Bridgeside Lodge Care Centre

61 Wharf Road, Islington, London N1 7RY
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10 65 Reviews
  • Bridgeside Lodge Care Centre, London
Welcome to Bridgeside Lodge Care Home in Islington. Situated by the beautiful Regent’s Canal, the luxurious modern gated property offers 24-hour care for those between the ages of 18 and 65. They provide specialist care for younger people with neurological and spinal conditions, and elderly people with or without Dementia. They are blessed with a long-serving team of carers, and partner therapists who deliver high-quality, person-centred care within a homely environment.

The purpose-built home comprises 64 single bedrooms, all with en-suite facilities. They encourage residents to furnish their new surroundings with familiar pieces of furniture and personal possessions to make them feel truly at home. While the bedrooms provide a tranquil area to rest and relax, the bright and attractive communal day rooms offer residents the opportunity to catch up with friends, enjoy one of the home's visiting entertainers or simply recline in front of their favourite films.

At Bridgeside Lodge, they encourage residents to take part in a range of engaging activities based on their lifestyle needs and preferences. Many of their activities take place within the home environment and include arts/crafts, quiz nights and musical evenings. In the summer, they host garden parties and barbecues on their riverside terrace. They empower individuals to enjoy those everyday routines they cherish, whether that’s having a salon blow-dry and manicure or keeping up to date with their favourite football team. All are encouraged and available. Residents enjoy the wider community, with a thriving high street, independent shops and local park all within a short distance.

The home's professional catering team delivers nutritionally balanced meals that are appealing to residents. Their professional food suppliers specialise in delivering high-quality food designed specifically for the healthcare sector.

Care Provided by Bridgeside Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Fatma Makalo (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Bridgeside Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £1,800
    • Self-Funded Nursing Care from £1,800
    • Self-Funded Nursing Dementia Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Nursing Dementia Care from £1,800
  • (these prices are only a guideline, please contact Bridgeside Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Bridgeside Lodge Care Centre Reviews (65)

Total of 65, showing 21-40
10

Bridgeside Lodge Care Centre has a Review Score of 10 (9.968) out of 10, based on 13 reviews in the last 2 years. Over all time Bridgeside Lodge Care Centre has 65 reviews.

Overall Experience

  • 61
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I am writing to thank the Bridgeside team for their incredible attention to detail whilst maintaining a very caring and focused service. My father was very unwell in his last days and all the staff were incredibly supportive, not just of my father, but were also concerned about my mother to ensure she
was looking after herself. My heartfelt thanks to the whole team. My brother and I have been so impressed and would recommend Bridgeside as a wonderful and attentive care home.

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Overall Experience  Overall Experience 5.0 out of 5

It's a pleasure to give this review. My mum moved in mid-June 2022, after a stay in a hospice for symptom control and having received a terminal diagnosis in Jan 2022. She was only at Bridgeside Lodge just shy of three weeks, before passing away. Naturally, the situation was extremely sad and stressful,
but made less so by the Brightside Lodge staff. I had no idea about care/nursing homes, but I consider Brightside Lodge an excellent facility. I first visited in mid-May and immediately had a good impression. The registered manager spent a good amount of time with me discussing my mum's situation and needs. I formed a view of a sufficiently-staffed facility led by a caring and concerned manager. I believe my mum was well cared for. The deputy manager was excellent, as was the nurse on my mum's floor. There were many care-workers (I can't mention all by name). They cared for my mum well - showing great compassion, kindness, understanding and knowledge (even to me, when I ended up staying overnight in my mum's room). Brightside Lodge had a strong family vibe!

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Fabulous location. A place that looks after not only the resident, but welcomes their family and friends with open arms too. Can't recommend this place enough. End-of-life care is exceptional.

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Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are wonderful. Nothing is too much trouble. They look after not only the client/resident but also the whole family. I can't recommend Brideside Lodge too highly.

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Overall Experience  Overall Experience 5.0 out of 5

Residents are very well cared for and the staff are knowledgeable and caring. The room, food and communal areas, are well presented. I feel that my mother receives an excellent level of care.

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Overall Experience  Overall Experience 5.0 out of 5

Just to say, thank you to the staff and manager, on a well-run care home. The care was excellent. They really looked after my husband. The room had a lovely view. My husband was very happy there. I would highly recommend the care home.

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Overall Experience  Overall Experience 5.0 out of 5

The care my mother received at Bridgeside, was exceptional. The manager and her team looked after her as if she was family. We never had a moments worry about her safety and security. We were never made to feel unwelcome. Looking after us was also somehow part of their remit. The support they offered
us was incredible. I cannot recommend this team highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident at Bridgeside, throughout the Covid crisis that has placed incredible strains on us all, but in particular, care homes. Throughout this time the manager and staff, have worked tirelessly to ensure the safety of the residents, visitors and staff. Their level of care
and concern for the residents has been unwavering, for which they will always have my respect and appreciation. Staff are very responsive to the needs of those in their care and will adapt and change the service they provide, depending on the changing needs of the resident, for whom they are caring. Staff are always friendly and there is an open and welcoming atmosphere that has been fostered by the management team. Regular concerts are facilitated and some individual entertainment in the rooms of those residents who are bed-bound. Valentine's day was celebrated with a mass of colourful hearts and decorations throughout the building and Christmas was the same. Bravo and thanks!

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Overall Experience  Overall Experience 5.0 out of 5

A very special home for my brother who has dementia. When I visit, I feel he is the only resident, he is so well cared for. The atmosphere is welcoming and warm from the moment of entry and this is led from the top down. It is the same when leaving, there is always a goodbye and sometimes a chat if
needed. Apart from the duty of care, good hygiene, good food etc, the one to one acknowledgement of my brother’s likes and the small things that make him happy and bring a smile to his face, are what makes Bridgeside extra special and helps us, his family, so much emotionally when walking away and leaving him. Thank you, everybody, at Bridgeside Lodge.

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Overall Experience  Overall Experience 5.0 out of 5

Since moving from a well-known range of nursing homes, my sister's health has improved. Within a week a medication review concluded that two medications needed to stop. The care staff treat her with great care, dignity and are very attentive to her specialist needs. The staff to resident ratio is better
than the last home. The staff are friendly. Live music played individual to residents several times a week. There is a resident cat. It overlooks the Regent canal, calming views out of the windows. Good value for money.

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Overall Experience  Overall Experience 5.0 out of 5

Bridgeside gave our mother a safe, warm, attentive, and dependable place in which to live in the final days of her life, surrounded by care and indignity. It has meant everything to everyone who loves her to rely on this at the end.

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Overall Experience  Overall Experience 5.0 out of 5

I am so pleased my mum is in Bridgeside. All the staff have been phenomenal and my mum has settled in so well. This is an excellent care home and I would thoroughly recommend it. All staff are dedicated and caring, understanding and truly professional whilst delivering excellent care.

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Overall Experience  Overall Experience 4.0 out of 5

My brother is nearing the end of his life and the manager and her team have provided exceptional care. They have always been supportive, understanding and delivered a professional service. The manager has always found time from her busy schedule to talk to my brother's daughter and myself on issues
relating to him and the stages leading up to end-of-life care. Above all my brother has been treated with respect and dignity. A big thank you to the manager and her team.

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Overall Experience  Overall Experience 5.0 out of 5

This is an exceptional care home. The staff are wonderful, professional, highly skilled, compassionate and deeply caring This goes to the leadership of Bridgeside Lodge which is inspiring and means that staff are motivated to provide an excellent service despite the challenges of covid and long hours.
The care my mother received here until her death was everything we could have hoped for.

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Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care that my son receives. They are all lovely in Bridgeside and the care is first class and my son is happy there and contented and well-fed a kept him clean.

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Overall Experience  Overall Experience 5.0 out of 5

The care in Bridgeside Lodge is excellent in every way. My relative is always happy, well dressed, and clean when we visit. She enjoys the food. I have been inside the care home and felt a real sense of calm, all the staff are very caring, pleasant and show real empathy towards residents. The manager
has always been very supportive, patient and reassuring when we’ve needed to speak with her. I also find her and another member of staff very enthusiastic and personable. I am so happy for my relative.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Bridgeside Lodge for ten months most of the time during the Covid lockdown, a challenging time for care homes. During this time he has been helped to adjust to his new, very and strange to him, surroundings. Through this time he has been treated with courtesy, kindness,
good humour, and affection by the staff. Every opportunity to treat him as an individual has been taken and attempts made to engage him in activities. The garden and the balconies on each floor look onto the Regents Canal connecting the home with the local community and the outside world.

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Overall Experience  Overall Experience 5.0 out of 5

Great care is taken of my mum, hygiene, efficiency and friendly staff keep my mum well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is welcoming. I felt comfortable with the staff, the manager and the service users. The place is secure, they take time with them and the staff are so good at caring for the residents. For the first time going to a care home without smelling like a care home. I will recommend the place
to anyone, it is the best place to put your relatives.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Very much recommended to others.

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Current Review Score: 10.0 (9.968)

Overview of Review Score

The Review Score of 10 (9.968) out of 10 for Bridgeside Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Bridgeside Lodge Care Centre is calculated as follows: ( (149 Excellents x 5) + (5 Goods x 4) ) ÷ 154 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bridgeside Lodge Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Oct 2023

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Outstanding
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (1)

Fatma

Fatma Makalo

Job Title: Centre Manager

As the Manager of Bridgeside Lodge Care Centre I am very proud to work with an amazing team of staff who are caring, dedicated, compassionate and innovative. Seeing a person beyond their illness is my favourite motto. I am a committed and caring person who likes to make a change to our residents, families, friends and staff. I ensure Bridgeside Lodge is part of the community we live in by building close relationships and links with other organisations.