The manager is exceptional and makes time for the residents, extremely approachable, caring
L G (Daughter of Resident)
The level of care is exceptional, the staff are all extremely friendly
Emily A (Daughter of Resident)
they go about caring for their elderly residents with warm hearts and great big smiles
Gordon Y (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cheverton Lodge Care Home has a Review Score of 9.9 (9.896) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cheverton Lodge Care Home has 123 reviews.
Review from Jamie D (Nephew of Resident) published on 28 August 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your review, it is our pleasure to support you and your family We will share your comments with the team. Thank you again for the review and kind words.
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Review from A C (Friend of Resident) published on 9 August 2024
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Reply from Tesh Seeratun, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your review, it is our pleasure to support your friend and always a pleasure to see you. We will share your comments with the team. Thank you again.
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Review from Maria F (Daughter of Resident) published on 12 June 2024
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Reply from Krisztina Vadnai, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your review, it is our pleasure to care for your dad. We will share your comments with the team. Thank you again.
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Review from Russell D (Son of Resident) published on 8 March 2024
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Reply from Krisztina Vadnai, Deputy Manager at Barchester Cheverton Lodge Care Home
Thank you, it was a pleasure to have you and your family.
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Review from Quentin F (Brother of Resident) published on 11 January 2024
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Reply from Samantha Neal, Customer Relationship Manager at Barchester Cheverton Lodge Care Home
Thank you very much for taking the time to write a review. I was our pleasure to celebrate your sisters birthday with you.
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Review from L P (Sister-in-law of Resident) published on 22 November 2023
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Reply from Krisztina Vadnai, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our home and for the privilege of looking after your sister-in-law. It was our pleasure. Thank you for your kind words, it means a lot to our team to know their dedication and kindness have been recognised.
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Review from Angela G (Daughter of Resident) published on 10 November 2023
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Reply from Krisztina Vadnai, General Manager at Barchester Cheverton Lodge Care Home
Dear Angela, thank you for taking the time to review our home. We appreciate how hard a decision this was for you and your family and are privileged that you chose our home to look after your dad. Thank you for your kind words and for recommending our team at Cheverton Lodge Care Home.
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Review from R A (Nephew of Resident) published on 29 September 2023
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Reply from Krisztina Vadnai, General Manager at Barchester Cheverton Lodge Care Home
We are delighted to be supporting your uncle and are so grateful for your kind words and five-star review which we will share with our team.
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Review from P D (Daughter of Resident) published on 30 August 2023
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Reply from Krisztina Vadnai, Acting General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our care, and for the privilege of looking after your father. As always, we are here to provide holistic care for our residents in a homely and compassionate manner and use our familes' feedback to continually review and improve our service.
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Review from Gwanwyn M (Daughter of Resident) published on 12 June 2023
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Reply from Earl Elliott, manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing us. We continue to work with families and professionals to provide the very best person-centred care for all our residents.
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Review from M K (Wife of Resident) published on 23 May 2023
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Reply from Earl Elliott, GM at Barchester Cheverton Lodge Care Home
Thank you for your response, we are happy that we are able to provide a safe and caring home for the entire family, its all of us doing it together, we are one family.
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Review from Philomena B (Sister of Resident) published on 26 February 2023
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing us, I can consider a motto for Cheverton Lodge as together we can, thanks for your support, and for giving us the privilege of caring for her, we all share your loss.
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Review from Gillian G (Daughter of Resident) published on 7 February 2023
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our care home, daily we thrive for the best outcomes for our residents and family members, we believe that we do not only admit a resident, but the resident's family as well as together we thrive for excellence.
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Review from Nigel F (Son of Resident) published on 7 November 2022
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for your review, every day we thrive to make life better for our residents and loved ones.
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Review from Monica H (Daughter of Resident) published on 18 October 2022
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day
Thank you for your kind review and for giving us the privilege of looking after Dad.
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Review from Alison P (Daughter of Resident) published on 30 August 2022
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for your touching review. We feel privileged for your trust in our service. We consider ourselves a family care home, and we not only admit your loved ones but their family into our care. May God bless you.
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Review from Tracy D (Daughter of Resident) published on 6 June 2022
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Review from S E (Son of Resident) published on 26 May 2022
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Reply from Earl Elliott, GGeneral Manager at Barchester Cheverton Lodge Care Home
Good day, thanks for your kind review, and once again for giving us the privilege to care for mom at Cheverton Lodge Care Home.
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Review from N S (Cousin of Resident) published on 27 April 2022
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thanks for reviewing our service, I am so pleased that the special day went well, and looking forward to us continuing to support you and our residents.
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Review from P F (Son of Resident) published on 20 April 2022
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The Review Score of 9.9 (9.896) out of 10 for Barchester Cheverton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (330 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cheverton Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2019
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Job Title: General Manager
Joined: 2024
I joined Cheverton Lodge in June 2024 as a Peripatetic General Manager and I feel very privileged to be part of this dynamic team. I have held roles within health care since 2009 and in this time I have developed a wealth of knowledge and expertise. My passion is to support residents to live happy and fulfilled lives as well as share my knowledge and experience with members of our team.
Job Title: Deputy General Manager Clinical
Joined: 2023
With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.
I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.
My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.
Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.
Job Title: Unit Manager
Joined: 2020
My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.
Job Title: Registered Nurse
Joined: 2019
Livia qualified as a Registered General Nurse in 2013 and joined the Cheverton Lodge family in February 2019. Livia’s passion has always been to work in a care home setting. She has a special love and affection for supporting older people and enjoys finding out about their life history, sharing their memories as well as making new ones.
Job Title: Home Administrator
Joined: 2024
I am Sandani, I am the home administrator here at Cheverton Lodge I joined Barchester in June 2024. I love getting to know the residents and their loved ones and I am very proud to be part of the Cheverton Lodge family.
Job Title: Admin assistant
Joined: 2018
Hi! I am Catherine Keke.
I have been in the company since 2018.
Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.
Job Title: Activities Coordinator
Joined: 2024
I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.
I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!
Job Title: Head Of Maintenance
Joined: 2024
I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks