Charlton Park Care Home

Park Farm, 21 Cemetery Lane, Charlton, Greenwich, London SE7 8DZ
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9.5 45 Reviews
  • Charlton Park Care Home, London
Charlton Park Care Home is in an ideal location surrounded by leafy parks and easily accessible transport links into central London.

The team at Charlton Park supply 24-hour care for people with dementia or require nursing. All care is tailored to the individual depending on their needs.

Charlton Park has numerous lounges for residents and relatives to enjoy if and when they please. All bedrooms at the home are single with en-suite bathroom facilities.

Residents are encouraged to personalise their bedrooms to ensure they are as homely and familiar as possible.

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Care Provided by Charlton Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Harriet Kobusingye (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Charlton Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Charlton Park Care Home Reviews (45)

Total of 45, showing 41-45
9.5

Charlton Park Care Home has a Review Score of 9.5 (9.491) out of 10, based on 14 reviews in the last 2 years. Over all time Charlton Park Care Home has 45 reviews.

Overall Experience

  • 32
  • 12
  • 1
  • 0
  • 0

Date Published

45
4
6
14
31

Review from Mrs (Sister of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very friendly always makes you to feel very welcome, never smells. We can help ourselves with tea, coffee and biscuits. All the staff are good and friendly too from all the areas to management. I have no faults with anything at Charlton Park. They treat our brother with respect and dignity.

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Review from Mrs J (Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like going to the park and in the garden. All the staff are very nice to me, they are spoiling me. Staff are also very good to my daughter too.

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Review from Terry H (Husband of Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very good, they look after my wife. All is very nice and a good place to visit. Staff are very efficient and helpful, happy environment, welcoming. I am very happy with the food, a lot of variety and I also eat here. I always see the girls with the hoover and the big machine that cleans
the carpets, place is kept tidy and you don't see bits laying around. The dining hall and the lounge seems to be ideal for the residents.

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Review from H O (Resident) published on 18 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I wasn't happy I wouldn't be here. Staff are nice and polite. No complaints. I've been treated properly both ways as a person and a client. I enjoy the meals, enough choices. I regard this as my home.

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Review from Marisa M (Relative of Resident) published on 31 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my relative been at Charlton she is very happy, settled well. Whenever I visit it is a very welcoming atmosphere and staff are very friendly and they keep me informed of any concerns they may have, however small. My relative is unable to communicate her needs but I know that she is well looked
after even though she has very high nursing needs. The food is all home cooked and looks very appetising and is of a high nutritional standard. I also had very good feedback from many friends who have visited who say how friendly and welcoming the staff are and they are pleased to seeing her so well cared for and content.

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Current Review Score: 9.5 (9.491)

Overview of Review Score

The Review Score of 9.5 (9.491) out of 10 for Charlton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.506 for Charlton Park Care Home is calculated as follows: ( (99 Excellents x 5) + (48 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 162 Ratings = 4.506

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.985 Points relating to the number of positive Reviews for Charlton Park Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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