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Antonine House Care Home has a Review Score of 9.8 (9.822) out of 10, based on 21 reviews in the last 2 years. Over all time Antonine House Care Home has 38 reviews.
Review from A C (Daughter of Resident) published on 6 July 2023
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Reply from Amanda King, Area Manager - Central West at Antonine House Care Home
Thank you very much for your support, I will address the issue regarding the menu.
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Review from S T (Daughter of Resident) published on 21 September 2022
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Reply from Amanda King, Care Home Manager at Antonine House Care Home
Thank you for your review. It was a pleasure to care for your Father. We aim to achieve high standards within Antonine House, ongoing training for all staff ensures that everyone has an awareness of these standards. This is a continuous process. We are currently having the IT review the WiFi connections. Kind regards.
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Review from John D (Friend of Resident) published on 14 June 2022
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Reply from Amanda King, Care Home Manager at Antonine House Care Home
We appreciate your positive feedback. Thank you.
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Review from M M (Daughter of Resident) published on 2 June 2021
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Reply from Antonine House, Manager at Antonine House Care Home
Thank you for your kind words. We take great pleasure in ensuring our residents are well looked after within Antonine House.
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Review from Kirsty B (Daughter of Resident) published on 17 March 2021
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Reply from Antonine House, Manager at Antonine House Care Home
Thank you for your kind words and we all appreciate your review.
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Review from Robin D (Son of Resident) published on 17 March 2021
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Reply from Antonine House, Manager at Antonine House Care Home
All at Antonine appreciate your positive review. We will endeavour to maintain the high standards within Antonine House.
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Review from Jane I (Daughter of Resident) published on 26 June 2019
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Reply from Antonine House, Manager at Antonine House Care Home
Thank you so much for your lovely words, it was a pleasure to care for mum I will pass this on to the team.
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Review from Patti M (Daughter of Resident) published on 20 June 2019
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Review from Lynn S (Daughter of Resident) published on 4 June 2019
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Reply from June McIntosh, Deputy Manager at Antonine House Care Home
Thank you for your kind comments this is very much appreciated. It is nice to be recognised for the work that we do.
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Review from A D (Friend of Resident) published on 27 May 2019
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Review from R M (Husband of Resident) published on 8 October 2018
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Review from John C (Son of Resident) published on 21 September 2018
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Reply from Antonine House, Manager at Antonine House Care Home
Thank you so much for this very positive review I will let the staff who care for your mum know how kind you have been with your review of them and the home this is much appreciated.
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Review from David G (Son of Resident) published on 21 September 2018
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Reply from Antonine House, Manager at Antonine House Care Home
I am so thankful for this positive review it is so nice for the team when they are recognised for their hard work, they genuinely care for the residents they look after and their families. I will pass the positive review onto the staff.
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Review from J A M (Husband of Resident) published on 3 April 2018
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Reply from June McIntosh, Deputy Manager at Antonine House Care Home
It is our pleasure at Antonine House to look after your loved ones. Thank you for your kind words to all at Antonine House.
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Review from Judith H (Daughter of Resident) published on 19 March 2018
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Reply from June McIntosh, Deputy Manager at Antonine House Care Home
Thank so much for your kind words Judith they are greatly appreciated.
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Review from Fiona M (Daughter of Resident) published on 16 March 2018
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Reply from Alana Dougan, Team Leader at Antonine House Care Home
Hi Fiona,
Thank you so much for your kind words, these are very much appreciated.
Team Antonine.
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Review from Alex (Daughter of Resident) published on 16 March 2018
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Reply from Alana Dougan, Team Leader at Antonine House Care Home
Hi Alex,
Thank you so much for your kind words, these are very much appreciated.
Team Antonine.
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Review from R D (Son of Resident) published on 28 September 2017
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However, at the residents and
In general, I find the standard of care to be excellent and I would recommend Antonine House as an excellent care home where the residents are well cared for.
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The Review Score of 9.8 (9.822) out of 10 for Antonine House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Antonine House Care Home is calculated as follows: ( (205 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 247 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Antonine House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Nov 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 03 Mar 2025
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Job Title: Manager
We have an exceptionally strong team, and we constantly strive to provide high-quality, personalised care in Bearsden for all the people who live with us. As an area manager, it's important that our wonderful residents are happy and that their loved ones know that they are in safe hands and receiving the highest quality care.
From my experience with Meallmore, I can see that it truly values its employees and invests heavily in career progression; I’m thrilled to be working with them.
Job Title: Deputy Manager
Joined: 2013
Paula has been employed here at Antonine House for 10 years working her way up from nurse to deputy manager.
Paula enjoys interacting with the service users and their families.
Paula says "We as a team enjoy getting to know each resident and tailoring each individual person's care to suit their individual needs"
Paula
Job Title: Administrator
Joined: 2014
Gill has been employed at Antonine House for 9 years.
She describes her role as varied and not solely office-based, Gill loves interacting with our service users and extended families.
Gill says "Antonine House promotes a home-from-home philosophy and I am confident we provide this to all our service users"
Gill
Job Title: Hotel Services Supervisor
Joined: 2013
Sarah has been employed at Antonine House for 10 years, sarah started her career as a Senior Carer a post she thoroughly enjoyed.
Sarah really enjoys her post as Hotel Services Supervisor and ensuring that Antonine House is maintained to a high standard.
Sarah enjoys receiving feedback from residents and their families so we can improve what we are doing.
Sarah says "Antonine House is a great place to work, everyone is friendly and we all work as a team"
Sarah
Job Title: Head Chef
Joined: 2014
Mark has been employed at Antonine House for 9 years, he has been a chef for 35 years and has worked in establishments in France, London and Scotland.
Mark likes that all the food is cooked fresh from raw ingredients which enables individualised good quality food to be served to our residents.
Mary says "Antonine House has an informal, friendly and family atmosphere"
Mark