The manager is exceptional and makes time for the residents, extremely approachable, caring
L G (Daughter of Resident)
The level of care is exceptional, the staff are all extremely friendly
Emily A (Daughter of Resident)
they go about caring for their elderly residents with warm hearts and great big smiles
Gordon Y (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cheverton Lodge Care Home has a Review Score of 9.9 (9.896) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cheverton Lodge Care Home has 123 reviews.
Review from J F (Wife of Resident) published on 20 April 2022
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Review from A P (Son of Resident) published on 22 March 2022
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Reply from Earl Elliott, Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our lovely care home, we appreciate your feedback, which helps us to improve our service, and tell us how well we are performing.
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Review from C P (Husband of Resident) published on 1 March 2022
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Review from L G (Daughter of Resident) published on 19 January 2022
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Reply from Earl Elliott, GENERAL MANAGER at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our service, we were happy to have mum here for 4 weeks, and enjoyed her company very much, we wish her well in her rehabilitation, and thanks for your support during her care here.
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Review from Emily A (Daughter of Resident) published on 3 December 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day, Thank you for reviewing our service. It is important for us to know how we are doing and any areas that we need to improve on. It is also important that others who are looking into care can find information on a service that they can trust. Activities are chose by the residents, at our monthly meetings, for residents unable to actively participate in communal activities, provision is made for them to have 1-2-1 sessions with activity coordinators.
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Review from C H (Wife of Resident) published on 2 November 2021
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Reply from Earl Elliott, genweal manager at Barchester Cheverton Lodge Care Home
Thank you for taking time out to review our Care, it's important to know how we care for our customers, residents and staff, and how this will assist others who are looking for care.
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Review from K P (Daughter of Resident) published on 2 November 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our home, it is important that people looking for care, can relate to what others are saying about our services and care, we are always privileged to look after you and your loved ones.
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Review from H P (Brother-in-law of Resident) published on 2 November 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our Care Home, we feel privileged, that you have trusted your loved one to our care.
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Review from Maria B (Daughter of Resident) published on 29 October 2021
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Reply from Earl Elliott, GENERAL MANAGER at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our care and care home. Cheverton Lodge aims to continue to provide the very best in care and it is important that prospective residents as well as the general public can place a resident here with reassurance that they will be very well cared for holistically.
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Review from Siobhan K (Daughter-in-law of Resident) published on 27 October 2021
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Reply from Earl Elliott, General MANAGER at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our services. It is important that we, our residents, relatives and potential residents, know how well we are doing, and if any need to make improvements.
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Review from L F (Daughter-in-law of Resident) published on 25 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our Care Service, it is important for us that we know what others are saying about our service, Cheverton aims to be the best that we can possibly be in the Care Sector, together we can.
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Review from G H (Wife of Resident) published on 22 October 2021
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Reply from Earl Elliott, General MANAGER at Barchester Cheverton Lodge Care Home
Good day, thank you for reviewing our care home, much appreciated, we always like to know how we are performing, as well as any areas that we need to improve.
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Review from L H (Sister of Resident) published on 22 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for your kind review. Reviews are important for us as a good gauge of how we are doing, and to reinforce good practices, and also to address any areas where we need to improve, towards our goal of providing the possible care for our residents, relatives and staff.
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Review from M F (Son of Resident) published on 18 October 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day, thank you for your kind review of our care home. Cheverton Lodge is here to care for our residents, family members and our staff. We aim to provide the best care available, and always ready to listen to feedback.
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Review from L W (Wife of Resident) published on 1 September 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our services, we continue to strive to raise the bar daily with respect to resident and care and satisfaction, as well as making sure that we have the right staff available for this.
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Review from Matthew P (Son of Resident) published on 1 September 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for your review of our services. We continue to value these as it's important for us, and others to know how we are performing. We look forward to caring for Mom, and welcoming her family as we provide the care for her together.
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Review from Molly S (Daughter of Resident) published on 20 August 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Thank you for reviewing our services, our aim continues to be person centered care for our residents, in collaboration with family members
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Review from Mark F (Son of Resident) published on 12 August 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for reviewing our Care, and for the privilege of looking after your father. As always, we are here to provide holistic care for our residents in a homely, and compassionate manner.
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Review from Eleanor U (Daughter of Resident) published on 15 July 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good day,
Thank you for submitting a review for our Care home, we feel privileged that you trusted us to provide the care for mum and that we are able to live up to your expectations
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Review from Gary G (Son of Resident) published on 30 June 2021
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Reply from Earl Elliott, General Manager at Barchester Cheverton Lodge Care Home
Good Day, thank you for reviewing Barchester Health Care Cheverton Lodge Care Home. We are happy that you are pleased with our home, and that we are meeting your expectations.
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The Review Score of 9.9 (9.896) out of 10 for Barchester Cheverton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (330 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cheverton Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I joined Cheverton Lodge in June 2024 as a Peripatetic General Manager and I feel very privileged to be part of this dynamic team. I have held roles within health care since 2009 and in this time I have developed a wealth of knowledge and expertise. My passion is to support residents to live happy and fulfilled lives as well as share my knowledge and experience with members of our team.
Job Title: Deputy General Manager Clinical
Joined: 2023
With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.
I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.
My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.
Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.
Job Title: Unit Manager
Joined: 2020
My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.
Job Title: Registered Nurse
Joined: 2019
Livia qualified as a Registered General Nurse in 2013 and joined the Cheverton Lodge family in February 2019. Livia’s passion has always been to work in a care home setting. She has a special love and affection for supporting older people and enjoys finding out about their life history, sharing their memories as well as making new ones.
Job Title: Home Administrator
Joined: 2024
I am Sandani, I am the home administrator here at Cheverton Lodge I joined Barchester in June 2024. I love getting to know the residents and their loved ones and I am very proud to be part of the Cheverton Lodge family.
Job Title: Admin assistant
Joined: 2018
Hi! I am Catherine Keke.
I have been in the company since 2018.
Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.
Job Title: Activities Coordinator
Joined: 2024
I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.
I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!
Job Title: Head Of Maintenance
Joined: 2024
I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks