Ash Court Care Centre

Ash Mews, Ascham Street, London NW5 2PW
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10 69 Reviews
  • Ash Court Care Centre, London
Welcome to Ash Court Care Centre in Camden, London. Situated at the heart of a thriving community, the modern gated property offers 24-hour care for those over the age of 55. They are blessed with a long-serving team of nursing and support staff that provide high quality, person-centred care within a homely environment. They offer flexible long-term, palliative, respite and post-operative care.

The purpose-built home comprises 62 bedrooms, split across 3 floors. Each bedroom is equipped as standard with an en-suite W.C. and a hand basin. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends over a pot of tea, enjoy one of the visiting entertainers or simply recline in front of their favourite film.

At Ash Court, they encourage residents to participate in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include garden parties, barbecues, arts/crafts and quiz nights. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

Ash Court's professional catering team delivers nutritionally balanced meals that are appealing to residents. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

They warmly welcome you to Ash Court where you can learn more about the caring life they offer.

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Care Provided by Ash Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Motor Neurone Disease
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Priscilla Jeebun (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2010

Funding & Fees Guide for Ash Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,450
    • Self-Funded Nursing Dementia Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,450
    • RESPITE Self-Funded Nursing Dementia Care from £1,450
  • (these prices are only a guideline, please contact Ash Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ash Court Care Centre Reviews (69)

Total of 69, showing 21-40
10

Ash Court Care Centre has a Review Score of 10 (9.956) out of 10, based on 37 reviews in the last 2 years. Over all time Ash Court Care Centre has 69 reviews.

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Review from S M (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom has been living in Ash Court for about 2 years. The staff are very kind to her and us. They do their best to accommodate her and our needs.

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Review from J P (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ash Court for almost 4 years during which time I have found the care and respect for her by management and staff to be excellent. I am always contacted about any concerns and kept informed on social activities at Ash Court and invited to attend. Ashcourt is extremely well run and
managed I am very happy with my mother being there.

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Review from Tony M (Son of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, helpful and caring. There are regular events for the residents, such as pantos and sing-alongs. They also have activities, such as bingo and balloon tennis.

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Review from John B (Son of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have immense gratitude for the outstanding care that Ash Court has provided to my mother over the past eight years. Knowing that Mum has been in the hands of a devoted team has brought our family peace of mind. They have created a warm environment for her physical and emotional needs, making her feel
valued as a person.
This year, the staff operated as a team to encourage Mum to venture out of the home for the first time since 2015. Through careful conversation over the months, they unlocked a new willingness, and my mother has been able to make three visits to my house for family lunches. This has made 2023 such a remarkable year for us all.
Ash Court is a "home". Effort is made to afford appropriate freedoms for residents and to nurture their social needs through parties, activities, trips and visits. Good communication and a willingness to address concerns promptly and with care have made my life as a relative so much easier.
Thank you, Ash Court, for being a beacon of excellence.

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Review from Lynne D (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court takes really good care of my mum. The staff are friendly and cheerful. My mum's room is very clean. The manager is excellent; she is very approachable and responds positively to any requests or concerns. She organises regular events for residents, which my mum really enjoys.

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Review from Sian E (Daughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well cared for, the carers are caring and do their best for her welfare.

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Review from Rosie B (Sister-in-law of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has been in the care home over three years now. She is well looked after. I have always found staff very caring and helpful. The manager is very visible and I enjoy our chat when I visit. She brings happiness and makes a difference in every resident's life. We, as a family, could not
ask for anything else. Ash Court Care Centre is a lovely care home and my sister-in-law is content and settled.

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Review from R H (Friend of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court Care Centre is a very friendly and caring environment for residents where they feel very well looked after and safe. Staff are notable for their patience and kindness and the manager creates an ethos where both residents and their visitors feel valued and respected. It is an exceptional and
very well-run care home.

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Review from Arifa A (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so impressed by the way this home has transformed in the past year or so - it's such a joy to go in to see my father. Amazing staff, lovely atmosphere, lots of parties, very warm and visible manager, and monthly tea parties for relatives to get together and share their stories. Wonderful.

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Review from Shahla H (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court is a very good place and staff look after the elderly very well. They are always kind, caring and deliver a high level of care. This is a testament to the manager's leadership skills. The manager is the best I have ever come across. She is always there for us.

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Review from Dan F (Son of Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court provides a safe and respectable place for our very elderly mum. The staff are lovely and attentive to not only our mothers' needs but to our needs too. This is her fourth year at Ash Court, and as she ages, we know that she is in good hands. The recent continuity of a new manager has ensured
the level of care and dignity is maintained.

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Review from J F (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 104 years old. She has been at the care home for more than three years. I have always found the manager very supportive and considerate, who goes above and beyond every single day. Staff are caring, respectful and always treat my mother with dignity and love. I would recommend the care
home wholeheartedly.

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Review from Mac B (Son of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ash Court since 2016. She is well cared for and knows all the staff. I have no issues whatsoever with her care being given on a daily basis. I really value and appreciate the fact that the manager is available to both residents and relatives and works hard to establish a welcoming
atmosphere for visitors. She knows each resident and they know her as she makes a point of seeing them daily.

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Review from Chris D (Son of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 98-year-old mother receives excellent care at Ash Court. The atmosphere is relaxed, positive and friendly. The staff are very caring and professional. All seem motivated to provide the best possible life for residents. Management is responsive, helpful and constructive. My family and I are very grateful
for everything the staff do for my mother. She regularly tells me that she cannot find fault with Ash Court.

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Review from Stella S (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Ash Court from 2016 until March of this year when she sadly passed away at the age of 91. During her stay at Ash Court, she was treated with great kindness, care and compassion by a lovely staff team. She had multiple health problems including advanced dementia and was bed
bound with severe arthritis but the staff looked after her so well that Ash Court was her second home and the staff her adopted family.
I cannot thank the staff at Ash Court highly enough for their constant care for Mum and their extended kindness to our family. The previous manager and new manager, have been excellent, always on hand to offer assistance and a kind word. When Mum passed away the staff were really kind, making a heartbreaking time more bearable.
I recommend Ash Court wholeheartedly, I don't know how we would have managed without them.

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Review from R M (Son of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and all the staff at Ash Court Care Centre are very compassionate and professional. They have treated my mum with respect and dignity. Since Mum moved in from hospital all the staff have been very caring support full.
We are both very grateful for their care and support.

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Review from Rob B (Son of Resident) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been here for eight years and has always been very well cared for and looked after. The staff are all friendly and accommodating. Mum has had various challenges over the years, and all have been carefully managed.

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Review from Cal S (Stepson of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and staff at Ash Court Care Centre are very compassionate and professional. They have treated my stepdad with respect and dignity. We are very grateful for their care and support.

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Review from Michael B (Son of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ash Court Care Centre staff have been absolutely amazing for my dad as the journey and care he has received has been second to none. I believe if it wasn't for their love and care for my dad, he survives happy and his temperamental self make me smile every time I see him knowing he's in brilliant hands,
I ask him how he's been treated he's very happy I couldn't ask for more.

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Review from Denise G (Daughter of Resident) published on 28 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate this home high enough in terms of medical but more importantly holistic care. All assistants genuinely care about each and every person and offer a bespoke plan of support relevant to their individual needs. Exceptional care and consideration given at all times. Thank you for treating
my mum with dignity.

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Current Review Score: 10.0 (9.956)

Overview of Review Score

The Review Score of 10 (9.956) out of 10 for Ash Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.956 for Ash Court Care Centre is calculated as follows: ( (418 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 436 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ash Court Care Centre is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Apr 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Priscilla

Priscilla Jeebun

Job Title: Centre Manager

Joined: 2018

As the Home Manager at Ash Court Care Centre, I am honoured to lead and inspire a team dedicated to providing exceptional care to our residents. With over 15 years of experience in the social care industry and a Bachelor's degree in Business and Management, I have been a valued member of the Ash Court team since 2018.


In 2021, I was promoted to the role of Deputy Manager, and in November 2022, I was appointed as the Home Manager. My expertise includes utilising the latest technology to enhance care delivery, and my passion lies in promoting the well-being and positive experiences of our residents.