Rutherglen Care Home

10 Rodger Drive, Rutherglen, Glasgow G73 3QZ
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9.1 80 Reviews
  • Rutherglen Care Home, Glasgow
Welcome to Rutherglen Care Home which has five individual Houses, each offering a warm and homely environment for residents. Care is offered to those with dementia, as well as residents requiring help with with nursing and respite needs.

This purpose-built care facility is situated in the Glasgow suburb of Rutherglen, next to Overtoun Park and a short walk away form the town centre. The home offers a high standard of accommodation and facilities to support a positive social atmosphere, with bright sun rooms, extensive landscaped gardens and bedrooms that can be personalised to individual taste.

Nurses are on duty in each House 24 hours a day, and are supported by an extensively trained Care Team who ensure that residents' personal care needs are met.

In terms of overall wellbeing, there is an extensive Activities Programme with Reminiscence Classes, Craft and Gardening Clubs and a variety of other activities tailored to residents individual interests and abilities. Strong community links are a priority, with local nursery schools and community groups visiting on a regular basis.

The Chef and his team use only fresh ingredients to make sure that each meal is packed with nutrients and is high in calorific value. Additional staff includes a large Housekeeping and Laundry team and a long established Maintenance and Gardening Department.

A warm invitation is issued for you to visit at your convenience.

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Care Provided by Rutherglen Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 225 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Iain Ballantyne (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (225)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Rutherglen Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,450

  • Respite Offer - 14 days for the price of 10
  • (these prices are only a guideline, please contact Rutherglen Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Extensive Car Parking available


Rutherglen Care Home Reviews (80)

Total of 80, showing 21-40
9.1

Rutherglen Care Home has a Review Score of 9.1 (9.119) out of 10, based on 18 reviews in the last 2 years. Over all time Rutherglen Care Home has 80 reviews.

Overall Experience

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  • 15
  • 4
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Review from Dianne M (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident for 3-years. The last few months have been difficult as he contracted the virus and was in the hospital for many weeks. Now he is home, the care staff within the Waverley Unit have been excellent in ensuring that he eats his meals as he lost nearly 3-stone. I can’t thank them
enough.

Reply from Paul Lawson, Customer Relations Manager at Rutherglen Care Home

Thank you so much for your review for Rutherglen Care Home. We will pass on your kind words to the team in Waverley House and on behalf of us all it is fantastic to see your dad doing well and on the road to recovery. Please do not hesitate to get in touch if we can be of assistance in any way.


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Review from Julie R (Friend of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in Woodside unit go beyond to make sure their residents are happy, safe and well. They keep them upbeat and always have their interests at heart. They are always dancing/singing/playing games making the residents time enjoyable especially as we are not able to visit presently, seeing the Facebook
posts of all the residents having fun is lovely.

Reply from Paul Lawson, Customer Relations Manager at Rutherglen Care Home

Hi Julie. Thank you for taking the time to review Rutherglen Care Home and for your complimentary words they really mean a lot to us. Please do not hesitate to get in touch if we can be of assistance in any way. See you soon.


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Review from Diana (Granddaughter of Resident) published on 9 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The information provided regarding activities and care of my gran during coronavirus isolation has been exceptional. I really appreciate and will be forever grateful for being able to share and see some of the positive experiences my gran has participated in as well as being able to see how well she
is looking. The staff really have shown how much they care and what a good job they do.
Many thanks

Reply from Paul Lawson, Customer Relations Manager at Rutherglen Care Home

Hello Diana. Thank you so much for your lovely review. It has been a pleasure and an honour to look after your gran and all of our residents during these difficult times. We are delighted that you have found the information and methods of communication helpful during lockdown. We will pass on your comments to the rest of the team. See you soon.


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Review from F M (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very welcoming for family and other visitors, I feel very comfortable coming to visit my mum and sitting in the lounge. The staff manage my mum's behaviour and moods with care and respect. My mum feels settled here. I like that there are activities that my family can be involved in and we
feel welcome in the home. My mum's room is always clean and tidy, also a nice place for us to sit.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you very much for your feedback. I know the staff who care for your mum will be very happy to receive this. We really enjoy caring for your mum and are delighted you feel we are doing such a good job.


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Review from A S (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff are very good at doing their jobs. They are all very helpful to the residents and staff.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you for your kind words. It is a pleasure to care for your loved one and to know that you feel we are doing a great job! I will pass your feedback on to the staff in Dryburgh.


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Review from L M (Wife of Resident) published on 1 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about putting my husband into a care home for respite, but my fears soon disappeared when having a home visit from the staff. We were treated with dignity and respect and it was the same at the care home.
Hubby has been twice now and gets on well with the staff and enjoys the activities.
He has actually put on weight so he must enjoy the food.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you so much for your feedback. It is genuinely always a pleasure when your husband comes to stay with us. We look forward to seeing you both again soon.


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Review from Alison N (Daughter-in-law of Resident) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law was in Dryburgh House from March 2019 to May 2019. During that time he was very happy with his stay and everyone made him welcome and encouraged him to join in the activities. He felt it was an extension of his family and we feel he thrived and he regained his usual positive attitude.
Thank you all again for everything you did for him.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you very much for your feedback. The team in our Dryburgh House will be delighted to know they have given you and your family such a positive experience.


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Review from Y N (Wife of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with carers. Husband very happy staying in Melrose. He will come back soon. Husband always clean and kept well. Room clean and tidy.

Reply from Paula Coburn, Resident Service Manager at Rutherglen Care Home

Thank you very much for taking the time to review our home. I will happily pass your comments back to the team.


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Review from David T (Son of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had one-week respite care in the Melrose Unit at Rutherglen Care Home, this was our first experience of a care home and it was very reassuring for the family. The staff were excellent, both in advising the family and dealing with mum. We learned a lot from this week and are very grateful for
the care mum received.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you for taking the time to give your feedback. Choosing a care home can be a very challenging time for families. I'm glad we were able to provide comfort and support to your family and that your mum enjoyed her stay here and received good care. I will pass your comments on to the staff.


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Review from Jim M (Friend of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We visit each week. My friend seems happy. The staff are 1st class. Can't fault the place.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you so much for your feedback. Our residents are always our main priority and its good to know our guests have noticed this and that we are getting this right. I will pass your comments on to the staff who I know will be delighted.


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Review from Thornton C (Husband of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has improved immensely since coming into Beechwood from hospital. She is not aggressive now and is eating better and putting on weight. She is content and happy due to the care and hands-on approach by the staff.

Reply from Paula Coburn, Residents Service Manager at Rutherglen Care Home

Thank you very much for your feedback. Through giving great care we have many residents who are now living a happy and comfortable lives. We enjoy being with them and watching them flourish. I will pass your comments on to the staff who help support your wife as I know they will very much appreciate your kind words.


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Review from Linda S (Sister of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with the care in the home. The staff always make my sister laugh and they always attend to my sister's needs, whatever they are. Can't thank them enough.

Reply from Home Manager, Home Manager at Rutherglen Care Home

Many thanks for your very kind review of your sister's care with us at Rutherglen. I will happily pass your comments back to my team.


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Review from Margaret B (Daughter of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, it is overwhelming the care that is being given to my mum. I have now settled myself down now and I am so happy for her and even my mum is saying this is her new home and enjoying the company.

Reply from Billy Thomson, Manager at Rutherglen Care Home

Many thanks for taking the time to submit this wonderful review. We do try very hard to provide excellent care which is mostly completed quietly and without fuss. The care staff are not always aware when a family have taken the trouble to praise them, but I will ensure that they know that their hard work has been recognised by you.
Please accept my gratitude for your kind words.


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Review from Evelyn E (Wife of Resident) published on 17 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodside unit looks after my husband. One year ago I was given the news that my husband needed full-time nursing care. I was devastated. One year on and I just want to say a big thank you to all the staff in this unit everyone of them outstanding. We had our Christmas party yesterday it was great. The
activity staff the families. who attended made it all worth while This nursing home provides everything I could wish for for my husband. All year round sing songs, concerts and summer outings. The home manager also supported me when a small issue arose sorted out the same day. Thank you so much I now have quality time with my husband.
Keep up the great work.
Merry Christmas and a happy new 2019.

Reply from Billy Thomson, Manager at Rutherglen Care Home

Many thanks for your kind words. I always give feedback to the staff in our home when such praise is written about the quality of the support they give, often unseen. And also to you for taking the time to do this. It is never easy when a loved one requires additional support resulting in admission to a care home, but it is our responsibility to make that transition as easy as possible. Merry Christmas to you too.


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Review from Theresa N (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really well looked after and cared for by all members of staff, every single member of staff treat her with dignity. Our family can tell my mum is happy in the home. Her bedroom is well set out and is in lovely condition. Overall we couldn't have chosen a better place for mum very well looked
after.

Reply from Billy Thomson, Manager at Rutherglen Care Home

Thank you so much for taking the time to write this lovely review. you will know how hard the staff work to provide the very best support for your mum, and all the other people who live with us. I will take great pleasure in letting the staff know of your kind words.
Again, many thanks.


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Review from Catherine P (Sister of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a review every six months and I can always approach the sister in charge at any time.

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Review from Christine M (Niece of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have always found staff to be very helpful to my aunt. The home itself is clean and tidy and fresh.
Activities for residents are provided infrequently but my aunt enjoys the concerts when one is organised.

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Review from Joyce W (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home for almost five years and in this time, she has always been well cared for, the staff are excellent and are always on hand if we need a chat or information regarding my mother. There are always activities for the residents and the staff are always talking to them, making
sure they are alright.

Reply from Billy Thomson, Manager at Rutherglen Care Home

Many thanks for taking the time to write this review.
it is great to know that the hard work of the staff at Rutherglen Care Home is recognised. We do try our very best for every person who lives here and I will make sure the staff are aware of your kind words.


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Review from Elizabeth B (Daughter of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident here in Rutherglen Care Home for almost 2 years now and she has continued to thrive in that time.
Prior to admission she weighed less than 6 stones and was a dress size 6. Since her admission, her appetite has improved and thanks to encouragement from staff and seeing others
eating she has happily joined in and is now a very healthy weight and appears healthier.

Reply from Billy Thomson, Manager at Rutherglen Care Home

Many thanks for your kind words, I will make sure that the staff all know how thoughtful you have been. I know that everyone tries their very best to make sure that the people who live here are treated with dignity and respect, and are supported and encouraged to enjoy life as much as possible. I am glad that you can see that with your mum.


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Review from Bryan S (Son of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Don't know what I'd do without all the staff at Beechwood. They make my life so much easier by looking after and caring for my mother. She is always kept well in her appearance and healthy thus seems happy in her own wee world.
From the cleanliness of the home, laundry and catering, I couldn't ask
the staff for more. They are also great at dealing with relatives. It takes special people to do this job and I take my hat off to them all.

Reply from Billy Thomson, Manager at Rutherglen Care Home

I read all the reviews that come from families and the repeating theme is one of a caring group of staff looking after the people who live here, trying to make their lives as comfortable and positive as possible. When I read your review, I am touched that even during this difficult phase of mothers life, you have taken the time to recognise all the good work that happens on a daily basis. I will pass on your kind words to the team who work so hard in Beechwood.


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Current Review Score: 9.1 (9.119)

Overview of Review Score

The Review Score of 9.1 (9.119) out of 10 for Rutherglen Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Rutherglen Care Home is calculated as follows: ( (173 Excellents x 5) + (30 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 216 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.378 Points relating to the number of positive Reviews for Rutherglen Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 225 registered maximum number of service users is 45. 17 Positive Reviews ÷ 45 = 0.378

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 15 Feb 2024

How well do we support people's wellbeing? Adequate

(3)
How good is our leadership? Adequate

(3)
How good is our staff team? Adequate

(3)
How good is our setting? Adequate

(3)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Iain

Iain Ballantyne

Job Title: Home Manager

"It's my great pleasure to be the home manager at Rutherglen. I'm a registered nurse (RMN) and have been in care settings since 1991 and been a care home manager for the past 20 years.


I've got 3 grown-up daughters, a dog called Peebles and a cat named Daisy. I bring a wealth of experience to the home. Feel free to pop in and say hello or stop for a chat."