Les Houmets Care Home

Gorey Village Main Road, Grouville, Jersey JE3 9EP
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8.0 3 Reviews
  • Les Houmets Care Home, Jersey
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Care Provided by Les Houmets Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Lucie Filipponi and Philip Amy
  • Person in charge
  • Monica Le Mière (Home Manager)
  • Admission Criteria
    • Private arrangement and also by referral
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Les Houmets Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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Les Houmets Care Home Reviews (3)

8.0

Les Houmets Care Home has a Review Score of 8.0 (8.005) out of 10, based on 1 reviews in the last 2 years. Over all time Les Houmets Care Home has 3 reviews.

Overall Experience

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Date Published

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Review from Shona R (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never wanted my dad to go into a home as I felt I was letting him down, and I wanted to be able to look after him, but he was very isolated and alone after my mum passed away. Health reasons forced us to look for alternative help to keep my dad safe but also to have a life after losing Mum - then
we found these wonderful people who are team Les Houmets. They treat my dad so well and give him more independence than I ever could, but not only do they look after Dad, but everyone is there for us as a family - no words could ever express the love and gratitude that we all feel for everyone at Les Houmets.

Reply from Pip Monks, Business Support Manager at Les Houmets Care Home

Thank you so much, Shona, for taking the time to leave your lovely review. Our wonderful team ensures that each of our residents is cared for with love and respect whilst maintaining their independence. We are truly grateful for each and every one of our lovely residents; we're so happy that your dad and family feel so welcome as part of our Les Hoûmets family and community!


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Review from Margaret P (Resident) assisted by family/friend published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel at home and in my own home. I am treated with kindness and respect. The chefs go out of their way to cater for all our tastes. The cleaners are wonderful and work so hard. Our washing gets done to perfection. The managers and carers are outstanding. I love my garden room. The way my family and
guests are welcomed is humbling. Thank you.

Reply from Lucie Amy, Director at Les Houmets Care Home

Thank you, Margaret, for taking the time to provide us with valuable feedback which is greatly received. Our staff are truly exemplary here at Les Hoûmets and always strive to go the extra mile. Our home is truly YOUR HOME and to know you feel at home here is wonderful. Thank you.


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Review from Caroline D (Daughter of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and I chose for her to receive essential 24-hour respite in November 2017 following an emergency medical admission into hospital during mid-October. Following the two week respite period my mother had so well cared for that she made the decision to ask the manager if she could move in permanently.
Happily, the manager was able to oblige and my mother was able to remain in the beautiful garden room where she had received respite. All the management team, carers, chefs and domestic staff are fantastic too thank you.

Reply from Lucie Amy, Director at Les Houmets Care Home

Thank you very much for your review which is most appreciated. Everyone works so hard at Les Hoûmets to ensure our residents receive the very best and highest standards of care and attention at all times from our professional staff who take great pride in their work.


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Current Review Score: 8.0 (8.005)

Overview of Review Score

The Review Score of 8.0 (8.005) out of 10 for Les Houmets Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Les Houmets Care Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.172 Points relating to the number of positive Reviews for Les Houmets Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

* States of Jersey Health and Social Services Department is responsible for the registration and inspection of social care services in Jersey.

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Les Houmets Care Home

What types of Care is Les Houmets Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Les Houmets Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Les Houmets Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Les Houmets Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Les Houmets Care Home to the centre of Jersey?

4.7 mile(s) as the crow flies, distance by road may be significantly further.