Rutherglen Care Home

10 Rodger Drive, Rutherglen, Glasgow G73 3QZ
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9.1 80 Reviews
  • Rutherglen Care Home, Glasgow
Welcome to Rutherglen Care Home which has five individual Houses, each offering a warm and homely environment for residents. Care is offered to those with dementia, as well as residents requiring help with with nursing and respite needs.

This purpose-built care facility is situated in the Glasgow suburb of Rutherglen, next to Overtoun Park and a short walk away form the town centre. The home offers a high standard of accommodation and facilities to support a positive social atmosphere, with bright sun rooms, extensive landscaped gardens and bedrooms that can be personalised to individual taste.

Nurses are on duty in each House 24 hours a day, and are supported by an extensively trained Care Team who ensure that residents' personal care needs are met.

In terms of overall wellbeing, there is an extensive Activities Programme with Reminiscence Classes, Craft and Gardening Clubs and a variety of other activities tailored to residents individual interests and abilities. Strong community links are a priority, with local nursery schools and community groups visiting on a regular basis.

The Chef and his team use only fresh ingredients to make sure that each meal is packed with nutrients and is high in calorific value. Additional staff includes a large Housekeeping and Laundry team and a long established Maintenance and Gardening Department.

A warm invitation is issued for you to visit at your convenience.

Care Provided by Rutherglen Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 225 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Iain Ballantyne (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (225)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Rutherglen Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,450
  • Respite Offer - 14 days for the price of 10


  • (these prices are only a guideline, please contact Rutherglen Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Extensive Car Parking available


Total of 80, showing 1-20
9.1

Rutherglen Care Home has a Review Score of 9.1 (9.119) out of 10, based on 18 reviews in the last 2 years. Over all time Rutherglen Care Home has 80 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The staff are all amazing.
Care quality is excellent.
More than happy with the food, entertainment, and activities.
Staff on daily works fantastic.
Overall very, very happy with all the care.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your wonderful review. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has only been in since February and I have been very happy with the care and support she has been getting.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and for sharing your positive experience at Rutherglen Care Home. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident since 2021. She is quite settled but feel that she could be given more choices and included in more activities. Most staff are excellent when dealing with her.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and feedback and for your compliments about the staff. This feedback is very important to us as we strive to maintain very high standards throughout. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The facility is clean, staff very friendly and attentive for both residents and their family.
Rooms are basic, but adequate.
A very relaxed but professional approach to seniors' care.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and for your high ratings it is much appreciated by the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Such a great place with outstanding dedicated staff.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your kind words and high ratings. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff within the care home provided excellent care and attention towards my mum. The facilities were very good, as were the food and the activities. I cannot fault anything about the care home as it was always clean and tidy. The staff do a very difficult job in a pleasant manner.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review. We are delighted that you are so happy with the care provided for your mum, and we will pass on your kind comments to the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

As always, I find the care my mother receives at Woodside House, Rutherglen to be exemplary. I visit regularly and have only good things to say about the staff and how caring they are towards the many residents. They work very hard indeed, but always have time to communicate with the residents, giving
them care, love and dignity. There may be fancier buildings for those who need 24-hour care, but I doubt anywhere else has such wonderful staff.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you so much for your review and for the lovely comments about our staff team. It is very pleasing to hear that you are so happy with the care provided for your mother at Rutherglen Care Home. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Very approachable and supportive staff team, management very thorough and beneficial to my gran.
Go out of their way to advise of anything my gran requires.
Always a homely atmosphere and my gran seems to have settled extremely well.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Great to hear that your gran has settled so well at Rutherglen Care Home. Thank you for your kind words about the staff team and homely atmosphere. We send our very best wishes to you and the family.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff team. Excellent management guidance and supportive, helpful. This I have found to be of extreme comfort due to the circumstances my mother has encountered the past few months.
I feel more relaxed and comfortable knowing that my mother is receiving excellent care and support.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review. We are pleased to be able to help make you and the family feel reassured and comfortable during your mother's stay with us. We will pass on your kind comments to the team. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

My mother hasn't been in very long but has settled in very well thanks to the management and friendly staff. Nothing is a bother for them. Food is good, facilities and entertainment good. She has a comfortable room and the family have peace of mind with the safety and security in place.

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Overall Experience  Overall Experience 5.0 out of 5

Staff and manager are lovely and very approachable, rooms are always kept very clean, any issues are always dealt with quickly and professionally. I would have no issues recommending Rutherglen to people.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and recommendation.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last few years of her life in the care of Rutherglen Care Home. During the pandemic, the staff were very professional and showed great empathy towards my father and myself, with regular updates and phone calls. Towards the last few months of my mum's life, the staff were excellent.
The senior staff, especially, showed great care and understanding. They made the last few days very peaceful and respectful, and provided all the care that my mother and I needed. I will always be thankful for this.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and we send our very best wishes to you, your father and the whole family. It was an honour for the team at Rutherglen to care for your dear mother. Reassuring to know that we were able to help during a difficult time.


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Overall Experience  Overall Experience 5.0 out of 5

Clean and pleasant facility. Friendly and attentive staff.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you so much for your review and high rating for Rutherglen Care Home. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came into the nursing home in July 2023 after having a stroke in February 2023. Our expertise from the start was excellent and the family are pleased with the care, compassion and help that Mum (and us) receive from all the staff. It was a very difficult decision based on placing Mum in a nursing
home but the whole family agreed it was for the best. Overall to date, we cannot thank everyone in the nursing home enough for making this transition in Mum's life, home and care so easy. We cannot believe how well she is doing after what the doctors in the hospital said about life expectancy.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Thank you very much for your review and high praise. It is a privilege to care for your dear mum at Rutherglen Care Home and we are delighted that she has settled so well and feels at home. We will pass on your kind comments to the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy to know that my brother is getting looked after, in a proper manner and by all staff; especially the higher up staff, as I know I can speak to them anytime if I have any questions I need answered.

Reply from Nitya Kanoria, Digital Marketing Manager at Rutherglen Care Home

Thank you for your 5-star review. We are happy to know that you are satisfied with the care that your brother has been receiving and that there is an open stream of communication. Your feedback means a lot to us, and we will continue to ensure the well-being of your brother. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident of Rutherglen Care Home since 2020. He was admitted during Covid, a difficult time for everyone, but the staff were brilliant. The staff are friendly, helpful and take amazing care of my dad, he is always so happy. The care home is so clean and tidy. All the staff do an amazing
job. The food looks awesome too.

Reply from Nitya Kanoria, Digital Marketing Manager at Rutherglen Care Home

Thank you for the great review. We appreciate your kind words about our staff and their excellent care for your dad. We're glad to hear he is happy and well taken care of. Your feedback means a lot to us and we're grateful for your support. Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very good in what can be a difficult group of adults to manage. My dad is shown dignity and respect and any request is dealt with quickly.

Reply from Nitya Kanoria, Digital Marketing Manager at Rutherglen Care Home

Thank you for your review and five star rating of our care home. At Advinia, we value compassionate care and we are glad to know that the staff are doing their best to uphold our commitment to you. Kind Regards.


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Overall Experience  Overall Experience 3.0 out of 5

My mother had been in the dementia section of Rutherglen Care Home - 10 Woodside Unit for years. Staff fine, but my mother's two gold rings went missing off her fingers a year before she died - one gold sovereign ring - one gold snake ring. Also, an antique lamp in her room disappeared which is sad.
Please take your family's valuables off them before considering a placement here other than that your family will be safe and looked after. Anyone thinking of putting family members here it's a good place - most staff are nice some people aren't when you ask them to do something for you - it's like they can't be bothered - exceptional Nigerian staff do anything for you thank you guys. You get that in most workplaces anyway.

Reply from Paul Lawson, National Sales Manager at Rutherglen Care Home

Hello Stewart and thank you very much for your review and feedback. Sorry to hear about your mother's rings going missing and as a matter of course we always now recommend to families upon admission to keep precious jewellery locked up somewhere safe and rather just use costume jewellery instead. Whilst caring for residents living with dementia we always try our best to keep their belongings safe and secure but there may be occasions where residents themselves remove their jewellery and tuck it away somewhere or offer items to friends, who may also be residents to wear and they get lost that way. Please do get in touch with us via our main reception with a description or pictures of the items and we will conduct a further search of Woodside House in the hope of retrieving them. Thank you for your comments about the staff and we now have more permanent colleagues rather than using agency which has resulted in positive improvements. Best wishes to you and the family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother had been in the dementia section of Rutherglen Care Home for more than 3 years before her death aged 101.
From the start, she was very content there and was very well looked after by the staff. I was very happy with the communication and helpful response from the team as we now live 200+
miles away and visits were at intervals over the years and particularly hard during Covid.
We were able however to telephone regularly and speak to the staff on duty who were always happy to chat and give messages to her. This was a great comfort to us and they could not have been more caring and informative on these calls lately and also their calls to me when anything regarding her help and well being needed to be discussed.
We really liked the trouble they went to on her 100th celebration when we were able to have a small group of relatives and friends spend time with her in the private room provided with decorations plus plates and glasses available for a small party for her.
A1 care.

Reply from Paul Lawson, Customer Service Manager at Rutherglen Care Home

Dear Michael, on behalf of the whole team, our deepest sympathies go to you and the rest of the family following the loss of your mother,
It was truly an honour and a privilege to host her 100th birthday celebrations in the Care Home, albeit under restrictions.
We really appreciate your kind comments and it is so lovely to hear that you were so pleased with the care your mum received during her final years. Best wishes to you.


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Overall Experience  Overall Experience 5.0 out of 5

My sister has improved greatly with the help and care of the staff. They are treating her with dignity. Recently due to the weather and outdoor visits she is so much happier too. Well done to all the staff for their care and patience.

Reply from Julia Bentley, COO at Rutherglen Care Home

Thank you so much for your positive feedback. We are so proud of our colleagues for their ongoing commitment to excellent care for our residents. I am so pleased your sister had improved greatly and that she is much happier. I will ensure our colleagues are made aware of your comments, again thank you for taking the time to submit a review, this is greatly appreciated.


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Current Review Score: 9.1 (9.119)

Overview of Review Score

The Review Score of 9.1 (9.119) out of 10 for Rutherglen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Rutherglen Care Home is calculated as follows: ( (173 Excellents x 5) + (30 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 216 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.378 Points relating to the number of positive Reviews for Rutherglen Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 225 registered maximum number of service users is 45. 17 Positive Reviews ÷ 45 = 0.378

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Feb 2024

How well do we support people's wellbeing? Adequate

(3)

How good is our leadership? Adequate

(3)

How good is our staff team? Adequate

(3)

How good is our setting? Adequate

(3)

How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Iain

Iain Ballantyne

Job Title: Home Manager

"It's my great pleasure to be the home manager at Rutherglen. I'm a registered nurse (RMN) and have been in care settings since 1991 and been a care home manager for the past 20 years.


I've got 3 grown-up daughters, a dog called Peebles and a cat named Daisy. I bring a wealth of experience to the home. Feel free to pop in and say hello or stop for a chat."


Frequently Asked Questions about Rutherglen Care Home

What types of Care is Rutherglen Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rutherglen Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rutherglen Care Home have?

There are 225 Single Rooms.

What are the Facilities & Services at Rutherglen Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rutherglen Care Home to the centre of Glasgow?

3.6 mile(s) as the crow flies, distance by road may be significantly further.