Nursing Unit: Visiting time 10.00-19.00
Intermediate Care Unit: 14.00-16.00 and 18.00-20.00
Free parking in the front car park.
Brymore House Care Home has a Review Score of 9.6 (9.617) out of 10, based on 12 reviews in the last 2 years. Over all time Brymore House Care Home has 31 reviews.
Review from Frances C (Respite Resident) published on 12 May 2021
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Reply from Brymore House Care Home with Nursing, Manager at Brymore House Care Home
Thank you for providing your valuable feedback. We are glad that you have enjoyed your stay at Brymore House.
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Review from L H (Daughter of Resident) published on 21 December 2020
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Reply from Sujatha kanagas, Home Manager at Brymore House Care Home
Thank you so much for your positive review! We have shared this with the Nursing Team to let them know to keep up the amazing work. We are also grateful for all your support during this time. Many Thanks.
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Review from R G (Nephew of Resident) published on 8 December 2020
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Reply from Suja Kanadas, Manager at Brymore House Care Home
We appreciate your lovely comments. Thank you for all your support. Many thanks.
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Review from I H (Sister of Resident) published on 27 November 2019
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Review from F K (Respite Resident) published on 4 October 2019
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Review from J R (Resident) assisted by family/friend published on 12 February 2019
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Review from R J (Daughter of Resident) published on 24 October 2018
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Review from Ann L (Sister of Resident) published on 24 October 2018
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Review from Sheila A (Daughter of Resident) published on 18 October 2018
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Review from J J (Daughter of Resident) published on 18 October 2018
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Review from Terry C (Son of Resident) published on 23 July 2018
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The Review Score of 9.6 (9.617) out of 10 for Brymore House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.617 for Brymore House Care Home is calculated as follows: ( (112 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) + (7 Poors x 2) + (3 Very Poors x 1) ) ÷ 141 Ratings = 4.617
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brymore House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Feb 2019
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Job Title: Matron/Home Manager
Joined: 2018
Ms Suja has studied and qualified as a nurse in Norway. She has many years of experience in Nursing and Management in Nursing Homes. Suja has a diploma / NVQ Level 5 in Leadership and Management. She has previously won Platinum award for Gold Standard Frame Work/ End Of Life Care.
Job Title: Business Administrator
Joined: 2013
Ms Scarlett O’Sullivan is employed to oversee the running of all the business operations and to take care of service user finance as necessary.
Job Title: Activities Coordinator
Joined: 2010
Sharon has been working with us for nearly 10 years. She started as 1 of our domestic staff then went on to help out with our residents, then in early 2018 Sharon become our permanent activities coordinator.
She has organised day trips out, summer, Christmas and Easter party's. She has a different activity for every day which everyone at Brymore loves.