Barrhall Home

15a Barrhall Road, Portaferry, Newtownards BT22 1RQ
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Top 20 carehome certificate
10 42 Reviews
  • Barrhall Home, Newtownards
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Care Provided by Barrhall Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs Bryan Muskett
  • Person in charge
  • Kerry Muskett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Barrhall Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Barrhall Home Reviews (42)

Total of 42, showing 1-20
10

Barrhall Home has a Review Score of 10 (9.950) out of 10, based on 15 reviews in the last 2 years. Over all time Barrhall Home has 42 reviews.

Overall Experience

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Date Published

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Review from Carol K (Niece of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home and care provider. The owner is very personable and caring in how she deals with residents and family. There is great communication and also a very homely feeling to the care home. Hygiene and personal care are of a high standard. Activities and efforts to take residents out and about
are varied and enjoyable, happening regularly.

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Review from Anne M (Power of Attorney of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrhall Home is an excellent care home with friendly, caring and compassionate staff.
I have been visiting for a number of years and have always felt welcomed and impressed by the level of care I have witnessed being provided to each resident.
Situated on the shoreline of Strangford Lough, the home
is always clean and well-maintained. The bedrooms are spacious and very comfortable. Some have sea views and others look over the garden. It is a very peaceful setting.
There is a wide range of activities planned to stimulate, entertain and include the residents.

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Review from Pamela M (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrhall Home provides my mother with a home from home. The staff are kind and helpful to her and to me in every way. The care my mother receives is excellent. The home itself is spotless and I am completely confident that there is nowhere better. The stimulation and events that are provided... exercise,
music, talks on many subjects, days out etc., are so worthwhile and interesting.

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Review from D R (Niece of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care in Barrhall Home to be exceptional from all levels of staff, particularly their manager. My uncle is assessed daily with individualised care to meet his physical, social and psychological needs. There are lots of twice daily activities such as puzzles, games, reading, making a
bird feeder from wood for the garden for all the residents and making food balls for the birds. Bird watching with his own binoculars and lots of group work and discussion about topical issues aimed to his level of understanding. Outings to visit the sunflower farm and the aquarium. Visits from motor bike enthusiasts and he loved painting and drawing. Enjoys movies and dancing to all sorts of music with the weekly entertainment. He is very happy there and very loved.

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Review from Roger F (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was well catered for over the Christmas period. There was hardly a day without a special activity: helping with decorating the home, visits by local primary schools, choirs, trips out, Christmas dinner and lots of fun.

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Review from Michelle E (Cousin of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two relatives reside at Barrhall Home, husband and wife. Received exceptional care. They were able to share a room which was integral to their emotional well-being and great care and attention was given to their varied and complex needs, thus maximising their health and well-being in a warm and friendly
setting.
Management and staff were very professional and caring and made great efforts to include family in activities where possible.
Highly recommended.

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Review from Shirley J (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good continuity of care provided by an obviously happy and committed workforce. Good standard of individualised care. Clean, homely environment but what stands out is the attention to providing stimulation and interests for residents. My mother has flourished since her arrival in Barrhall Home despite
suffering from dementia. I am confident that she is safe, happy and well cared for under the home management.

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Review from J S (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Barrhall Home for almost two years and I have to admit that she has not been a 'model' resident.
However, all the staff have always treated my mum with unending patience and understanding, frequently going above and beyond in their diligent care of her.
The fabulously
varied activities provided daily are stimulating and interactive and music (including live music) is included several times every week.
When weather conditions allow, walks are encouraged and there are often lovely 'outings' planned to local places of interest.
The food provided is excellent and plentiful. Residents can choose to enjoy their meals with friends in the dining room, the conservatory (with beautiful views) or the lounge.
My mum's en-suite room is warm, spacious and comfortable, with plenty of storage for her personal belongings.
I have no hesitation in recommending Barrhall Home as I know that my mum is very well cared for by everyone there.

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Review from E M (Cousin of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrhall Home exceeds all my expectations. The care the staff give to the residents is second to none. Each day is filled with stimulation, activities and entertainment which is there for the resident should they wish to partake. The staff spend time getting to know the residents and the atmosphere
is most certainly home form home. My family and I are so reassured that our cousin is safe in the best place and we are extremely grateful to the manager and all the staff for making this possible.

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Review from N C (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law has been a resident in Barrhall Home for eighteen months now and she has been well looked after. The home is clean and fresh at all times and my mother-in-law's room is lovely and comfortable and kept very clean. The staff are excellent and very good at looking after all the residents.
The manager is very good, approachable and always keeps us updated. The home has lots of activities going on each day which is great for the residents. We can't thank the staff enough for the care they provide.

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Review from Patricia D (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has been a resident for over two years. She is always well-presented and appears very content and settled. The staff are very warm and caring and ensure all her needs are met. Any health concerns are promptly addressed. The manager is very supportive and accessible. The home
is very clean and well-kept and visitors are always made to feel welcome. A high level of stimulation is provided by a wide variety of social activities throughout the week and also occasional trips to local amenities. We are very happy with her care.

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Review from K H (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home with amazing staff who go the extra mile. My father loves it here and I know he is safe and extremely well cared for. The food is delicious. The facilities are impeccable. The activities are well-planned and frequent. I couldn't be happier with Barrhall Residential Home.

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Review from D H (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On 11 March 2024, my mother was admitted to Barrhall Residential Home for a period of respite. We engaged in the process of attempting to locate a suitable residential home, both in terms of geographical suitability and more importantly, attention to care for mummy. The manager took time to visit us
at Mummy's home and despite my utter devastation, offered empathy and kindness, second to none. The manager has been an absolute powerhouse. The staff are very aware and always assist with the difficult period of departure from Mummy. Without the manager and her valued staff, I would find everything so much. There are activities daily which without knowledge, may be the norm. I believe that the manager and her staff go way above what may be acceptable.
In short, the manager is an extraordinary person and her staff follow by example. My mummy is in the best place ever and I can only be grateful for the standard of care thus far.

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Review from Edmond L (Nephew of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Barrhall Home cannot be more friendly and helpful, my aunt loves it there.
They have lots of activities which she loves to be part of and is always happy when I visit.
My aunt also enjoys the company and interaction with staff and other residents.

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Review from R G (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Barrhall Home is great! The team has made my mum feel at home, keeps us in the loop and has been super supportive. The location is also very peaceful and Mum likes being by the loch/going into Portaferry. Thank you!

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Review from F M (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Barrhall for two and a half years, and he has been happy during his stay. The staff are warm and caring, and the manager does a super job. She has gone out of her way to try to meet his needs, and it is much appreciated. The home is kept very clean, and my father enjoys the food.
The location is beautiful!

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Review from N J (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all of the staff friendly, caring and professional. They have made my father feel happy and content in his new home. Their medical care for his particular needs has been excellent, and they have delivered him a very personal package. They have also made me and the rest of my family who
visits very welcome. Barrhall itself is a lovely, comfortable place - home-from-home. Barrhall certainly delivers a five-star service.

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Review from Kerri P (Daughter-in-law of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was a resident in Barrhall from last May until December 2022.
Brilliant staff and great care were given to her throughout her stay. Always kept up to date with any issues from all staff and home manager at all times.

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Review from Sally M (Cousin of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A family member was a resident in Barrhall residential home for over 3 and a half years until he passed away in September. From his first days in Barrhall, his life was transformed from a lonely existence to becoming a much cared for member of the Barrhall 'family'. His physical care was second to none
and, despite the lockdown, all efforts were made in terms of distraction, entertainment and encouragement. Shortly before he passed away he was keen that his gratitude should be passed to all staff in Barrhall.

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Review from Anthony M (Brother of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 86-year-old sister has been a resident since March 2022 and has improved immensely due to the professional care from all staff under the management. My wife's uncle resided in Barrhall until the wonderful age of 93 years old and had wonderful care there. So this is why I wanted my lovely 86-year-old
old sister to be looked after in such a loving and caring home as Barrhall.

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Current Review Score: 10.0 (9.950)

Overview of Review Score

The Review Score of 10 (9.950) out of 10 for Barrhall Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Barrhall Home is calculated as follows: ( (171 Excellents x 5) + (9 Goods x 4) ) ÷ 180 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrhall Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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Bed Vacancies

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Awards / Recognitions (4)

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Frequently Asked Questions about Barrhall Home

What types of Care is Barrhall Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barrhall Home provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Barrhall Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Barrhall Home?

Own Furniture if required, Close to Local shops, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barrhall Home to the centre of Newtownards?

18.1 mile(s) as the crow flies, distance by road may be significantly further.