Fairlie House

2/6 Uffington Road, West Norwood, London SE27 0RW
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8.1 3 Reviews
  • Fairlie House, London
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Care Provided by Fairlie House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 53 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sylvia Onyekwelu (Registered Home Manager)
  • Admission Criteria
    • High Dependence, Chronically sick residents aged 18 yrs +
    • Ages 18+
  • Room Information
    • Single Rooms (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Fairlie House Reviews (3)

8.1

Fairlie House has a Review Score of 8.1 (8.094) out of 10, based on 1 reviews in the last 2 years. Over all time Fairlie House has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from C W (Wife of Resident) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for over three years. The time he spent there was outstanding, from the manager to the receptionist and all the staff on his floor. He was cared for with so much kindness and the love they all showed for him, again, was outstanding. They all made his last years of his life
so happy, I couldn't have asked for more.

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Safety / Security

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Value for Money

Review from Edith F (Friend of Resident) published on 8 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairlie House is safe; Outstanding home and have enough staff to provide individualised and dignified care. There is effective training which equips staff with the skills to competently render care.
Fairlie House is effective in care; Good knowledge of legislation and law. Fairlie House had got a lot
of qualities that set her as an Outstanding home.
They care for people using the least restrictive methods, so as not to unlawfully deprive people of their liberty.
There is a collaborative culture where staff are involved in making best interest decisions on behalf of their residents with mental capacity act standards.
Care is wonderful; People visiting the home are able to witness excellent rapport between staff and residents. Interactions are positive and built upon trust and respect.
Promoting person-centred care always. There is an underlying understanding that every resident is different.
Fairlie House is well led and responsive; A good manager is available to all in need.

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Review from Sheila M (Sister of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for all your support and help given to my sister during this challenging time due to COVID. She looked so well and happy as I have not seen her since last year. Can't wait to hug her, so glad she is in good hands with caring and loving staff. Special thank you for everything you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Current Review Score: 8.1 (8.094)

Overview of Review Score

The Review Score of 8.1 (8.094) out of 10 for Fairlie House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Fairlie House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.094 Points relating to the number of positive Reviews for Fairlie House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 1 Positive Reviews ÷ 10.6 = 0.094

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Fairlie House

What types of Care is Fairlie House registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairlie House provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Fairlie House have?

There are 53 Single Rooms.

What are the Facilities & Services at Fairlie House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairlie House to the centre of London?

5.3 mile(s) as the crow flies, distance by road may be significantly further.