From £2,080 per week
Visits can be made at any time - a more coordinated visit can be made by telephoning the switchboard: 020 8 222 7800
Free parking on site
The Chiswick Nursing Centre has a Review Score of 9.3 (9.286) out of 10, based on 25 reviews in the last 2 years. Over all time The Chiswick Nursing Centre has 43 reviews.
Review from Tony H (Son of Resident) published on 29 January 2018
Submitted via Website •
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Reply from Steve Winter, Centre Director at The Chiswick Nursing Centre
Thank You, Mr H. It was a pleasure to assist your Mum and your Family.
Thank You for your kind comments regards our staff team - which I will pass along to those concerned.
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Review from P H (Resident) published on 13 January 2017
Submitted via Postal Card •
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Reply from Steve Winter, Director at The Chiswick Nursing Centre
We are pleased to hear that your time spent at The Chiswick was productive. Thank you for your kind review.
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Cleanliness
Treated with Dignity
Food & Drink
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Safety / Security
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Value for Money
Review from Jeremy L (Cousin of Resident) published on 7 January 2016
Submitted via Website •
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During his stay, I visited him on a weekly basis and always found him to be in good spirits - he seemed very content with his new home and with those helping him at the Centre. In September 2014, my cousin's health deteriorated markedly and it became clear that his life was coming to an end. During that time the care and devotion that was shown towards him by all of the staff at The Chiswick was a great comfort to all his family and friends and for which I give my wholehearted thanks.
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Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
The Review Score of 9.3 (9.286) out of 10 for The Chiswick Nursing Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.498 for The Chiswick Nursing Centre is calculated as follows: ( (183 Excellents x 5) + (75 Goods x 4) + (18 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 285 Ratings = 4.498
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.788 Points relating to the number of positive Reviews for The Chiswick Nursing Centre is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 146 registered maximum number of service users is 29.2. 23 Positive Reviews ÷ 29.2 = 0.788
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jan 2024
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