Kirk House, Belfast

110 Kings Road, Belfast BT5 7BX
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9.7 37 Reviews
  • Kirk House, Belfast, Belfast
Kirk House offers 24-hour care with privacy, independence and companionship whilst acknowledging each resident’s individuality. It is situated in the east of the city, approximately six miles from the centre of Belfast in a well-established residential area with a regular bus service and bus stops located close to Kirk House.

Kirk House is located on two floors and the second floor is easily reached by stairs or a centrally located passenger lift. Handrails and ramps are provided and corridors are suitable for wheelchair use. The grounds are laid out in lawns and flowerbeds, with patio and seating areas providing for ease of access.

A range of flatlets are available. Four of them have been designed for couples, two of which are suitable for disabled residents.

There are four communal living rooms with dining areas that are furnished and equipped to a comfortable standard. Each living room is situated beside a group of ten flatlets. This is to allow residents to eat and meet together in smaller groups and so keep Kirk House intimate and enable residents to retain their individual dignity and privacy.

It is Kirk House's aim to offer and maintain a warm, relaxed and homely environment, where residents view Kirk House as their home rather than somewhere they live because they may need help and support. This has been achieved by combining good accommodation with a responsible and flexible personal care service.

Kirk House has now adapted one corridor of flatlets into 'Memory Lane', providing care for people living with dementia. This corridor of nine flatlets which are the same size and layout as the flats in the main building, have been refurbished with design features to support research-based approaches for people with dementia. The staff team have completed specialist Dementia Care training.

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Care Provided by Kirk House, Belfast

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sharon Mcilroy (Care Manager)
  • Admission Criteria
    • NHS funded, private and mixed admissions considered. We operate on a waiting list basis, and this also applies to dementia spaces in our Memory Lane flatlets.
    • Ages 65+
  • Room Information
    • Single Rooms (42)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (42)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992
    • Last Refurbishment: 2014
    • Number of floors: 2

Funding & Fees Guide for Kirk House, Belfast

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Ask internally for our current fees

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact reception to arrange a visit in advance. Regular visiting times can be agreed for frequent visitors.


  • Parking

  • Parking is plentiful immediately outside the building.


Kirk House, Belfast Reviews (37)

Total of 37, showing 21-37
9.7

Kirk House, Belfast has a Review Score of 9.7 (9.710) out of 10, based on 9 reviews in the last 2 years. Over all time Kirk House, Belfast has 37 reviews.

Overall Experience

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Review from J H (Daughter of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so thankful that my mum has been in Kirk House during this covid pandemic. She has been settled and cared for. They have great ensuite bedrooms and bright spaces. I feel the management have done a lot to enable family contact by building visiting pods and enabling the care partner scheme.
I find the staff friendly and appreciate the efforts to care for those with dementia.

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Review from Terence M (Son of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just to say how much I and my siblings admire and appreciate how splendidly the management and staff team of Kirk House have responded to the Covid-19 pandemic. They have not only continued to care for residents with their usual high standards in very difficult circumstances but also made great efforts
to keep relatives in contact with their loved ones.

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Review from Frances G (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Immaculate conditions in Kirk House. Our mother has been very well cared for. We as a family have been welcomed and encouraged to visit whenever possible.
Staff encourage clients to exercise inside and outside.
Thanks to all concerned.

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Review from Kirsten K (Granddaughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had Kirk House as our number one care home in East Belfast when we were trying to place our granny. We have found it caring, supportive and progressive - especially during this pandemic year. The staff and management have gone over and above what they needed to do, making sure that our family member
was safe and finding creative ways to allow us to continue seeing her, even if through a window! The home is clean, comfortable, the staff are friendly and we appreciate their humanity and empathy with our gran.

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Review from Michael M (Son of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother continues to receive first-class care in Kirk House. Updates to the family during Covid are deeply appreciated. Staff are constantly caring with regard to the physical and mental needs of their clients and deeply supportive of relatives.

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Review from Shelagh M (Daughter of Resident) published on 24 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this difficult time with Covid-19, it is astonishing to see that the standards of care have been upheld throughout. This is due to the extraordinary staff team and their managers who have gone (and continue to go) the extra mile to ensure that everyone is kept safe and well. I cannot speak highly
enough of the care, compassion and kindness shown to my dear mum, who is very content and happy.

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Review from J H (Daughter of Resident) published on 5 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kirk House is an amazing care home. It is constantly aiming to improve all aspects of the resident's lives. Staff and management very caring and approachable. I would highly recommend it to anyone.

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Review from D B (Daughter of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff in Kirk House are friendly and helpful.

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Review from G J (Resident) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here only a few weeks, but find all personnel courteous and helpful. The food is very good, in fact we get nearly too much. But then at my age and lack of outdoor activity, my appetite is not so keen. I am a little hard of hearing and find some of the foreign staff hard to make out - but
they are very patient with me. To date, I have no grounds of complaint on any aspect of the care provided. One thing I find wrong is excessive use of lighting during daylight. Bad carbon footprint.

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Review from Gerry S (Son of Resident) published on 25 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Kirk House now for the last 4 years and I have nothing but praise for the manager and her team for the care and support that Mum receives.
Although she is now showing quite a few signs of dementia my mum is still treated with great dignity and respect by all the staff she has
contact with.
I would definitely recommend Kirk House for anybody having to consider the anguishing step of putting an elderly relative into care.

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Review from Ellen J (Daughter of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been very happy in Kirk House. The staff are very helpful and are always happy to go above and beyond their normal duty. It is so nice for our family to know our mother is getting the best of care.

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Review from Janice B (Daughter of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the level of care to be excellent. In my experience, staff go out of their way to be helpful.

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Review from Norman M (Grandson of Resident) published on 27 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Kirk House are always really great with my gran nothing is ever a problem the food is Fantastic. It's very clean inside and has lovely gardens. They always double check when I go into the building and I think that's great for safety and security. They are always doing activities with her
and for the residents.

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Review from C M (Cousin of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are all so thankful our relative got a place here when she did. She has vascular dementia but settled in well and the staff are all amazing so kind and patient, pleasant, helpful and friendly. Kirk House is truly a home from home. There are lots of activities and outings and the residents have a
say in all that goes on. The relatives meetings are helpful too and the staff listen to any concerns or ideas we might have. Everyone, residents and friends/relatives are treated with respect.

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Review from L M (Granddaughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place, very safe, secure and warm. My nanny has lived there for over 20 years and loves the place and staff. Definitely recommend.

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Review from E D (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only give praise to the care my mum receives from all the staff and never asks for anything she requires that they do not aim to provide. She is very happy and content and considers it her home.

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Review from S M (Friend of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is warm, welcoming, bright, airy and clean. Staff go to great lengths to ensure all residents have all their needs met - physical, emotional and spiritual. They respect both residents and relatives/carers of residents and make every effort to include them in decision-making as well as in the
regular activities of the home. Staff and management are largely forward thinking and keen to innovate, with particular reference to inter-generational work and dementia friendly initiative within the community. It is a peaceful and calm environment.

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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Kirk House, Belfast is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Kirk House, Belfast is calculated as follows: ( (89 Excellents x 5) + (18 Goods x 4) ) ÷ 107 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.878 Points relating to the number of positive Reviews for Kirk House, Belfast is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 9 Positive Reviews ÷ 9.2 = 0.978

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Awards / Recognitions (10)

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Meet the Team (2)

Sharon

Sharon Mcilroy

Job Title: Residential Manager

Joined: 2010

Sharon Mcilroy is the Residential Manager for Kirk House. Sharon is part of the Kirk House family, having worked her way up to managerial positions over a number of years. Her excellent reputation saw her seconded to our Copelands residential home to assist in developing core services at that new location. With the appointment of a permanent manager there, Sharon has now returned in 2023 to take up the manager role at Kirk House- a decision that has been warmly received by residents and staff alike.


Lynne

Lynne Green

Job Title: Deputy Residential Manager

Joined: 2010

Lynne is the Deputy Manager of Kirk House and deputizes for the Residential Manager, as well as having a wide area of responsibility in her own right. Lynne has been a long-serving and valued member of our team and has stepped up as Residential Manager in the past.