Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.6 87 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.

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Care Provided by Westcombe Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Abimbola Kehinde (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Westcombe Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Westcombe Park Care Home Reviews (87)

Total of 87, showing 1-20
9.6

Westcombe Park Care Home has a Review Score of 9.6 (9.557) out of 10, based on 23 reviews in the last 2 years. Over all time Westcombe Park Care Home has 87 reviews.

Overall Experience

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Date Published

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Review from M S (Son of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Westcombe Park is a very homely and kind care home. All the staff are happy, caring, knowledgeable, and experienced. Communication and service is excellent and the activities and specialisation are appreciated. The care home is well maintained, clean and tidy. The room and facilities are fabulous and
the environment is a 'home from home'. The food unfortunately could still be better. The variety is perfect but the cooking standard could be better.

Reply from Lisa Henderson, Customer Care Advisor at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear words like "Happy" and "Caring" being used to describe our Staff. We hope to continue providing your loved one with the best possible care.


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Review from J G (Wife of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are caring! And almost always remain cheerful and positive when with residents. The level of security is very reassuring. The management interaction with residents and relatives is well-balanced.

Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear words like "Cheerful" and "Positive" being used to describe our care. We hope to continue providing your loved one with the best possible care.


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Review from L R (Wife of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so relieved and pleased that my husband is at Westcombe Park Care Home. I know he is in good hands. The care staff are thoughtful and thorough. The manager talks to residents and their families on a regular basis. Our voices are heard! The recreation team works so hard to provide entertainment
and activities for all tastes.

Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Sheila O (Respite Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Westcombe Park after a heart operation and I am so glad I did. Everyone is so kind, helpful and cheerful. Just what I needed when feeling exhausted and unwell. I'll certainly recommend Westcombe Park to anyone who needs some care.

Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your kind words. We hope Westcombe Park Care Home did everything possible to make the transition as easy as possible. Thank you for choosing our home for your stay.


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Review from Peter P (Resident) assisted by family/friend published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I didn't expect to need a care home. The staff helped me settle in. They help me make the best of everything. I am grateful for the daily care I receive.

Reply from Maria Ricketts, Customer Care Adviser at Westcombe Park Care Home

Thank you for your lovely review. We hope Westcombe Park Care Home did everything possible to make the transition as easy as possible. Thank you for choosing Westcombe Park for your stay.


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Review from Susan J (Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I felt well cared for at Westcombe Park, although staff shortages led to a few problems, such as missing some morning activities (chair exercises) as I had not been showered in time. The room was quiet and kept clean, although the floorings in both the bedroom and bathroom need replacing as they are
worn. There was a good variety of food. The fruit plate was especially welcome to me as a 'pre-diabetic' but there was no sugar-free yoghurt.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your review. We hope Westcombe Park Care Home did everything possible to make the transition as easy as possible. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Review from Barbara R (Regular Volunteer) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit Westcombe Park Care Home twice a month as it is in St John's Parish. I enjoy listening and talking to the residents, I have made friends with several of them. I have not heard a single criticism of the staff or food, just some times other residents when they are being noisy through no fault
of their own. I enjoy also chatting to the regulars in the common room, they seem happy. In fact the atmosphere in the home is pleasant throughout.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from volunteers feeling like our residents are cared for and looked after. We will certainly pass your comments on to the manager.


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Review from A B (Sister of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been well treated at Westcombe Park. Staff have been very welcoming and supportive. Food in recent months has been too variable.

Reply from Rosie Smith, Customer Advisor at Westcombe Park Care Home

Hello and thank you for taking the time to leave a review for Westcombe Park Care Home. We are pleased to hear that the staff have been "welcoming" and "supportive". We will pass on your comments to the home for the future. Best wishes!


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Review from Veronica M (Sister of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was admitted to Westcombe Park Care Home on 17/01/2023 and died there on 15/10/2024. In all that time he was very well cared for by the nursing staff, care workers and in particular the two ladies who arranged all the social activities and entertainment. Thank you all very much for looking
after my lovely brother.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your kind words. We are sorry for your loss. It is always nice to hear from family members feeling like their loved one has been cared for and looked after and we are glad to help you and your family through such a difficult time. Hopefully you will go away from this feeling like your brother received the best possible care.


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Review from Stephen B (Son of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a shame I cannot name people as there are so many wonderful people in Westcombe Park who deserve a mention. Our family feel blessed to have our Mum in this home. Her care is amazing and she is treated with respect and love. The relative gateway is very useful and quarterly resident and relative
meetings are always set up effectively for us to join digitally.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are very happy to hear you can feel at ease with your Mum in our care. We will certainly pass your comments on to the manager. We hope to continue providing your loved one with the best possible care.


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Review from Winston L (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mum's stay was very short but during that time all the staff tried their hardest to make sure her stay was as comfortable as possible. They tried to get to know her habits and it was all the more difficult as she did not speak much English. All the staff were very friendly and helpful and tried to
be as accommodating as possible. I am sad that Mum could not stay longer.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your kind review. We are very happy to hear you felt at ease with your mum in our care and it is always nice to hear words like "very friendly" and "helpful" being used to describe our care. Hopefully, you will go away from this feeling like she received the best possible care.


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Review from Alexa S (Daughter-in-law of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Westcombe Park for just over a year. We are extremely happy with her care. This means we do not have to worry about her. We know that her care and domiciliary needs are fully met and she is happy which makes us happy. Thank you, Westcombe Park.

Reply from Rosie Smith, Customer Advisor at Westcombe Park Care Home

Hello and thank you for taking the time to write the staff at Westcombe Park such a lovely review. We are thrilled to hear that you are so happy with your mother's care and that your mind is now at ease in regard to her care. We hope that she continues to enjoy her stay there.


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Review from D A (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into the home in July 2023. It's been a great place for him. He recognised the need for full-time professional care and he has been provided this at Westcombe Park care home in a most wonderful way. The greatest asset of the care home is the staff and the whole team at Westcombe Park
have been so kindly and caring of him. I couldn't think of a better place for him to be at this time of life.

Reply from Grace Langfield, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your review. We hope Westcombe Park care home did everything to make the transition as easy as possible. We hope to continue providing your father with the best possible care and we will certainly pass your comments on to the manager.


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Review from Angela H (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming, happy environment.
Staff made an amazing effort over Christmas for residents and families to feel part of the celebrations.
Entertainment staff also put on activities on a daily basis with singer, carol services and animals being brought into the home. The care home is spotless and
a welcoming home.
Residents families were also invited to a Christmas, which was thoroughly enjoyed.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear words like “Welcoming” and “Happy” being used to describe the environment at Westcombe Park. We are pleased to hear that you are impressed with the cleanliness of our care home and you felt like part of our Westcombe Park family. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from M D (Next of Kin) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management were amazing in everything they do for everyone at Westcombe Park Care Home.
There is nothing I can say, everything was excellent.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. It is always nice to hear from family members who feel like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review from O O (Grandson of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really appreciate the staff at Westcombe Park. After my grandad was discharged from the hospital we brought him here while his new house was getting prepared. Since being here his health has done a 180-degree turn. The staff were extremely helpful in rehabilitating him, not only physically but mentally
as well. The constant routine and mental stimulation did amazing things for him. He really enjoyed his time here.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your lovely review. We hope Westcombe Park care home did everything possible to make the transition as easy as possible for your Grandad, and we were glad to help you and your family through such a difficult time. Hopefully, you will go away from this feeling like your Grandad received the best possible care.


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Review from Hakeen Y (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a privilege for me to write this review to you at Westcombe Park Care Home for a job well done during the stay of my daddy here. I am feeling very proud of your performance and the care being rendered to my daddy.
Thanks so much.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your dad in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Ray O (Husband of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving in November 2022 my wife has progressed well and looks amazing, having had regular showers, hair washed and dried which makes her look so much more like her old self I know and love, she is so much happier and cheerful and appreciates the staff coming in to see her.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope Westcombe Park care home did everything possible to make the transition as easy as possible. We hope to continue providing your loved one with the best possible care and we look forward to seeing you again soon.


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Review from Lucy V (Daughter of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old mother moved into Westcombe Park Care Home in November and has quickly settled in. She enjoys the companionship of having a cup of tea with everyone and getting involved with the games and events in the lounge every day but also has the space to rest in her room when needed. It’s a huge
relief knowing that she’s so well cared for and I am so grateful for the kindness shown to my mother by all of the staff.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother in our care. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Susan G (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been in this home since January 2023. She has been on palliative care, we have found from reception, staff and management friendly and kind. When needed for assistance have provided the help where they can. Some of the relevant options we can't answer due to Mum's circumstances.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave your comments. We hope Westcombe Park Care Home has done everything possible to make the transition as easy as possible for your Mum and your family. We hope to continue providing your loved one with the best possible care.


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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.557 for Westcombe Park Care Home is calculated as follows: ( (174 Excellents x 5) + (77 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 271 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Mar 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.


Awards / Recognitions (7)

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Meet the Team (6)

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Julian Rigby

Job Title: Clinical Deputy Manager

Joined: 2018

I have worked for BUPA for over six years now! I first started working in the NHS which helped develop my interest in care. From there I found a real passion for working with the elderly, developing relationships and helping residents and their families smile. In my free time, I love walking my dogs and playing with my grandchildren.


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Anna Sharod

Job Title: Chef Manager

Joined: 2022

I have been with BUPA for coming up to two years. I have worked in kitchens most of my life and adore the family feel a care home kitchen has. I live very locally to the home.


In my spare time, I love enjoying the outdoors with my pets.


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Minu Kurian

Job Title: Senior Care Assistant

Joined: 2023

I started with BUPA around a year ago and am loving the job role. Caring for others has always been a passion of mine and it gives me deep satisfaction to help make residents comfortable and happy.


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Stacey Gale

Job Title: Receptionist

Joined: 2017

I have worked at Waverley Grange for seven years and have been managing enquiries and show-around for two years. I really enjoy my role as I have always wanted to work a job where I can help people. I love being around our residents and working day-to-day with our amazing team! In my spare time, I love being outside in nature whether that be cycling or swimming in the sea.


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Dilyana Sharkova

Job Title: Home Manager

Joined: 2014

I started as Waverley Grange Home Manager three years ago. Although I have been with BUPA in various homes since 2014. I find working in the care sector incredibly rewarding. I treat my residents and staff as if they are my own family and love to see a smile on their faces. It is a privilege to be there for all of them and give them my support.


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Mark Wei Hu

Job Title: Financial Administrator

Joined: 2022

I first started with BUPA nearly two years ago. I hadn't previously worked within care services however, I get so much satisfaction from having a positive impact on people's lives.


In my spare time, I love to be with my family and also enjoy cycling and coding.


Frequently Asked Questions about Westcombe Park Care Home

What types of Care is Westcombe Park Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westcombe Park Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Westcombe Park Care Home have?

There are 45 Single Rooms.

What are the Facilities & Services at Westcombe Park Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westcombe Park Care Home to the centre of London?

7.4 mile(s) as the crow flies, distance by road may be significantly further.