainment sessions they have on for the residents, and he was eating the special food that was made for him.
Forward to today 21st June and he is now into xxl clothes, he can walk, he has stopped being sick, there is not a sign of a sore or blister on his body and his skin is smooth.
He is on a programme of care to improve his medical conditions and is seen regularly by doctors and nurses.
A 100% brilliant place.

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Overall Experience  Overall Experience 5.0 out of 5

When my father arrived less than a month ago he was 6.5 stone and had numerous bed sores. He is unable to do anything for himself but the staff have been lovely and are taking such good care of him. He is eating more than he has for months. the bed sores are clearing and he is more alert. The difference
is fantastic.

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Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident at Tigh-Na-Muirn for five years where she had a lovely room that was kept immaculately and in keeping with the rest of the home that was maintained to a high standard. During this time Mum also had the safety and added support of unfailing care by staff who saw to her daily needs,
she had the companionship of friends and staff around her and in the earlier years was supported to continue with the many social aspects that she previously enjoyed. As Mum’s health began to fail the professional care provided by staff was exceptional and at times there were staff members who went above their duty of care to ensure that Mum’s well-being was dealt with in a respectful and dignified manner.
Mum’s time in Tigh-Na-Muirn was pleasant and it was made brighter due to the friendship, kindness, and care that she received not only from the care staff and management team but also from the kitchen staff, laundry staff, housekeeping/maintenance staff and activities team while staying at there.

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Overall Experience  Overall Experience 5.0 out of 5

My father came to Tigh-Na-Muirn after 2 previous care homes in the area. I have never experienced such amazing genuine care. The way every member of staff have been with both myself and my family have been amazing. Kind, corteous, mannerable and just generally caring. I can never thank you all enough.
The communication I receive on my father's doctors visit and updates on him during difficult days are just outstanding. I want to shout from the rooftps just how outstanding this care home is and how truly invested the staff are in the care they provide.

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Overall Experience  Overall Experience 5.0 out of 5

Both my father and mother-in-law were very happy during their respective stays over 2.5 years at Tigh-Na-Muirn.
Run by professional, highly dedicated management and staff who were always kind and caring, shown to not only the residents but to the family too.
The whole family were comforted and reassured
they both received an excellent level of care according to their individual needs and were treated very respectfully and sensitively.
The family were all well informed and updated of any changes and concerns, and treated so very sensitively when it came to the end of their respective lives.
The home itself is clean and the accommodation space is very comfortable.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother was a resident at Tigh-Na-Muirn for about 16 months. Throughout that time she was very well cared for by the very attentive, caring, and professional staff. Her needs were very well met, and we always felt reassured that she was safe, happy, and cared for.
The communication from the care
home was very thorough, and if we had any concerns, observations, or questions, they were quickly answered.
The entertainment and social events organised by the staff were very good too, and there was always some activity happening.
After the initial settling-in period, my Mother was happy and content in the home, and that was so important to us.
I would happily recommend Tigh-Na-Muirn to anyone who is making a difficult decision on how to provide the best care to a loved one.

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Overall Experience  Overall Experience 5.0 out of 5

My brothers and I placed my mother (who suffered from Alzheimer’s) in the care of Tigh-na-Murin when it was no longer feasible for her to stay at home on her own. A very hard decision for us to make, but it was the best decision we made.
She was unsettled, to begin with but the staff dealt with this
in such a compassionate way, never getting frustrated with her and treating her like a human being, not an inconvenience.
She was always happy when we went to visit, always included in whatever activities were going on. Left in peace in her room if that is what she wanted, but always checked on.
She made new friends with the other residents and essentially had a new chapter in her life.
Although more expensive than some of the other care homes, I would say it is worth it if you can.
Mum had a lovely garden room with French doors, beautiful spacious room and bathroom.
I would highly recommend Tigh-na-Muirn. Great care, stimulation, wonderful caring staff, a loving care home.

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Overall Experience  Overall Experience 4.0 out of 5

Tigh-Na-Muirn is a place where relatives can be assured their loved ones will be warm, comfortable, clean, stimulated and well-fed.
My parents stayed for two weeks of respite care. In retrospect, they must have been really quite tired, because when we took them home they were so much more relaxed
and content.
The surroundings are lovely, but it was the staff that made it special.
Tigh-Na-Muirn aspires to be a premium product and mostly achieves this. Without doubt, the accommodation is more like a hotel than a care home. With my relatively small experience with care facilities, Tigh-Na-Muirn is top end and that should be expected given the price point.

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Overall Experience  Overall Experience 4.0 out of 5

I was beginning to find it difficult to look after myself at home and didn't want to put more pressure on my family. I came into the care of Tigh-na-Muirn and it was the best decision I have ever made. Nowhere is the same as home but I have fallen twice, had blackouts and various minor problems but
nothing is too much trouble for the staff.
The food is delicious and varied although I, personally, think it is too much. Special diets are meticulously catered for and again nothing is too much trouble.
The standard of cleanliness is high and there are constant checks on individual aspects of housekeeping.
Care is available 24 hours for any of one's needs and obtained by means of a buzzer. The general atmosphere is a happy one.
The security arrangements are of a very high standard.
Activities are provided for varying levels of ability and can be provided on request.
I have lived here for almost a year and have been very satisfied as has been my family.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Tigh-Na-Muirn towards the end of 2022 and lived her final year there. During that time, I was very pleased with the way she was cared for and the service provided.
As I live almost 500 miles from Monifieth, it was particularly reassuring to know that Mum was in good hands there
on a day-to-day basis, with such friendly staff seeing to her immediate needs and keeping her company. I spoke with Mum daily and there was always helpful staff available to assist with any queries I might have.
Every time I visited Mum, I was impressed by the warm, welcoming atmosphere created by the management and staff. Tigh-Na-Muirn was, for us, an excellent choice for Mum’s new home when was no longer able to live independently.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Tigh-Na-Muirn have been fantastic throughout our journey.
My father-in-law needed respite care at very short notice and the staff were amazing at helping us to get him into a safe space. They have answered our (many) questions and given us lots of options for going forward. Nothing is
too much trouble for the staff and it feels like they genuinely care for the residents. My father-in-law is happy and content there. He has engaged in some of the activities and particularly looks forward to dancing.
This has put our minds at rest, particularly as we don’t live locally. It’s also comforting to know that my mother-in-law can visit when she likes and can have lunch with her husband.
It’s a lovely care home and while we’re not sure how things will go for my father-in-law moving forward, we’re very pleased that there was the opportunity for him to stay when he needed it.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had fabulous care in Tigh-Na-Muirn for the last two years of her previously long and active life. We chose Tigh-Na-Muin as having been two GPs in the area for decades both my husband and I had always been impressed by the high quality of care and compassion shown towards patients being
looked after there.
We were not disappointed. My mother-in-law had care tailored to her needs and as she became increasingly frail her care was adapted accordingly. Staff always went above and beyond, were kind and caring at all times, the manager was appropriately in touch and we always felt well informed and included in any decisions taken.
It is a nice clean friendly environment with good personal space as well as attractive interactive public spaces, making visiting pleasant.
I was recommended the home by friends, and will equally pass on our satisfaction to friends and anyone who may ask.

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Overall Experience  Overall Experience 5.0 out of 5

My mother took a while to settle in over January and February. The staff showed infinite understanding and compassion, not only with Mum but also with my sister and me.
Mum has settled now and the staff continue to be exceptional. They always have a smile and a greeting. They send us reassuring emails,
often with a cheery picture attached.

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Overall Experience  Overall Experience 5.0 out of 5

My mother spent a number of months as a resident and my only regret is that we never considered earlier. The staff were very attentive, there were always activities on the go both internal and external of the home and cleanliness was second to none. I am using direct knowledge of other establishments
that my mother used but where the standards did not come anywhere close to that provided by Tigh-Na-Muirn.
Unfortunately, my mother's dementia was quite advanced by the time she secured a room and she was not able to fully enjoy the full extent of what was on offer, but the family were able to rest easy knowing she was receiving excellent care around the clock.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic home. Great staff, nothing is too much bother, peace of mind when I went home that Mum was being looked after. The home is beautiful, decor and cleanliness are 5-star, wouldn’t hesitate to recommend this home as a safe place for a loved one.

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Overall Experience  Overall Experience 5.0 out of 5

My father and his family were so pleased with the care and kindness shown at TNM. The food was also excellent and my father met the chef every week who kindly discussed and took his order for the week. The food was cooked on-site and was plentiful. There were varied activities, particularly in the summer
months. My father enjoyed the live music which was weekly also.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Tigh-Na-Muirn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Tigh-Na-Muirn Care Home is calculated as follows: ( (233 Excellents x 5) + (41 Goods x 4) ) ÷ 274 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tigh-Na-Muirn Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 Jun 2023

How well do we support people's wellbeing? Very good

(5)

How good is our leadership? Very good

(5)

How good is our staff team? Very good

(5)

How good is our setting? Very good

(5)

How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Tigh-Na-Muirn Care Home

What types of Care is Tigh-Na-Muirn Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Tigh-Na-Muirn Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Tigh-Na-Muirn Care Home have?

There are 51 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Tigh-Na-Muirn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tigh-Na-Muirn Care Home to the centre of Dundee?

6.0 mile(s) as the crow flies, distance by road may be significantly further.