Mountview Retreat

19 Rocktown Lane, Knockloughrim, Magherafelt BT45 8QF
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1 Review
  • Mountview Retreat, Magherafelt
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Care Provided by Mountview Retreat

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 9 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Other Care Provided
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Rafferty (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (9)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Number of floors: 1

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Mountview Retreat Reviews (1)

Over all time Mountview Retreat has 1 review.

Overall Experience

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Date Published

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Review from Hazel R (Sister of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support provided by the staff team and manager at Mountview has been second to none. My sister came to the home having lived with my mother all her life, staff there supported her through the death of my mother with empathy and understanding. My sister has some health issues which the staff
and management not only support her with, but they have also sought advice on how to enhance their own knowledge and understanding of. This has been especially relevant with her diet in relation to diabetes. Staff keep my brother and me well informed of all health care appointments or medical issues such as changes in medication. Staff have always communicated with us as a family in a courteous and friendly manner and have never made us feel as though we are taking up their time. The manager within the home leads by example, she knows the clients well and ensures that they are offered choices and personally supports them with healthcare and beauty appointments. Definitely no complaint.

Reply from Emma Rafferty, Home Manager, inspired2care at Mountview Retreat

Thank you for such a kind review, Hazel. We really enjoy working and supporting the residents at Mountview Retreat. We are always available to support the resident and their families to ensure high-quality care.


Kind Regards
Emma Rafferty
Home Manager


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Frequently Asked Questions about Mountview Retreat

What types of Care is Mountview Retreat registered for?

Older Person Care, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mountview Retreat provide?

Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Mountview Retreat have?

There are 9 Single Rooms.

What are the Facilities & Services at Mountview Retreat?

Own Furniture if required, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mountview Retreat to the centre of Magherafelt?

3.7 mile(s) as the crow flies, distance by road may be significantly further.