These rates include £248.70 personal and nursing care. If the local council provides this, the Funder will only pay from £1156.30
Stormont Lodge Care Home has a Review Score of 9.7 (9.695) out of 10, based on 11 reviews in the last 2 years. Over all time Stormont Lodge Care Home has 26 reviews.
Review from A C (Son of Resident) published on 25 November 2024
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Reply from David Kerr, Communications Team at Stormont Lodge Care Home
Thank you for taking the time to write this excellent review of Stormont Lodge. It's reassuring to hear how happy your mother is since moving in, that you've seen positive changes for the better in her welfare and that you find our team to be so helpful. They will be so pleased to hear this.
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Review from Ian C (Son of Resident) published on 22 November 2024
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Reply from David Kerr, Communications Team at Stormont Lodge Care Home
Thank you for taking the time to write this wonderful review. It's lovely to hear how well your mum has taken to life at Stormont Lodge and the positive impact it's having on her wellbeing. The team will be so pleased with your feedback.
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Review from S H (Daughter of Resident) published on 18 November 2024
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Reply from David Kerr, Communications Team at Stormont Lodge Care Home
Thank you for writing this lovely review of Stormont Lodge. It's great to hear that you've found our staff to be attentive, the food to be good and our home to be a pleasant one overall. The team will be really pleased to have your feedback.
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Review from Lindsay C (Son of Resident) published on 18 November 2024
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Reply from David Kerr, Communications Team at Stormont Lodge Care Home
Thank you for taking the time to write this excellent and heartwarming review. It's great to hear how at home your mum feels at Stormont Lodge, how well she is socialising with her fellow residents and how welcoming your family has found the team overall. They will be delighted to have this feedback.
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Review from A M (Daughter of Resident) published on 13 May 2024
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
Thank you very much for taking the time to submit a review. It's lovely to hear how warm and welcoming you find the staff at Stormont Lodge and how positive you have found their approach to challenges. We will be sure to pass on your kind words to our hardworking team there - they will be so pleased to read it! Thank you again.
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Review from S B (Power of Attorney of Resident) published on 24 April 2024
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
Thank you very much for taking the time to submit a review. It's lovely to hear how kind and thoughtful you have found the staff within Stormont Lodge. We have taken note of your mention of activities, however, there is a full range of activities within the home week-on-week, including trips out, musical entertainment and, newly started, a dance class. Our team at home can email you the activity planner so you can see the options available. Also, we have a closed group Facebook page, especially for friends and relatives of our residents, where you can see all the activities and events that take place each week. If you would like to join, please contact the home, and they will help you access the group.
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Review from Alan C (Son of Resident) published on 23 April 2024
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
Thank you for your lovely review! Your experience of visiting during lunchtime sounds wonderful, and it's great to hear how much your mum enjoyed the soup and Roast Beef! We'll be sure to pass on your kind words to the hard-working team.
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Review from Stephanie C (Granddaughter of Resident) published on 23 April 2024
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
What a lovely review, thank you for taking the time to share your experiences at Stormont Lodge. To hear how happy you are with the care your gran receives, and how amazing you have found the staff, will mean the world to our team there. Thank you again.
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Review from G T (Son of Resident) published on 22 April 2024
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
Thank you very much for taking the time to submit a review. We are so pleased to hear how well looked after your mother is at Stormont Lodge and how helpful you have found the staff. We will be sure to pass on your kind words to our hardworking team there. Thank you again!
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Review from Lindsay C (Son of Resident) published on 12 April 2024
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Reply from Melanie Brockway, Brand & Communications Manager at Stormont Lodge Care Home
What a wonderful review. Thank you so much for taking the time to write it for us. It means everything to us all to read how much difference our care has made to your mum, and in this case, so quickly and, as you say, after so much time living in her family home. We never underestimate the impact that making the decision to move into a care home has on a family and their loved one. So, it is especially welcome to have your words confirm what a positive move this has been for you all. We will be certain to pass on your kind words to our hardworking staff. And sincere thanks once again.
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Review from Innes K (Brother of Resident) published on 23 October 2023
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Reply from Anna Gunn, Communications Team at Stormont Lodge Care Home
Thank you very much for your kind review. We are so pleased to hear how committed you find the staff are to providing quality care to your brother. We will make sure your comments are passed on to the team at Stormont Lodge.
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Review from Elaine L (Daughter of Resident) published on 2 March 2023
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Reply from Jamie Hall, Brand and Communications Executive at Stormont Lodge Care Home
Thank you very much for your lovely review. We are so glad you are happy with the care your mum has received and the support our hard-working colleagues have given you as a family. We will pass on your kind words to the staff, who take so much pride and will be delighted to read them. Thanks again.
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Review from Siobhan N (Daughter of Resident) published on 26 January 2023
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Reply from Melanie Brockway, Brand & Communications Manager at Stormont Lodge Care Home
Thank you so much for taking the time to write a review for our Stormont Lodge Care Home. We're so glad to hear your respite care experience was all you would wish and would recommend to others. Hearing this makes all the difference to our hardworking staff and we'll be sure to pass on your words.
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Review from E H (Niece of Resident) published on 9 November 2022
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Reply from Gillian Drummond, Brand and Communications Manager at Stormont Lodge Care Home
Thank you so much for your rating of Stormont and your kind words. We'll be sure to pass this on to our hardworking staff.
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Review from R S (Niece of Resident) published on 14 October 2022
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Reply from Melanie Brockway, Brand & Communications Executive at Stormont Lodge Care Home
Thank you for taking the time to write your review. We're glad to hear you are pleased with the care of your family member and will pass this on to our hardworking staff.
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Review from Mhairi T (Daughter of Resident) published on 22 September 2022
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Reply from Melanie Brockway, Brand & Communications Executive at Stormont Lodge Care Home
Thank you so much for taking the time to write your wonderful review. It means the world to us and our hardworking team to hear of the difference you're seeing in your mum's health and quality of life since joining Stormont Lodge. Exactly what we strive for! We'll be sure to pass your lovely words on to the staff. Thank you once again.
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Review from C R (Niece of Resident) published on 25 August 2022
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Reply from Melanie Brockway, Brand & Communications Executive at Stormont Lodge Care Home
Thank you so much for taking the time to write a review for us. It means the world to our staff to see their hard work makes a difference. We're so happy to hear your aunt feels safe - so important - and communication works well. We'll be sure to pass your comments on. Thank you once again.
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Review from Lesley B (Daughter of Resident) published on 22 August 2022
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Reply from Melanie Brockway, Brand & Communications Executive at Stormont Lodge Care Home
What a wonderful review - thank you for taking the time to write it for us. We're all so glad to know how happy your mum is in her home. We'll be sure to pass the comments on to our hardworking staff. Thank you once again.
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Review from Judith K (Daughter of Resident) published on 8 March 2022
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Reply from Gillian Drummond, Brand and Communications Manager at Stormont Lodge Care Home
Thank you so much for taking the time to review us. We're happy to hear that your mother has settled into Balhousie Stormont. Will definitely pass this on to the team.
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Review from D H (Son of Resident) published on 12 June 2018
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The Review Score of 9.7 (9.695) out of 10 for Stormont Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.695 for Stormont Lodge Care Home is calculated as follows: ( (97 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 131 Ratings = 4.695
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stormont Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Dec 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Adequate
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How good is our staff team? |
Adequate
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How good is our setting? |
Adequate
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How well is care and support planned? |
Adequate
(3) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Home Manager
Joined: 2025
Dawn has grown within BCG for over seven years, starting her career at our Lisden Care Home in Kirriemuir. She has consistently impressed, stepping up from Care Assistant to Senior Carer, gained increasing qualifications with BCG, and transferred to Stormont Lodge over a year ago to take up the role as Deputy Manager and now achieved her promotion as Home Manager.