Rush Hall Care Home

51 Broighter Road, Limavady BT49 9DY
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13 Reviews
  • Rush Hall Care Home, Limavady
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Care Provided by Rush Hall Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carol Craig (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Rush Hall Care Home Reviews (13)

Over all time Rush Hall Care Home has 13 reviews.

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Review from Anna M (Sister of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They looked after my brother with great kindness and did a lot for him. All the staff treated him like one of their own family and could not do enough for him. They looked after us by keeping us informed daily of his condition. When he was nearing his end they were so compassionate and looked after
us with kindness. It made us so relieved knowing he was being well cared for and had no concerns.

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Review from Lauren D (Niece of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Massive shoutout to all the staff at Rush Hall Care home. They are so intensive and kind to their patients. And provide a lot of comfort for them. I’m really happy with how well treated my uncle is.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, Lauren, for your comments about your recent experience at Rush Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Ivan G (Husband of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past 18-months, my wife has been a resident at Rush Hall Care Home suffering from vascular dementia. She is very well looked after, and I am very happy with the care she receives. The carers go out of their way to see that she and all the other residents are well looked after, over and beyond
their duties. The management and staff, nurses, administrations unit are very accommodating to relatives. Thank you to everyone who works there; hope it won't be too long until we can get inside again to hug our loved ones.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, Ivan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Rush Hall Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Helen W (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Rush Hall for the last 3 years. He came in with early stages of dementia, mum could no longer have him stay at home as he was a bit of a handful. The care the nurses and carers have given has been phenomenal it was as if each patient in their care was a family member. Nothing is
ever too much trouble, even with this awful situation, we have found ourselves in over the past two years. The manager and staff in the office are equally as caring towards the families visiting. When we could visit normally, we were always offered tea and coffee and the cook makes amazing cakes and shortbreads. I this was a hotel you would definitely be giving it a five-star award. My dad is in the Hunter Suite, the nurses have such loving bond with all the residents. All the staff are just great, I don’t know all their names but the two carers we have annoyed many a visit, everyone just makes you feel very welcome.

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Review from Tracy B (Daughter-in-law of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have gone well beyond their duty of care to ensure my mother-in-law is well looked after and comfortable, especially during these uncertain times as I’m unable to visit as often as I would like. They keep me updated on her progress and care, and I can’t thank them enough for their ongoing
dedication to her and the rest of the residents.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, Tracy, for your comments about your recent experience at Rush Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Gary M (Grandson of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision for the family to place my grandfather in a care home, but we need not have worried. The staff at Rush Hall have been fantastic, in seeing not only my grandfather's needs but the family's. They keep us well informed at all times and answer any questions we may have. It is
good to see a smile on his face, and he seems to have some new friends, which we are all delighted to see. Thanks to the staff at Rush Hall for their hard work, and particularly for their attention to detail when it comes to looking after someone so important to us.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, Gary, for letting us know how we are doing at Rush Hall Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from M M (Daughter of Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care to my father from carers and nursing staff was exemplary. The only fault is that every time GP was asked to be seen, GP was out of hours, or team to keep you at home, transferred my father to casualty. Blue light ambulance to casualty for someone who had a DNR. GPs out of hours do not listen to
family.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, we appreciate your positive feedback about our home and the kind comments about our team. We have acknowledged the concerns you have, if you would like to discuss any concerns directly, please reach out to us at the home. Take care, we look forward to seeing you again soon.


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Review from T A (Daughter of Resident) published on 23 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter having to make the decision to place my father in Rush Hall was one of the hardest things. But in my heart, I knew it was the safest place for Dad to be. From arriving at Rush Hall, we were welcomed by the staff and made very welcome; Dad felt important and immediately at ease.
Dad settled
into life at Rush Hall very quickly, and I was amazed at how quick each member of staff picked up on Dad's personality.
Dad enjoyed life in Rush Hall for several months before we received the devastating news that Dad was on palliative care pathway.
The staff were outstanding; ensuring Dad received the best possible care. I cannot express enough how kind, caring and compassionate all the staff were towards not only Dad but us as a family.
As a family, we were really well supported and regularly updated at this unknown time, due to visiting restrictions.
Staff had great understanding and empathy at a very difficult time.
Thanks Rush Hall for all your care, help and support at a heartbreaking time.

Reply from Olivia Shields, Marketing Assistant at Rush Hall Care Home

Thank you, T A, for your feedback and for taking the time to share your experience at Rush Hall Care Home. We are so sorry to hear about your Dad but pleased you feel he has received the care and compassion that he and your family deserves. We hope that his time at the home has seen some friendships flourish, especially with the care team. Thank you again, we really appreciate your feedback and the kind comments about our wonderful team. If there is anything more we can do, please do not hesitate to reach out. Take care T A, we hope to see you again soon.


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Review from June C (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is cared for very well at all times, but particularly over the last few weeks when she has been unwell with a bad cold. The staff have been very kind and attentive and have kept me well informed.

Reply from Ronnie Cavanagh, Marketing at Rush Hall Care Home

Thank you, June, for your comments about your recent experience at Rush Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Annette W (Granddaughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rush Hall staff are always very welcoming and friendly. They have an excellent policy of informing relatives of any concerns or issues immediately. The staff are very caring to the residents and understand their needs in my experience.
The buildings and facilities are great - the wings are small enough
to feel homely - especially the living room, bedrooms and dining room.
My gran thinks the food is great - varied and well cooked. She always looks clean, smart, well dressed and content.

Reply from Ronnie Cavanagh, Marketing at Rush Hall Care Home

Thank you, Annette, for your comments about your recent experience at Rush Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Joy H (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate to recommend Rushall Care Home to anyone who is looking for a safe, well managed, friendly and welcoming home for their loved one. I feel assured that my mother receives a high standard of care from a highly dedicated and professional team of staff.

Reply from Ronnie Cavanagh, Marketing at Rush Hall Care Home

Thank you, Joy, for your wonderful feedback and recommendation! We are happy to hear that your experience at Rush Hall Care Home has been so positive. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Jennifer M (Daughter of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Rushall Care Home for over three years. The staff have been excellent, helpful, caring and attentive to both my father and the families needs. My father is comfortable and well looked after and he has a good rapport with the staff.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Rush Hall Care Home

Thank you, Jennifer, for your comments about your recent experience at Rush Hall Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Peter K (Son of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was placed in Rush Hall by the local health trust after a partial hip replacement, pending a transfer to hospital for rehabilitation and physiotherapy due to pressure on bed space. The staff, both nursing, carers and auxiliary staff, have been courteous and kind but are clearly under pressure
with so many duties in a 12-hour shift.

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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Rush Hall Care Home

What types of Care is Rush Hall Care Home registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rush Hall Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Rush Hall Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Rush Hall Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rush Hall Care Home to the centre of Limavady?

1.5 mile(s) as the crow flies, distance by road may be significantly further.