The manager is exceptional and makes time for the residents, extremely approachable, caring
L G (Daughter of Resident)
The level of care is exceptional, the staff are all extremely friendly
Emily A (Daughter of Resident)
they go about caring for their elderly residents with warm hearts and great big smiles
Gordon Y (Son of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cheverton Lodge Care Home has a Review Score of 9.9 (9.896) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Cheverton Lodge Care Home has 123 reviews.
Review from Henry W (Partner of Resident) published on 6 January 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz B (Sister of Resident) published on 6 April 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret B (Daughter of Resident) published on 6 April 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.896) out of 10 for Barchester Cheverton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Barchester Cheverton Lodge Care Home is calculated as follows: ( (330 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 365 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cheverton Lodge Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2019
Caring
Effective
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Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I joined Cheverton Lodge in June 2024 as a Peripatetic General Manager and I feel very privileged to be part of this dynamic team. I have held roles within health care since 2009 and in this time I have developed a wealth of knowledge and expertise. My passion is to support residents to live happy and fulfilled lives as well as share my knowledge and experience with members of our team.
Job Title: Deputy General Manager Clinical
Joined: 2023
With over 10 years of experience in healthcare industry, I bring a wealth of knowledge and expertise to the role of Deputy General Manager Clinical at Cheverton Lodge. Specialising in dementia, elderly and emergency care, leads me with a focus on providing the highest standard of resident care while ensuring a supportive and efficient work environment for the healthcare team.
I hold a Masters degree in Healthcare Leadership and Chronic disease management which underscores a commitment to excellence in the field of healthcare management.
My leadership style is centred around collaboration, continuous improvement and a patient centred care. By fostering strong communication within the team and implementing evidence based practices, I ensure that every resident receives personalised and attentive care.
Throughout my career I have successfully managed multiple healthcare teams and implemented innovative strategies to enhance residents outcome and staff satisfaction.
Job Title: Unit Manager
Joined: 2020
My name is Dee and I am a Unit Manager here at Cheverton Lodge care home. I have been a nurse for 46 years and enjoy working in different hospitals and care homes. I joined the Barchester team in 2020 and I always try my best as a nurse I strive to maintain a good relationship with residents, loved ones and colleagues. My aim is to be a nurse for 50years.
Job Title: Registered Nurse
Joined: 2019
Livia qualified as a Registered General Nurse in 2013 and joined the Cheverton Lodge family in February 2019. Livia’s passion has always been to work in a care home setting. She has a special love and affection for supporting older people and enjoys finding out about their life history, sharing their memories as well as making new ones.
Job Title: Home Administrator
Joined: 2024
I am Sandani, I am the home administrator here at Cheverton Lodge I joined Barchester in June 2024. I love getting to know the residents and their loved ones and I am very proud to be part of the Cheverton Lodge family.
Job Title: Admin assistant
Joined: 2018
Hi! I am Catherine Keke.
I have been in the company since 2018.
Working in Cheverton Lodge has been a wonderful experience for me and I have enjoyed working with our amazing residents and their relatives, as well as our special staff.
Job Title: Activities Coordinator
Joined: 2024
I joined Cheverton Lodge in 2024 as an Activity Coordinator. I completed a Health and Social Care level 2 and performing arts at college. I have worked as an activity coordinator in a care home setting for over 5 years. I love my role, and the passion and drive it gives me to ensure everyone receives a fun and fulfilled lifestyle, which is person-centred to them.
I love being creative, I sing in my spare time alongside playing the electric guitar, and piano and also writing my own music. I look forward to my journey here at Cheverton Lodge, and bringing lots of fun!
Job Title: Head Of Maintenance
Joined: 2024
I bring over 20 years of experience in IT, combined with a hands-on approach developed from assisting his mechanic father. My expertise in troubleshooting and fixing a wide range of issues makes me an invaluable asset to our team. Having transitioned from property maintenance to Barchester, I am eager to embrace new challenges and contribute to our dynamic team. My unique blend of technical skills and practical experience ensures that our facilities are maintained to the highest standards, providing a safe and comfortable environment for our residents.
Many Thanks
