Ashmead Care Centre

201 Cortis Road, Putney, London SW15 3AX
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9.5 52 Reviews
  • Ashmead Care Centre, London
Ashmead Care Centre provides specialised care for older people living with a wide range of nursing needs including physical disabilities.

Conveniently located close to Putney Heath and easily accessible by local transport, the home has recently been completely refurbished and is fresh and modern throughout, providing a high level of comfort for residents. WiFi is available throughout the home.

Residents are encouraged to personalise their own private homely space, whilst the wide range of communal areas are more suited to spending time with friends and family or taking part in one of the varied activities on offer.

The home takes pride in its feedback, ensuring that staff work to nurture a positive and uplifting environment where families and pets are welcome to visit and spend time in the home.

The activity team organise a varied programme of daily events and one-to-one activities including baking, arts and crafts, reminiscence therapy and indoor games. There is regular contact with the local community, from entertainers to local schools and groups.

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Care Provided by Ashmead Care Centre

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Luminita Cupsa (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (110)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2004
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Ashmead Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,925
    • Self-Funded Residential Dementia Care from £1,925
    • Self-Funded Nursing Care from £2,145
    • Self-Funded Nursing Dementia Care from £2,145

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Ashmead Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Protected meal times.


  • Parking

  • Limited free on-site parking.


Ashmead Care Centre Reviews (52)

Total of 52, showing 1-20
9.5

Ashmead Care Centre has a Review Score of 9.5 (9.506) out of 10, based on 21 reviews in the last 2 years. Over all time Ashmead Care Centre has 52 reviews.

Overall Experience

  • 38
  • 12
  • 0
  • 1
  • 1

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Review from C H (Wife of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second time my husband has been to Ashmead. He remembered the room from his last visit, also the staff who made him very welcome as they did me. I find the home very clean, the staff are always smiling, cheerful, which is lovely to see. I'm very grateful for the care, and the way they look
after my husband.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

Thank you for taking the time to leave us a review and share your experience that you have had at Ashmead. We are so pleased that you and your loved one had a great experience here. Hope to see you again.


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Review from M H (Husband of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife has been in Ashmead I have no reason to complain, as everything is of good standard and all staff are always friendly and helpful.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

We appreciate you taking the time to share your positive comments regarding Ashmead, we will share this with the team.


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Review from Suzanne T (Wife of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately from May last year, I have had to have my husband placed in Ashmead Care Centre. As a retired nurse myself I found this very difficult as I was also a dementia nurse and believed I was more than capable of his care which proved not to be the case. After 5 years of caring for him at home,
it soon became obvious that the time had come to have him put into a care home, finally, I settled on Ashmead Putney I could never have believed these people who run this home could have been such amazing people. They show empathy for both residents and families, the home is beautifully clean, I have always felt welcomed, I could not have ever asked for more my husband is well cared for their meals are amazing in beautiful dining rooms. The staff are gentle and caring. I'm kept informed of all his care and any issues, they go out of their way to make it feel like home management acts on any issue immediately thank you so much you are amazing.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

We appreciate you taking the time to share your positive comments regarding Ashmead and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


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Review from Kerstin E (Wife of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank you for the loving care everyone at Ashmead showed my husband and us his family. There was always an open-door policy and we could come and go as our timetables allowed us. Grandchildren visited with great delight and Gracie our dog was also welcome. This was all a special bonus
for my husband. The staff were always friendly and committed and showed a deep empathy. Considering the challenges of their profession it is truly impressive.
Thank you for looking after my husband during a difficult part of his life.
Best wishes.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

Thank you for taking the time to leave us a review and share your experience that you have had at Ashmead. We are so pleased that you and your loved one had a great experience.


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Review from Richard C (Son of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot express enough how kind and caring all the members of staff at Ashmead were, with special thanks to a couple of members of staff. I would highly recommend Ashmead Care Centre to anyone who is looking for care.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

Thank you so much for the lovely review of Ashmead. It will be great to be able to share these reviews with the colleagues who work there, who take the utmost pride in offering the best care possible.


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Review from Louisa P (Great Great-Niece of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Great Great Aunt recently celebrated her 100th birthday. The staff at the nursing home went above and beyond for her. Decorating her room with lights, balloons and an incredible cake. We really appreciated it.

Reply from Luminita Gabriela Cupsa, Home Manager at Ashmead Care Centre

Thank you for taking the time to leave us a review and share your experience that you have had at Ashmead Care Centre. We are so pleased that you and your loved one had a great experience.


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Review from A Y (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is good. The staff are caring, friendly and responsive. It feels safe and warm for the residents. However, the rooms and common areas need to be updated, furniture wise and freshened up/decorated. There should be more attention to the healthier food, more vegetable variation. Management
is friendly and approachable.

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Review from Maurizio O (Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just a few words:
It's difficult to find a home that cares like this and everything has been excellent, food, service, they care for me 24 hours.
Thank you.

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Review from James M (Husband of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home very good clean and the staff are nice I think my wife is looked after very well and can't find anything bad about the home.

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Review from P P (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at the home for 6 weeks of respite care, I was apprehensive when I first left her.
The place was very clean and the atmosphere calm but still I wondered about how the care would be, but I need not have worried. They took care of Mum kindly, could see she was clean and well taken care of.

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Review from D S (Granddaughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother stayed here temporarily whilst her home carer was away. She was well looked after and her personal care was immaculate. Staff seemed friendly.
Thank you for looking after her.

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Review from Julie R (Wife of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from hospital to Ashmead Care Centre for ongoing care following an allergic reaction to a prescribed drug.
The care received at Ashmead has been wonderful, the nurses, carers and all other staff are so friendly and very helpful. All staff have contributed to my husband's
recovery and I am pleased to say he is now well enough to come home.

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Review from Stevie H (Son of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away yesterday after being in the care home for just over a year. Throughout he had the best care and compassion shown by all members of staff. My mum has been a resident for over five years and she also receives great care.

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Review from Adrian T (Son of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashmead provides outstanding dementia care with nursing. The staff, regardless of their role within the home, went out of their way to show friendship, kindness and compassion to my dad - even the cleaning staff knew his name and greeted him. On my parent's 6th wedding anniversary, the staff made up
a training room with banners and balloons and served a family meal to us all. I will never forget the kindness shown to us. Thank you all.

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Review from Alan B (Son of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My father was admitted to this place in May 2023 for end of life care.
We were met on May 5th by staff including the manager, who said 'we can turn people away for arriving at the wrong time' in full hearing of our terminally ill father who was lying on a stretcher in the entrance to the home.
What
kind of person would say such a thing? Even the ambulance crew were disgusted.
In the 7 weeks our father was there we had minimal contact with the manager. A wholly unsuitable and unfeeling person to be in such a position! Her Deputy was so much more humane and understanding.
She is management material, not the manager!
Best member of staff was a nurse!
On the day my father passed the manager didn't once come to us as a family, despite us sitting with our father from 8am until 4pm, to offer sympathy or condolences. Eight hours! What kind of person does that?
Utterly disgusted!

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Review from Eren S (Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy.
Two members of staff - great people.
Ashead Care Centre is marvellous and splendid.

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Review from Peter J (Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service staff are all very commendable and especially two particular nurses. As for general staff, nurses and carers, nurses are mostly caring and friendly - unfortunately, a small few sulky agency are rude or bad understanding of English.
Male staff all good.
Housekeepers and cleaners are all
top-notch.
Front-of-house staff polite and polished.
One lady is nice, in pink, excellent and very kind.
Would recommend My main grip was good, very samey - much better in the hospital.

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Review from J W (Son of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum, was admitted to Ashmead, I try to visit as much as I can. When I visit, I find my mum well looked after, she is always fresh and clean and well dressed. The staff are all lovely, caring and professional.
One of the nurses is always prioritising my needs as well as my mum's. The rooms
are massive.

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Review from J K (Son of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here for about five weeks. Ashmead lives up to the good reviews I had read previously, it seems to have improved the activities to more choice and daily.
This is very important for my mother and the others here. good stimulation improves everyone's well-being. One staff member, in
particular, is lovely and kind, everyone appreciates her. She did a lovely job with my mum's manicure. Four other staff members are all very caring and attentive, it is good to be able to communicate Mum's needs to professional caring staff.

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Review from A G (Resident) published on 25 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Never having been in a care setting before, this has been an interesting experience. The matron and staff have all been extremely caring, kind and considerate, I appreciate all the help and support they have given me.

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Current Review Score: 9.5 (9.506)

Overview of Review Score

The Review Score of 9.5 (9.506) out of 10 for Ashmead Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.597 for Ashmead Care Centre is calculated as follows: ( (172 Excellents x 5) + (51 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 243 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.909 Points relating to the number of positive Reviews for Ashmead Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 20 Positive Reviews ÷ 22 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Luminita

Luminita Cupsa

Job Title: Home Manager

Hello, my name is Luminita and I am the Home Manager at Ashmead.


I am a wife and a mother born, raised and trained in Romania where I practiced paediatric nursing before moving to the UK. I trained to become an adult nurse (RGN), and I am proud to have worked as a senior carer, an RGN, Clinical Lead, the Deputy Manager and the Home Manager in the same care home, Ashmead where I continue to be the Home Manager today. I am passionate about delivering great care to the people living with us and as a Home Manager, I take pride in not only providing good quality care but also great hospitality services to the people that live with us. I believe in continuing professional development and supporting my staff to develop themselves to grow in their careers. It has been a very rewarding journey so far as my 34 years of nursing continues at Ashmead, and I aim to continue to help improve our services for our residents.


Frequently Asked Questions about Ashmead Care Centre

What types of Care is Ashmead Care Centre registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashmead Care Centre provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Ashmead Care Centre have?

There are 110 Single Rooms.

What are the Facilities & Services at Ashmead Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashmead Care Centre to the centre of London?

4.8 mile(s) as the crow flies, distance by road may be significantly further.