For more details please contact donna@danesbrook.com
Ty Hafod Care Home is thrilled to welcome visitors. Visitors are encouraged to visit their loved ones at their convenience; dedicated team members are always available to greet them with a warm welcome.
Ty Hafod Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.
Ty Hafod Care Home has a Review Score of 9.0 (9.012) out of 10, based on 4 reviews in the last 2 years. Over all time Ty Hafod Care Home has 28 reviews.
Review from P S (Friend of Resident) published on 27 February 2020
Submitted via Postal Card •
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Reply from Olivia Shields, Marketing Assistant at Ty Hafod Care Home
Thank you, PS, for letting us know how we are doing at Ty Hafod Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review from A C (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Marketing at Ty Hafod Care Home
Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with your mother at Ty Hafod Care Home was so positive, and are glad to hear how much she has improved. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Pamela L (Wife of Resident) published on 23 March 2018
Submitted via Postal Card •
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Reply from Ronnie Cavanagh, Digital Marketing Executive at Ty Hafod Care Home
Thank you, Pamela, for your comments about your recent experience at Ty Hafod Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Ken J (Son of Resident) published on 13 December 2017
Submitted via Website •
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We knew that her life was
Our 92-year-old Dad was welcomed whenever he went to visit Mum and often they ate lunch together on Sundays. They celebrated their 68th wedding anniversary there and the chef made a beautiful celebration cake which was shared with all the residents.
We have no hesitation in recommending the home and the caring staff - you will not find better!
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ty Hafod Care Home
Thank you, Ken, for your kind comments about your recent experience at Ty Hafod Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to give us feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and their families, and it is very rewarding to have their efforts recognised. Thank you once again.
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Review from Linda D (Daughter of Resident) published on 16 August 2016
Submitted via Website •
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My Mum spent 3 happy years here in this welcoming and very
I would recommend Ty Hafod to anyone looking for a safe and friendly home; the outstanding care is reinforced by excellent food and a very high level of cleanliness.
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Review from Barbara J (Niece of Resident) published on 4 July 2016
Submitted via Postal Card •
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Review from John S (Resident) published on 4 May 2016
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Review from Louise (Daughter of Resident) published on 30 March 2016
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The Review Score of 9.0 (9.012) out of 10 for Ty Hafod Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Ty Hafod Care Home is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.116 Points relating to the number of positive Reviews for Ty Hafod Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 4 Positive Reviews ÷ 5.4 = 0.741
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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