(These prices are only a guideline, please contact Hastings Court to find out the exact price for your requirements.) All of our fees are fully inclusive and based on Individual Care needs. To discuss further please contact us.
Anytime
Own Car Park
Hastings Court has a Review Score of 10 (9.961) out of 10, based on 33 reviews in the last 2 years. Over all time Hastings Court has 158 reviews.
Review from Kayleigh C (Granddaughter of Resident) published on 17 August 2017
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Overall Experience
5.0 out of 5
Reply from Georgina Gamble, Registered Manager at Hastings Court
Thank you for your lovely review, your Grandmother and Grandfather are greatly missed
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Review from Fiona J (Niece of Resident) published on 10 July 2017
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5.0 out of 5
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Review from M A (Resident) published on 16 May 2017
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5.0 out of 5
Reply from Georgina Gamble, General Manager at Hastings Court
Thank you, it is nice to hear that you are happy with us and it is a pleasure to have you here.
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Review from I S (Resident) assisted by family/friend published on 10 March 2017
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4.0 out of 5
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Review from D L (Friend of Resident) published on 7 February 2017
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4.0 out of 5
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Review from M O (Son-in-law of Resident) published on 3 February 2017
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4.0 out of 5
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Review from Patricia C (Resident) assisted by family/friend published on 26 January 2017
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5.0 out of 5
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Review from Peter S (Friend of Resident) published on 26 January 2017
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5.0 out of 5
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Review from Julia M (Daughter of Resident) published on 13 January 2017
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5.0 out of 5
Friends and family are encouraged to join in and always made welcome. The personal care both my parents receive is of a very high standard but the staff always consider their needs, maintain their dignity at all times and simply cannot do enough for them. The staff often work beyond their paid hours, tell me about particular issues my parents have raised and generally ‘go the extra mile’ time and time again.
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Review from Karine W (Daughter of Resident) published on 1 November 2016
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5.0 out of 5
The care and attention that she received throughout her time at this remarkable care home, until the very end, is nothing other than exemplary. It sets the bar extremely high in terms of quality
I feel so lucky to have found Hastings Court having suffered considerable upset and stress in viewing no less than 31 establishments across Sussex, Kent and London. Many did not fill me with confidence in the staff (or staffing structure), their knowledge, experience, level of expertise, or - crucially - demonstrated any degree of genuine caring commitment towards their residents.
It is this that sets Hastings Court apart from so many others.
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Review from Frederick D (Resident) published on 8 August 2016
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5.0 out of 5
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Review from Keith T (Son of Resident) published on 15 April 2016
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5.0 out of 5
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Review from David H (Friend of Resident) published on 22 March 2016
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5.0 out of 5
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Review from B M (Friend of Resident) published on 28 January 2016
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4.0 out of 5
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Review from M A (Wife of Resident) published on 28 January 2016
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5.0 out of 5
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Review from Patricia M (Friend of Resident) published on 10 November 2015
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5.0 out of 5
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Review from Tracy P (Friend of Resident) published on 17 September 2015
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5.0 out of 5
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Review from Ann A (Friend of Resident) published on 28 July 2015
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5.0 out of 5
At Hastings Court both the relatives and residents are taken through each step with the utmost care and
The atmosphere is welcoming, caring and fun! Hastings court is a breath of fresh air, where new memories are made and old ones are treasured, where all members of staff work as a team to provide excellent care.
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The Review Score of 10 (9.961) out of 10 for Hastings Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.961 for Hastings Court is calculated as follows: ( (371 Excellents x 5) + (15 Goods x 4) ) ÷ 386 Ratings = 4.961
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hastings Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jun 2022
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Job Title: General Manager
Joined: 2015
My first job in the care sector started 30 years ago and despite exploring other career choices I have always returned to doing what I love the most. I have been part of the Hastings Court family since 2015 and I feel extremely proud to be a member of the management team in such a fabulous home.
I feel incredibly passionate about our residents receiving the best possible care during their time with us and all of our team members go above and beyond every day to ensure that this happens.
Seeing our residents doing the things that they love is such a treat for us all, from days out fishing, trips to the theatre or just a walk around the Old Town browsing through the antique shops, it’s sometimes the little things that count the most.
Job Title: Maintenance Manager for Hastings Court and Senior Maintencance Manager for Oakland Care
Joined: 2014
My job is so varied and that's what I love about it! I support not only the home in general with all aspects of home care, plumbing, décor etc but help residents and their families to personalise their rooms.
Lately, I have been very involved with the commissioning of a new Oakland care home, whilst my very capable assistant, George, looks after Hastings Court.
I count myself as being so lucky to work in an environment where we are all one big family.
Job Title: Client Relations Manager
Joined: 2018
I joined Hastings Court in 2018 and have been in my post as Client Relations Manager since March having progressed from Business Administrator. I thoroughly enjoy my role in meeting new residents and their loved ones and arranging admissions into our beautiful home.
I assist in managing the home, in particular, our activities, housekeeping and kitchen departments to ensure our residents benefit from a holistic approach to social and mental care at Hastings Court.
I feel passionate and privileged to be able to help potential residents choose to live at Hastings Court and supporting residents and families through this next step in their journey.
Job Title: Training Manager
Joined: 2013
Hi, I’ve been in this post now for six months and I enjoy my job so much. All new employees are trained by me before they begin their roles at Hastings Court and I make sure that all existing staff are kept well up to date with all necessary training. I have worked here for 5 year, previously as a Night Manager, and have seen the home grow from strength to strength. I am so proud of being part of a team that promotes professionalism to give the best care for all our residents.
Job Title: Head Chef
Joined: 2022
HI I am Graham and i have been with Hastings Court for over 6 months. I am thoroughly enjoying my job working with the residents in the home running the kitchen and making delicious food every day.
