Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Forrester Court has a Review Score of 9.3 (9.271) out of 10, based on 19 reviews in the last 2 years. Over all time Forrester Court has 49 reviews.
Review from Maria C (Daughter of Resident) published on 3 March 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Fiona Madder, Home Manager at Forrester Court
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one, and that our team has been able to help at a difficult time. Many thanks, the Care UK team
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Review from Maria H (Wife of Resident) published on 7 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Steven H (Nephew of Resident) published on 24 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from P J (Partner of Resident) published on 12 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from C F (Niece of Resident) published on 13 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Robert H (Son of Resident) published on 16 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Victor O (Resident) published on 13 May 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Fiona Madder, Reviews Team at Forrester Court
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Maryama A (Private Carer of Resident) published on 13 May 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Reviews Team at Forrester Court
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team.
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Review from Eilis G (Friend of Resident) published on 16 January 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Fiona Madder, Reviews Team at Forrester Court
Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time.
Many thanks, the Care UK team.
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Review from Diane H (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from P K (Son of Resident) published on 14 November 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from K B (Wife of Resident) published on 6 September 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
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Review from B B (Wife of Resident) published on 12 August 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from R W (Daughter of Resident) published on 24 July 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from F M (Husband of Resident) published on 12 July 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from N B (Resident) published on 7 July 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
b. You need more staff for the care and support to achieve satisfactory and good care for your residents. We
Reply from Samantha Debenham, Reviews Team at Forrester Court
Thank you for taking the time to write a review for Forrester Court. We are pleased to hear that you are finding walking exercises helpful in your rehabilitation programme. We would like to assure you that your concerns have been shared with the home manager and they have expressed intentions to meet with you to discuss any additional support that can be provided to you. All feedback is greatly appreciated and will ultimately help us to improve our delivery of care and offering of support to residents.
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Review from Denis O (Brother of Resident) published on 12 June 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from P W (Resident) assisted by family/friend published on 6 June 2023
Submitted via Postal Card •
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3.0 out of 5
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Review from Julie S (Friend of Resident) published on 23 May 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from N M (Son of Resident) published on 13 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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The Review Score of 9.3 (9.271) out of 10 for Forrester Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.475 for Forrester Court is calculated as follows: ( (127 Excellents x 5) + (68 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 217 Ratings = 4.475
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.796 Points relating to the number of positive Reviews for Forrester Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 113 registered maximum number of service users is 22.6. 18 Positive Reviews ÷ 22.6 = 0.796
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Apr 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
