Their patience and kindness ensure mum is happy in her environment and feels safe and secure
L K (Daughter of Resident)
he keeps telling me how nice and how happy he is living there. What more could you ask for?
Carole D (Daughter of Resident)
The staff are so friendly and helpful to any request.
Christine C (Daughter-in-law of Resident)
The home operate an open visiting policy at Beaumont Villa, where residents and loved ones may visit at convenient times.
Beaumont Villa has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years. Over all time Beaumont Villa has 17 reviews.
Review from J L (Daughter of Resident) published on 12 March 2024
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Reply from Home Manager at Beaumont Villa
Nothing is more important to us than providing the highest quality care and support to our residents and we always want to learn from the experiences of the people in our care as well as their loved ones. We have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
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Review from Carole D (Daughter of Resident) published on 24 March 2023
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Reply from Home Manager, Home Manager at Beaumont Villa
Thank you for your lovely comments, Carole. The care and services we deliver as a team to our residents and families is extremely important to us and we are really pleased your father has settled in and is happy here. Your feedback will be shared with the team.
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Review from Anita S (Daughter of Resident) published on 16 February 2023
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Reply from Home Manager, Home Manager at Beaumont Villa
Thank you Anita for your kind words and recognition of the team at Beaumont Villa. Your dad is a joy to care for and we are really pleased he enjoys the variety of events and activities on offer at the home. Your comments will be passed on to the team.
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Review from L K (Daughter of Resident) published on 24 August 2022
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Reply from Home Manager, Home Manager at Beaumont Villa
Thank you for your kind words and recognition of the team at Beaumont Villa, it is lovely to read your mum is happy at the home and feels safe. The care and services we deliver as a team to our residents and families is extremely important to us and we will share your feedback with the whole team.
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Review from Christine C (Daughter-in-law of Resident) published on 6 June 2022
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Reply from Home Manager, Home Manager at Beaumont Villa
Thank you for your kind words, Christine. We strive to provide quality care for your father-in-law and all our residents, so we are pleased you are happy with his care. Your review will be passed on to the team, who will be delighted to hear your feedback. Thank you again.
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Review from E L (Mother of Resident) published on 9 December 2020
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Review from B C (Husband of Resident) published on 9 December 2020
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Review from Melanie M (Daughter of Resident) published on 5 November 2020
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Review from Kim B (Daughter of Resident) published on 30 October 2020
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Review from Christine (Daughter of Resident) published on 29 January 2018
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Review from Chris L (Daughter of Resident) published on 29 June 2017
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Review from Marlene T (Daughter of Resident) published on 26 June 2017
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Review from Sally E (Daughter of Resident) published on 6 June 2017
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Review from Alan D (Son-in-law of Resident) published on 17 March 2017
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Review from Lynn B (Daughter of Resident) published on 26 January 2017
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Review from Allyson P (Daughter of Resident) published on 17 January 2017
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Review from Aileen S (Daughter of Resident) published on 8 December 2015
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The Review Score of 8.0 (8.000) out of 10 for Beaumont Villa is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.458 for Beaumont Villa is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 24 Ratings = 4.458
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.542 Points relating to the number of positive Reviews for Beaumont Villa is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 2 Positive Reviews ÷ 4.8 = 0.417
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Home Manager
Joined: 2023
Ronan is our Home Manager at Beaumont Villa, here’s a little bit more about himself and the home in his own words:
“I have 40 years of experience in a variety of fields, from paediatrics at Great Ormond Street Hospital to overseas work in Palestine, South Africa, and Thailand. For 20 years of experience, I have worked in care home facilities with an emphasis on promoting excellence and adopting a more personalised and holistic approach.
I work in my residents’ home; they have chosen to live here and it is a privilege for me to be a part of their life and contribute to their overall wellbeing. I hope I make a positive change that the residents can relate to, even the smallest gesture is important. Seeing our residents and my team laughing and smiling brings me a lot of joy!
I believe in a kind and calm approach, as it is essential to imbuing a sense of tranquillity. It resonates with all who live and visit Beaumont Villa and L’Hermitage, and this translates to improved relationships with all who visit the community.”