(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.
Anytime
Own Car Park
Hastings Court has a Review Score of 10 (9.961) out of 10, based on 33 reviews in the last 2 years. Over all time Hastings Court has 158 reviews.
Review from Olivia H (Friend of Resident) published on 31 January 2025
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review - it's very much appreciated.
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Review from A H (Friend of Resident) published on 28 January 2025
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review, it's very much appreciated.
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Review from A H (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review. We're glad you enjoyed the party!
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Review from Luke H (Son of Resident) published on 28 October 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Senior General Manager at Hastings Court
Thank you for taking the time to leave this review it is very much appreciated.
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Review from A M (Respite Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
Reply from Siobhan Gurney, Client Relations Manager at Hastings Court
Thank you so much for your kind words. It is very much appreciated by us.
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Review from I W (Son of Resident) published on 22 August 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review. It's very much appreciated.
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Review from A C (Granddaughter of Resident) published on 26 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for this lovely review, it is very much appreciated by us all.
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Review from F H (Niece of Resident) published on 24 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for this lovely review - it's very much appreciated.
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Review from M T (Friend of Resident) published on 23 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave a review, it's very much appreciated.
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Review from S C (Son of Resident) published on 18 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review. Our team members certainly are valued for the wonderful care they provide to our residents.
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Review from Christine T (Friend of Resident) published on 12 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review and for recommending us - it's very much appreciated.
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Review from L B (Daughter of Resident) published on 8 April 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for leaving this review - it is very much appreciated.
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Review from Helena J (Daughter of Resident) published on 2 April 2024
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5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review - it's very much appreciated.
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Review from J C (Son of Resident) published on 8 February 2024
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5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for your kind words - they are very much appreciated by myself and the team.
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Review from Laurie B (Son-in-law of Resident) published on 29 January 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review - it's very much appreciated.
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Review from Kay B (Daughter of Resident) published on 29 January 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review - it's very much appreciated.
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Care / Support
Cleanliness
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Food & Drink
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Review from Shirley M (Daughter of Resident) published on 8 January 2024
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to write this review - it's very much appreciated.
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Review from Jane G (Sister of Resident) published on 18 December 2023
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for your kind words, very much appreciated.
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Treated with Dignity
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Review from Sylvia T (Friend of Resident) published on 24 November 2023
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for this lovely review - it is very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Review from R M (Resident) published on 21 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kaye Giles, Registered Manager at Hastings Court
Thank you for taking the time to leave this review, it's very much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.961) out of 10 for Hastings Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for Hastings Court is calculated as follows: ( (371 Excellents x 5) + (15 Goods x 4) ) ÷ 386 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hastings Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jun 2022
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Job Title: General Manager
Joined: 2015
My first job in the care sector started 30 years ago and despite exploring other career choices I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015 and I feel extremely proud to be a member of the management team in such a fabulous home.
I feel incredibly passionate about our residents receiving the best possible care during their time with us and all of our team members go above and beyond every day to ensure that this happens.
Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.
Job Title: Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland Care
Joined: 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.
I count myself as being so lucky to work in an environment where we are all one big family.
Job Title: Client Relations Manager
Joined: 2018
I joined Hastings Court in 2018 and have been in my post as Client Relations Manager since March having progressed from Business Administrator. I thoroughly enjoy my role in meeting new residents and their loved ones and arranging admissions into our beautiful home.
I assist in managing the home, in particular, our activities, housekeeping and kitchen departments to ensure our residents benefit from a holistic approach to social and mental care at Hastings Court.
I feel passionate and privileged to be able to help potential residents choose to live at Hastings Court and supporting residents and families through this next step in their journey.
Job Title: Training Manager
Joined: 2013
Hi, I’ve been in this post now for six months and I enjoy my job so much. All new employees are trained by me before they begin their roles at Hastings Court and I make sure that all existing staff are kept well up to date with all necessary training. I have worked here for 5 year, previously as a Night Manager, and have seen the home grow from strength to strength. I am so proud of being part of a team that promotes professionalism to give the best care for all our residents.
Job Title: Head Chef
Joined: 2022
HI I am Graham and i have been with Hastings Court for over 6 months. I am thoroughly enjoying my job working with the residents in the home running the kitchen and making delicious food every day.
