The manager is exceptional and makes time for the residents, extremely approachable, caring
L G (Daughter of Resident)
The level of care is exceptional, the staff are all extremely friendly
Emily A (Daughter of Resident)
they go about caring for their elderly residents with warm hearts and great big smiles
Gordon Y (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cheverton Lodge Care Home has a Review Score of 9.9 (9.896) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cheverton Lodge Care Home has 123 reviews.
Review from O M (Grandson of Resident) published on 6 March 2025
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Review from Milton L (Brother of Resident) published on 5 March 2025
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Review from H W (Daughter of Resident) published on 5 March 2025
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Review from Cherrelle C (Daughter of Resident) published on 29 January 2025
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for taking the time to write a review. We are so very proud of our team and will pass on your kind words, they will be delighted that their hard work and dedication have been recognised.
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Review from Karim M (Son of Resident) published on 29 January 2025
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for taking the time to write a review. We are so very proud of our team and will pass on your kind words, they will be delighted that their hard work and dedication have been recognised. We are honoured you chose Cheverton Lodge to care for your mother and it has been wonderful getting to know you all
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Review from M G (Granddaughter of Resident) published on 27 December 2024
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Reply from Ritu Kuruti, Deputy Manager at Barchester Cheverton Lodge Care Home
Thank you for your kind feedback! We are so happy to hear your grandmother is well cared for and that our team has made a positive difference.
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Review from Stephen H (Relative of Resident) published on 23 December 2024
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Reply from Ritu Kuruti, Deputy manager at Barchester Cheverton Lodge Care Home
Dear Stephen, thank you for your feedback. Good to hear that our staff and care has met your expectations. Your feedback means a lot to us.
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Review from Diane M (Daughter of Resident) published on 12 December 2024
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Reply from Ritu Kuruti, Deputy Manager at Barchester Cheverton Lodge Care Home
Dear Diane, thank you for your lovely review. we are thrilled to see the positive difference in your mum's happiness and well- being since joining us. Your kind words about our care, food and activities mean the world to our team.
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Review from Nadine M (Daughter of Resident) published on 12 December 2024
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Reply from Ritu Kuruti, Deputy Manager at Barchester Cheverton Lodge Care Home
Dear Nadine, thank you for your lovely feedback. We are delighted to hear your father is happy and well cared for at Cheverton Lodge and that your mother feels welcomed during her visits. It's wonderful to know he is enjoying the food and our team's efforts are appreciated. Thank you for recommending us!
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Review from Zoe G (Sister-in-law of Resident) published on 12 December 2024
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Reply from Catherine Keke, Administrator at Barchester Cheverton Lodge Care Home
Dear Zoe, thank you for your wonderful feedback. It's heart-warming to know that your relative feels so happy and well cared for at Barchester Cheverton Lodge. Our team works hard to create a welcoming, family-like environment and it means so much to hear that reflected in your kind words. We are delighted to have earned your trust and recommendation and will continue striving to provide the highest standard of care.
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Review from B D (Brother of Resident) published on 25 November 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for taking the time to complete a review.We will pass your comments on to our team.
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Review from Liz T (Sister of Resident) published on 22 November 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for taking the time to complete a review, our team are always delighted to hear from residents loved ones. It is our pleasure caring for your brother. We will pass your comments on to our team.
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Review from M A (Son of Resident) published on 12 November 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you so much for your kind words. We are thrilled to hear your dad has been comfortable with the care and support given by us. Your feedback motivates us to continue providing top-notch service.
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Review from E P (Daughter of Resident) published on 5 November 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for sharing your experience! We are so glad to know that our carers stood out to you. We truly value your support and continue to serve you in the best care ways possible.
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Review from Richard A (Son-in-law of Resident) published on 30 October 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
We appreciate your continued support! It's always a pleasure to have you with us and we are glad we could meet your expectations again. Let us know if there is anything we can do to make your next visit even better!
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Review from T A (Mother of Resident) published on 29 October 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you so much for your amazing feedback, it truly means the world to us that you took time to share your experience.
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Review from I M (Friend of Resident) published on 29 October 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your glowing review! We are so happy to hear that your friend is been looked after with all the support she needs. Dignity and respect is the key to Barchester. Your kind words are the greatest compliment we could receive.
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Review from S M (Daughter of Resident) published on 29 October 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your lovely feedback. Knowing that your loved ones has a positive impact is incredibly rewarding for our team. We are grateful for your support.
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Review from Jenny M (Niece of Resident) published on 26 September 2024
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Reply from Catherine Keke, Administrator at Barchester Cheverton Lodge Care Home
Thank you for this lovely feedback. Your thoughtful review brought a smile to our faces. It's customers like you who make everything we do worthwhile.
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Review from Chris A (Friend of Resident) published on 28 August 2024
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Reply from Tesh Seeratun, Geberal Manager at Barchester Cheverton Lodge Care Home
Thank you for your review and your kind words. Our team works hard to ensure they deliver first-class care. We will share your comments with the team.
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The Review Score of 9.9 (9.896) out of 10 for Barchester Cheverton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (330 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cheverton Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I joined Cheverton Lodge in June 2024 as a Peripatetic General Manager and I feel very privileged to be part of this dynamic team. I have held roles within health care since 2009 and in this time I have developed a wealth of knowledge and expertise. My passion is to support residents to live happy and fulfilled lives as well as share my knowledge and experience with members of our team.
Job Title: Deputy General Manager Clinical
Joined: 2023
With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.
I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.
My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.
Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.
Job Title: Unit Manager
Joined: 2020
My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.
Job Title: Registered Nurse
Joined: 2019
Livia qualified as a Registered General Nurse in 2013 and joined the Cheverton Lodge family in February 2019. Livia’s passion has always been to work in a care home setting. She has a special love and affection for supporting older people and enjoys finding out about their life history, sharing their memories as well as making new ones.
Job Title: Home Administrator
Joined: 2024
I am Sandani, I am the home administrator here at Cheverton Lodge I joined Barchester in June 2024. I love getting to know the residents and their loved ones and I am very proud to be part of the Cheverton Lodge family.
Job Title: Admin assistant
Joined: 2018
Hi! I am Catherine Keke.
I have been in the company since 2018.
Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.
Job Title: Activities Coordinator
Joined: 2024
I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.
I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!
Job Title: Head Of Maintenance
Joined: 2024
I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks