Review from Linda M (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience

It was difficult for both me and my mother when we knew the time had come for her to go into a care home. However, we could not have asked for a better place for her to spend her last days. All of the staff were kind and caring. Her medical issues were dealt with competently allowing her to retain

her dignity. The daily menus had an excellent selection and were well prepared - in fact her only complaint was that she was gaining weight! And the compassion shown both to her and her family at the end could not have been bettered. Thank you, Cullum Welch.

Reply from Kate Gibson, Head of Care at Cullum Welch Court

Thank you for your kind comments, Linda, it was indeed a privilege to care for your mother at this point in her life.

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Review from Jane C (Daughter of Resident) published on 5 January 2018
Submitted via Postal Card • Report

Overall Experience

Completely professional organisation.
I felt confident to leave mother with them.
Individual care meeting needs of each resident, catering to their personality and social capabilities.
Nurse to resident ratio is excellent.
Facilities are marvellous.
My mother settled in within 48 hours and thought

she was in a hotel.
She was reluctant to come home. Excellent food, surroundings and activities. GP visited.
I can't fault the care given to my mother.

Reply from Kate Gibson, Head of Care at Cullum Welch Court

Thank you Jane for your kind comments - it was a pleasure to meet you as a family.

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Review from Susan H (Friend of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience

Our friend was only in there for 12 days but the short time he was in there he couldn't have asked for better care and treatment. The staff were excellent they couldn't do enough for my friend and also for any visitors he had.

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Review from Elizabeth F (Daughter of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience

The nursing home has made my 91-year-old mother extremely welcome. They have done everything possible to make her transfer from her home a very good experience. The staff are extremely kind and supportive to her and also to me. She is happy to be there and confident in the care she will receive. I couldn't

be happier with our choice of nursing home.

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Review from Jane K (Respite Resident) assisted by family/friend published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience

Staff are very caring and professional. Food is very good, with plenty of choice and fresh fruit salad is always available.

I would not hesitate in recommending Cullum Welch Court to anyone needing respite care.

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Review from Himani W (Daughter of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience

I would definitely recommend Cullum Welch to others. My mother had a calm and relaxing respite stay. She was treated with dignity and respect. In a short space of time (just over 2 weeks) she got to know the caring and attentive staff. The staff has also taken the time to get to know my mum's humour

and interests. The grounds of the home are lovely and add to a restorative and serene atmosphere.

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Review from D I (Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience

A journey from surgery through recovery at Cullum Welch Court. Quiet efficiency that runs through its corridors every second of a 24 hour day. Each member of staff plays their role to utter perfection interlocking all aspects of care. My consultant surgeon told me my operation had gone very well and

so started my road to recovery. I have no doubt my 12 days stay at Cullum Welch Court enhanced his work and road to full recovery. I am aware how fortunate I have been to have been given a place at Cullum Welch Court post-op and I can do no more than to say thank you to Modern College for allowing me this facility.

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Review from Frances N (Daughter of Resident) published on 9 August 2017
Submitted via Postal Card • Report

Overall Experience

My father moved to Cullum Welch Court, Morden College following several falls and subsequently increased frailty in October 2016.
The care he received until his death in February 2017 was really exceptional. The staff were kind, gentle and patient and established a lovely rapport and friendship with

my father. They treated him as an individual and never were patronising but always listened to him and did their utmost to make life as comfortable and enjoyable as possible. Unlike too many "institutions", Cullum Welch Court, Morden College is run for the benefit of and in the interest of the patient rather than "the system". If only all nursing homes would be like this. The grounds are also beautiful.

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Review from Stephen G (Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience

On my arrival at Callum Welch Court Care Home. I was shown to my own persona room which included toilet and a wet room. Once settle I was visited by a health worker who showed me the dining room and T.V. Lounges which were comfortably furnished, clean and well it also visitors room with refreshment

facilities if required. After I was visited by a nurse who also advised me on my medication also by a physiotherapist who advised and gave exercise lessons. The food was excellent with plenty of choices hot and cold meals three times a day. I cannot praise the staff highly enough who were helpful, obliging and happy in all they do for you. The bottom line is the staff really do care.

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Review from S H (Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience

I was admitted to Cullum Welch Court as a Marden College resident after knee surgery. I was treated with care and respect at all times and the experience significantly helped my wellbeing. The staff were really caring and professional and the facilities were excellent.

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Review from Daryl M (Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience

I booked into Callum Welch Court for convalescence after spinal surgery. The place was spotless run by very caring staff. Nothing was too much trouble. Facilities were excellent, good reliable food set in exquisite gardens an excellent place for convalescence.

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Review from Lynn M (Friend of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum had late stage cancer and was in for end of life care. She was looked after superbly by everyone, from management, carers, domestic and kitchen staff. All played an active role in treating my mum with respect and dignity and treating her like a family member.
Her pain relief and comfort was handled

well and compassionately. There is also a doctor who visits the home several times per week. This took pressure off of us as a family so we could concentrate on mum.
I could not have received better treatment for mum anywhere.

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Review from Judith I (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience

Our father moved to Morden College because the home he was in no longer gave nursing care.
The nursing at Morden College is excellent and the ulcers he had suffered from for nearly a year have virtually healed. That is due to dedicated nursing care.
Her mobility is beginning to improve with physiotherapy

and exercises.
Everyone is very friendly and genuinely very caring.
Nothing is too much trouble.
We're very happy he is being looked after so well.

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Review from Robert E (Son of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience

When mother was in hospital and I learnt her diagnosis to be terminal, panic set in, not really knowing what to do. The hospital and NHS were brilliant recommending this home on their list of care homes. Once the approach was made and procedures concluded very quickly she was accepted. To date, I cannot

fault the home. They have been brilliant to mother but also to me and my sisters. Panic has turned to assurance and confidence that mother is in very good hands.

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Review from M G E (Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience

Being comfortable and so well cared for was a great aid to my recovery.

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Review from D M (Daughter of Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience

My mother has been a temporary resident in this home for two and a half weeks following knee replacement surgery. The home is outstanding in all aspects. The staff are efficient, kind and very caring, and the overall organisation is excellent. The food is of a very high standard with lots of choice

and variety. Always fresh and nutritious. The home is spotlessly clean and in beautiful surroundings. The garden is lovely. It is impossible to find any fault and I would highly recommend it.

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Review from Francis S (Son of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience

The love and care my dad received was outstanding. All the staff was wonderful. The place was immaculate.

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Review from J B (Sister of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience

First Class!

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Review from Ysabelle B (Daughter of Resident) published on 8 August 2016
Submitted via Website • Report

Overall Experience

My mother stayed here for four weeks respite care following a hospital stay. The level of care was excellent. All the staff were smiling and friendly and my mother felt safe and happy. The grounds are beautiful and residents are taken into the garden if they can not get there themselves.

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Review from C A (Daughter of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience

Cullum Welch Court is the most beautiful environment surrounded by incredible buildings and gardens. It is always calm and peaceful here, despite being located in Greenwich, London. My mother needs extensive and time consuming care, which she always receives from the friendly, kind and professional

staff.
There is a good staff ratio which remains stable and therefore all staff know my mother well. There is also an excellent range of facilities, activities and entertainment as well as very good extra medical support and such as physiotherapists. My brother and I are also always welcomed by the staff. This is a perfect place for my mother at this stage of her life and I am so glad she is there.

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Cullum Welch Court

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