Rosemary Lodge Care Home

7-9 Fennel Road, Antrim BT41 4PB
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8.5 24 Reviews
  • Rosemary Lodge Care Home, Antrim
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Care Provided by Rosemary Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 45 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Care Offered
  • Hearing Impairment
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Claire Kennedy (Home Manager)
  • Admission Criteria
    • Pre admission assessment
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
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Rosemary Lodge Care Home Reviews (24)

Total of 24, showing 1-20
8.5

Rosemary Lodge Care Home has a Review Score of 8.5 (8.527) out of 10, based on 3 reviews in the last 2 years. Over all time Rosemary Lodge Care Home has 24 reviews.

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Review from Theresa B (Sister of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the care home as often as possible, and I never fail to be amazed at the wonderful and kind communication skills of the staff, from the management down to the carers. The staff are so genuinely caring and extremely patient, and it always makes a big impression on me. It is a pleasure to visit
this care home and to see the residents living home from home. The residents are all very relaxed and very happy, and it is clear that they are settled there and consider it their home. All this is possible due to the love and kindness which is given by the staff across the board. When visiting, I clearly see that the Residents are happy, mingling, chatting, and enjoying their day with the carers and staff in the background helping as and when needed. I always leave there feeling very impressed with what I see. A big thumbs up to the management and all the staff who make this a very special place for the residents.

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Review from B M (Granddaughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny is really content in Rosemary Lodge Care Home any time me and my family visit her. She appears settled and enjoys the company within the home. We can tell the staff go above and beyond and are approachable with any issues or concerns.

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Review from Judy S (Wife of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time I have placed my husband into respite in Rosemary Lodge Care Home and both times I have felt content in the knowledge that he would be well looked after. I hope that when I next require respite care they will be available and if he ever requires permanent care they would be my
number one choice.

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Review from Betty K (Sister of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister was diagnosed with slight dementia and needed full-time care which we were unable to provide, we tried several options and were fortunate to find Rosemary Lodge. She is very happy and enjoys the company of others and staff.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from A Y (Daughter of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a full-time resident in Rosemary Lodge in April and as a family, we were worried a lot about how she would settle in and adapt. We really had no need to be concerned as Rosemary Lodge is a wonderful place with a very dedicated and courteous staff who treat my mum with respect and dignity
and make her stay very comfortable and enjoyable. However, the furniture in her room could be perhaps of a higher standard.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from V M (Daughter of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the reviews very good. My mother also found it to be of a very good standard.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from E M (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Rosemary Lodge now for five months.
She is very happy and content and enjoys all the activities that are arranged for the residents.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. Happy to hear how settled in your mother is at Rosemary Lodge Care Home.


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Review from Reginald S (Husband of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care and attention tended to my wife. All the staff are very kind and friendly. My dear wife is very happy in the home and contented.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you, Reginald, for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Glad to hear how at home your wife feels at Rosemary Lodge Care Home.


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Review from Allister L (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and helpful. Have been kept informed at all times should there be a problem or health issue re my mother.
Different activities are laid on for the residents which are much appreciated. Grounds are well maintained and the home is kept very clean. Have recommended this home to other families
and would do so again.

Reply from Ronnie Cavanagh, Marketing at Rosemary Lodge Care Home

Thank you, Allister, for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Happy to hear about your recommendation.


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Review from P L (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Rosemary Lodge an excellent care facility. The staff could not be more friendly and helpful and would not hesitate to recommend it the only thing I would say is I think the rooms could do with a little updating.

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Review from Karen R (Daughter of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and nothing seems to be a bother to them. The home is clean and tidy. The care is very good. My father enjoys the meals as they have a good choice. Overall the home is very good.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Karen, for your feedback about Rosemary Lodge Care Home. We are pleased to hear it has been so positive and that you have found the team so supportive. We appreciate you taking the time to let us know how we are doing and look forward to seeing you again soon. Have a great day.


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Review from Carol B (Daughter of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't find anything wrong, staff very good. My family is very pleased with everything.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Carol, for your comments about your experience of Rosemary Lodge Care Home. We appreciate you taking the time to leave us your feedback and we are pleased to learn that your experience has been so positive. We look forward to seeing you again soon. Have a lovely day.


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Review from Gary U (Son of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the family are more than happy with the care and attention mum is getting at Rosemary Lodge Care Home. We looked around a number of homes and this was by far our first choice. We feel happy that mum has first-class care by very professional and friendly staff. It's a great comfort to have calls
and updates on how mum is and if anything changes.
All in all a very very happy son with no complaints at all.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Gary, for your wonderful feedback about your experience at Rosemary Lodge Care Home and we are happy to learn it has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Marie M (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was reluctant to move into a care home but the care and consideration given was excellent and she settled in well. The food was well balanced and the staff are always caring and tolerant. Well done.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Marie, for your kind words about your recent experience at Rosemary Lodge Care Home. We really appreciate you letting us know how we are doing and are pleased to learn your experience was so positive. Thank you once again for the lovely comments. Take care.


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Review from Julie D (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled into the home and is very happy. Staff are friendly and attentive and meet my mother's needs daily. The residents are always clean and tidy and appear happy anytime I visit. Visitors are always made welcome.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Julie, for sharing your experience of Rosemary Lodge Care Home. We are happy to learn it has been so positive! The care and wellbeing of every resident is our number one priority and we are pleased that you have seen this with the care we provide. Thank you once again for the kind words about our home and the team. Have a wonderful day.


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Review from Wendy M (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy as a family that the care and attention to my dad is of a very high standard.
Everyone is treated well and my dad is very happy here.
It means so much.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Wendy, for your wonderful feedback about your recent experience at Rosemary Lodge Care Home. We really appreciate you letting us know how we are doing and it is great to hear that you have been so pleased with the quality of our care. We look forward to seeing you again soon. Have a wonderful day.


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Review from Mildred H (Daughter of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mother during her stay in Rosemary Lodge made all the difference to both her and the family. We could leave her, confidently knowing she will be well cared for, physically and emotionally. Staff were constantly attentive to her needs and ensured both her safety and
contentment. Ensuite facilities would help to improve this provision.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Mildred, for sharing your experience of Rosemary Lodge Care Home. We are pleased to hear that it has been so positive. Our number one priority is the well-being of every resident, ensuring they receive the care and dignity that they truly deserve. Your praise and kind comments really mean a lot to us. Thank you once again.


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Review from Margaret W (Sister of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the sister of a resident and I find Rosemary Lodge Care Home to be so good and kind in every way.
I certainly come and visit and I am so impressed with the staff.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Margaret, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Rosemary Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We look forward to your next visit! Take care!


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Review from H B (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very friendly and the care my mum receives is also very good. My mum is always clean, tidy and I feel she is happy and content.
I always feel I can approach any member of staff in any matters regarding my mother and I am very happy with the care she receives.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We're happy you found our staff to be so supportive and your praise and kind comments about our team mean so much to us. We look forward to your next visit. Take care!


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Review from Donna G (Daughter of Resident) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that Rosemary Lodge meets the needs of my mother who suffers from depression and anxiety. She needs a lot of reassurance at all times, in which staff are very good at doing so. Sometimes she needs direct instructions to get up out of bed when her mood is low.
I feel the nurses have a firm but
caring approach to this.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rosemary Lodge Care Home

Thank you, Donna, for your comments about your recent experience at Rosemary Lodge Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 8.5 (8.527)

Overview of Review Score

The Review Score of 8.5 (8.527) out of 10 for Rosemary Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Rosemary Lodge Care Home is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.583 Points relating to the number of positive Reviews for Rosemary Lodge Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 3 Positive Reviews ÷ 9 = 0.333

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Rosemary Lodge Care Home

What types of Care is Rosemary Lodge Care Home registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosemary Lodge Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Rosemary Lodge Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Rosemary Lodge Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Rosemary Lodge Care Home to the centre of Antrim?

0.5 mile(s) as the crow flies, distance by road may be significantly further.