Dalnaglar Care Home

Comrie Road, Crieff PH7 4BJ
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9.8 29 Reviews
  • Dalnaglar Care Home, Crieff
Dalnagar is a beautiful, classic 19th century home that has been lovingly and elegantly updated in order to provide residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home.

Nestled amongst beautiful gardens (which residents regularly help develop and maintain) and set to a backdrop of Perthshire's stunning countryside, Dalnagar is a relaxing and enjoyable place to live.

A great source of enjoyment for residents comes from organised activities, these help promote physical strength and mental well-being and residents are encouraged and supported to take part where possible.

Staff at Dalnager are fully trained to deliver person-centred care to all residents and all care needs, focusing on respect, dignity and comfort.

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Care Provided by Dalnaglar Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marta Domina (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Funding & Fees Guide for Dalnaglar Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,902
    • Self-Funded Nursing Dementia Care from £1,902
    • RESPITE Self-Funded Nursing Care from £1,902
    • RESPITE Self-Funded Nursing Dementia Care from £1,901

  • These rates include £360.60 personal and nursing care. If the local council provides this, the Funder will only pay from £1541.40
  • (these prices are only a guideline, please contact Dalnaglar Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Dalnaglar Care Home Reviews (29)

Total of 29, showing 21-29
9.8

Dalnaglar Care Home has a Review Score of 9.8 (9.829) out of 10, based on 14 reviews in the last 2 years. Over all time Dalnaglar Care Home has 29 reviews.

Overall Experience

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  • 9
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Date Published

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Review from V H (Daughter of Resident) published on 20 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care from the very first day she arrived at Dalnaglar has been consistently excellent. All staff do their very best to ensure resident's safety, happiness and health. The building is warm and fresh to be in. Staff listen to the relatives and are so quick to phone to tell you anything you
should know. I couldn't do what they do - thank you to all.

Reply from Melanie Brockway, Brand & Communications Executive at Dalnaglar Care Home

Thank you so much for taking the time to write this lovely review. This will be wonderful for our staff to hear - we'll be certain to pass on your comments. Excellence is what we strive for - to see that it's been there in your experience from the first day is just what we want to hear. Thanks once again.


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Review from Kevin C (Son of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in Balhousie Dalnaglar for a few years now, the staff have kept everyone safe and well during the current climate. He is quite happy in the home, the staff are very attentive and call me if he needs anything or if they need to tell me any concerns they may have about Dad.
I believe they
are doing the best that they can while keeping in line with the current restrictions.

Reply from Gillian Drummond, Brand and Communications Manager at Dalnaglar Care Home

Thanks for taking the time to review us. It's great to hear that your dad is enjoying his time there. We'll be sure to pass this on to the hardworking team at Dalnaglar.


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Review from Frances T (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Dalnaglar for nearly 3 years and during the last three months, especially, the staff have demonstrated a very caring attitude. There has been very good communication between the home and relatives with lots of pictures on the family and friend's Facebook page. There
are many varied activities each week and we can easily keep in touch via Skype. When phoning to arrange a Skype call it is effortlessly arranged and staff are on hand to support my mother, who finds communication difficult. It is so reassuring to see her and know that she is being well looked after.

Reply from Gillian Drummond, Brand and Communications Manager at Dalnaglar Care Home

Dear Frances, thank you so much for your kind words. We're glad you've been making use of the new ways of communicating with your mother, and will be sure to pass on your praise of our staff.


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Review from Hazel M (Niece of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family have been very impressed with the care and support our elderly Aunt has received throughout her time at Dalnaglar but particularly during the Coronavirus Pandemic. They have worked tirelessly to ensure that residents and staff are protected as far as humanly possible from contracting the
virus, and to ensure that families are kept informed and in touch with their relatives. They have also maintained a busy and engaging schedule for the residents and we are extremely grateful to them all for the proactive communication which has helped to lessen the impact of not being able to visit them.

Reply from Gillian Drummond, Brand and Communications Manager at Dalnaglar Care Home

Dear Hazel, many thanks for your kind review of Balhousie Dalnaglar. We're happy to hear that you feel so supported by our staff, particularly during this difficult time. Kind regards.


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Review from Margaret C (Wife of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very caring and professional to my husband, myself and daughter. Excellent care home. Well impressed, we will definitely put my husband in care again.

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Review from A K (Son of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care providers at Dalnaglar Care Home are very friendly, kind and dedicated to those in their care.
They have given care and support to my mother and are dedicated to her wellbeing through patient understanding and passionate concern for her needs.
Each carer has excellent rapport with the residents.

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Review from M C (Stepdaughter of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Courteous, considerate care. Bright, fresh and clean environment. Pleasant and helpful staff.
Privacy and wishes to remain in her room are respected.
We are welcomed when we visit.

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Review from Fiona (Daughter of Resident) published on 31 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so well cared for in Balhousie Dalnaglar Care Home, the staff are very respectful to mum and all mums visitors, The new management team have turned the home around and are very approachable. Very nice care home and staff and management are brilliant

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Review from Jim W (Son of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, the home is of a good standard. Rooms are well furnished and you can take your own if desired. It is now under a new manager who is trying to get more furnishings and to get more activities organised. Staff are polite and helpful.

Reply from Kirstene Feenan, Marketing Manager at Dalnaglar Care Home

Thank you for your review. We have recently employed an activities coordinator who started with us just two weeks ago. She comes with lots of energy and ideas of how to develop activities within the home. We feel this will really add to our service and help deliver person-centred care for all our residents.


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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Dalnaglar Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Dalnaglar Care Home is calculated as follows: ( (132 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 158 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dalnaglar Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 6 Dec 2023

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Marta

Marta Domina

Job Title: Home Manager

Joined: 2024

Marta has extensive experience with Dalnaglar. Marta Domina has grown within BCG over eight years, from Care Assistant, and then Senior, Team Leader and has been the Deputy Manager for a number of years before achieving the role of Home Manager.