Westcombe Park Care Home

112a Westcombe Park Road, Blackheath, London SE3 7RZ
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9.6 87 Reviews
  • Westcombe Park Care Home, London
Westcombe Park is a modern care home situated in a pleasant leafy neighbourhood of south-east London. Here, they warmly welcome residents in need of nursing or residential care. They also provide respite and convalescence care.

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms are en suite. It can also accommodate couples with double rooms.

The home is close to local transport links, is a few minutes’ drive from the A2 and benefits from a bus route stopping directly outside the home, making visiting for family and friends easier. The care home is also only a few minutes’ walk to local amenities, shops and the local bank.

At Westcombe Park, staff take great care to focus on the person. It’s important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence.

Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them.

There’s a real sense of community at Westcombe Park. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether a loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Westcombe Park Care Home'.

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Care Provided by Westcombe Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Abimbola Kehinde (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Westcombe Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Westcombe Park Care Home Reviews (87)

Total of 87, showing 21-40
9.6

Westcombe Park Care Home has a Review Score of 9.6 (9.557) out of 10, based on 23 reviews in the last 2 years. Over all time Westcombe Park Care Home has 87 reviews.

Overall Experience

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Review from Lyla R (Daughter of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love Westcombe Park. My mum arrived in May 2022 and at 92 is doing extremely well.
I was initially concerned because Mum was transferred from another care facility which wasn't quite meeting her needs anymore.
She arrived in a wheelchair and straightaway I had a great feeling. She is always praising
the staff, including the manager and her team, who have taken the time to know and understand Mum.
She gets her hair done and seems extremely content, happy and relaxed.
She likes to participate in the games and activities which are fun and run very well.
We love joining the wonderful events and activities too.
5 stars for sure.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are so pleased to hear that your Mum is doing extremely well in our care and that you, as a family, can feel at ease knowing that she is receiving the best possible care. It is so lovely to hear that your Mum can feel understood and cared for at Westcombe Park and we hope to continue providing your loved one with the best possible care.


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Review from Alan H (Son of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went to the care home in November 2022, being bedbound she is totally dependent on the carers for everything and she has nothing but praise for the staff and the care that they provide. Where possible they try to include her in as many of their activities as possible and she loves the music nights.
I’m always made welcome on my visit’s and there is always someone around to answer any questions that arise.

Reply from Fran Donno, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are so pleased to hear that you and your Mum feel like part of our Westcombe Park family. We have a genuine regard for our residents and their loved ones so it is lovely that this shines through. We hope to continue providing your loved one with the best possible care.


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Review from Sarah E (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother moved into Westcombe Park Care Home just before Christmas. The Manager was professional and friendly and went above and beyond to admit my Mother on the 23rd of December. All the staff have been warm and friendly and have supported my Mum and the family over a difficult few months. Mum is
happy, well cared for and has enjoyed going to the Residents Lounge for activities. The ladies who sort the entertainment program are warm and friendly to Residents and Relatives alike. I have joined Mum for a Rock and Roll afternoon and a visit from The Owl Sanctuary. Mum enjoys the music morning every Wednesday. We are both looking forward to Elvis the Entertainer visiting in the near future. The home has 45 Residents and retains a small family atmosphere.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for your kind words. We are pleased to hear your Mother has settled nicely at Westcombe Park Care Home and that she is happy and well cared for. We hope to continue providing your loved one with the best possible care and look forward to hearing about the upcoming activities she will get involved in.


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Review from Michelle M (Mother of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff that cared for my mum. They all gave my mum respect and went above and beyond to help her. There was nothing they wouldn't do. Everything we asked for was done within hours. They all greeted us with open arms and a warm smile.
They really are amazing, great team
work. Thank you all once again.

Reply from Grace Langfield, Customer Service Adviser at Westcombe Park Care Home

Thank you for leaving such a kind review. We are so glad to hear Westcombe Park went above and beyond to make your family and your Mum so looked after and accommodated. We will certainly pass your comments on to the manager.


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Review from J S (Daughter of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff who attended my mother in her final days were exemplary. They were so kind, caring, and sensitive both to my mother's needs and to us her family. The care home manager was extremely supportive throughout my mother's stay, and when managing her transfer to and from Hospital, and ultimately
her palliative care. I would particularly like to mention and praise the nursing and support staff.

Reply from Grace Langfield, Customer Service Adviser at Westcombe Park Care Home

We appreciate the time you have taken to leave your review. We are glad to have helped your Mother and family through such a difficult time. Hopefully, you have gone away from this feeling like your loved one received the best possible care.


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Review from T C (Grandson of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was here for three weeks before he passed away. The staff were always lovely and caring, not a bad thing to say about the care home or the staff, all absolutely amazing hearts. Thanks for everything.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We really appreciate you taking the time to leave us your review. Our condolences for your loss and we are glad to have been able to support you all during your grandfather's last weeks.


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Review from Claire C (Granddaughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing experience for my grandad, who came to stay for his final days. The staff were so kind, respectful and generous, even on his last birthday, brought him a little gift and a cake and sang him a happy birthday! Couldn't have wished for him to be taken better care of! As a family, we are extremely
thankful to the staff at Westcombe Park Care Home!

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

Thank you for taking the time to leave us your lovely comments. We are glad to help you and your family through such a difficult time, and we hope you will go away from this feeling like your Grandad received the best possible care.


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Review from S P (Son of Resident) published on 25 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after by the whole team at Westcombe Park Care Home with integrity, care and love. Sadly, Mum passed away after nearly a year at the nursing home. Each member of staff was proficient in their manner and attitude as to the care they provided. As a son of an Asian Indian background,
I initially thought that it might be difficult for the nursing home to meet Mum's beliefs and cultural way, however, I was completely wrong. The staff provided all the needs of my mum with respect and dignity. There are a few members of staff I will keep in touch with for a very long time as they became close friends and peers to my family.
Thank you all at Westcombe Park for looking after Mum.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. We are glad to hear that you felt that your mother received such a high level of care with Westcombe Park and she was treated with respect and dignity. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Ann M (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience from day one to when my mother was transferred to the care home. Her care throughout her stay was caring and thorough. The staff are friendly and empathetic to the needs of my mum. Would recommend this care home to anyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback, we are happy to hear you say it was an excellent experience from day one. Thank you for your recommendation.


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Review from D S (Daughter of Resident) published on 13 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Westcombe Park Care Home in November 2021 and sadly passed away in August 2022. Throughout her stay, the care and professionalism were exceptional right from helping her to settle in - to encourage her to eat well and engage in activities around her. I believe that she was as happy
and comfortable as she was able to be at the end of her life. Her end was peaceful, and due to the prompt action of the staff, I was able to spend time with her and make sure she was not alone.

Reply from David Mclean, Customer Service Adviser at Westcombe Park Care Home

Thank you for your lovely review; we were glad to help you and your family through such a difficult time. We are saddened to hear about your loss. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from H T (Resident) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The only thing I will say is that the curtain rails need looking at.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback, I will pass this on to our housekeeping team.


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Review from Sonia O (Respite Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I was at Westcombe Park Care Home for convalescence following a hip replacement. The carers here are amazing. There is nothing too little or big for them to do for you. They are so caring and kind. I'd like to mention, in particular, the health care assistant and the young girl who gave me a shower.
A special thanks to two staff members who both go above and beyond and made my stay better than it might have been.

Reply from Rebecca Kellegher, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your kind comments. It is always nice to hear words such as "Kind" and "Caring" being used to describe our care; thank you for choosing Westcombe Park for your stay.


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Review from Stephen P (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has truly been cared for. I live in Canada and have spent the last month here in England visiting mum. I am so happy to see her so well looked after. The staff are helpful and kind. Using Westcombe Park Care Home was the right choice.

Reply from Amanda Barnes, Customer Service Adviser at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your mum has been cared for in our home and that you find our staff helpful and kind. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from Diane M (Sister-in-law of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault anything at this nursing home. Everyone is caring and dedicated. We are very grateful that our loved one was looked after so well.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your kind words. We hope you can take comfort knowing your loved one was well cared for at Westcombe Park.


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Review from Sandra S (Niece of Resident) published on 26 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was a resident for a short while for nursing care. The manager and staff treated my uncle with the utmost care, respect and dignity. His room was kept to a high standard. His last days will be remembered as being cheerful and well looked after. I cannot speak more highly of Westcombe Park Care
Home and would recommend it to anyone requiring nursing or residential care. Top class home from home. Thank you to all the team!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to leave us a review. We are so sorry for your loss, hopefully, the knowledge that he was well cared for in his final days is of comfort to you. Thank you for your recommendation.


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Review from S K (Respite Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed in an ensuite ground floor room with a lovely view of the gardens. The room was quiet and I had a good night's sleep. So grateful for all the care and kindness received from all the staff, really helped me on the way to my recovery from my operation. The management and staff went out of their
way to look after me.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for taking the time to write us a review. We are glad that your stay at Westcombe Park helped with your recovery. Please let us know should you need our care again in future.


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Review from Stella D (Sister of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the home a year ago as she was in need of 24-hour care. Another relative of mine was in the home at this time and had been so well looked after I knew my sister would be in good hands. I always find the staff friendly and helpful.
The visiting arrangements are very efficient
with testing and protective clothing to ensure safety when seeing our loved ones.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your review. We are glad to hear that our safety procedures helped to make you feel safe when visiting.


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Review from Adrian M (Son of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my mother on a regular basis. I am made very welcome when I arrive at the home and they get to know you. They have procedures in place to ensure that we do not bring Covid into the home and these are dealt with in a practical and friendly manner and has meant that the home has stayed clear and
the residents have been kept safe.
The staff are very friendly with the residents and take very good care of them. They look after their physical needs, medical needs and general well-being. The staff are very easy to talk to with any concerns you have and are more than happy to explain what is happening.
They are like a second family to my mother.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We really appreciate you taking the time to leave us your review. It is so nice to hear that you feel like our staff are a second family for your mother. Thank you again for your kind words.


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Review from Janet S (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As Mum was not too well, the staff were always ready to assist and all in all, she was in the best place.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

We appreciate you taking the time to leave us your comments. Thank you for choosing us to care for your mum.


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Review from Anita P (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having a parent you love so dearly, it breaks your heart when you're left with no option but a nursing home.
However Westcombe Park Care Home has been outstanding and the right choice for our mother and family. The nursing home has provided excellent care for my mother, regular communication, especially
during this difficult time (Covid) and the staff who are always willing to go the extra mile.
A special thank you to the manager who runs the nursing home so efficiently.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Westcombe Park Care Home

Thank you for your feedback. We are so happy to hear that your experience has been outstanding with Westcombe Park. I will pass your comments on to the manager. Thank you again.


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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Westcombe Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.557 for Westcombe Park Care Home is calculated as follows: ( (174 Excellents x 5) + (77 Goods x 4) + (17 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 271 Ratings = 4.557

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westcombe Park Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Mar 2025

Every bedroom has been thoughtfully decorated to create a warm and homely atmosphere. Most of the bedrooms offer en-suite facilities. There are also double rooms available for couples.


Awards / Recognitions (7)

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Meet the Team (6)

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Julian Rigby

Job Title: Clinical Deputy Manager

Joined: 2018

I have worked for BUPA for over six years now! I first started working in the NHS which helped develop my interest in care. From there I found a real passion for working with the elderly, developing relationships and helping residents and their families smile. In my free time, I love walking my dogs and playing with my grandchildren.


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Anna Sharod

Job Title: Chef Manager

Joined: 2022

I have been with BUPA for coming up to two years. I have worked in kitchens most of my life and adore the family feel a care home kitchen has. I live very locally to the home.


In my spare time, I love enjoying the outdoors with my pets.


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Minu Kurian

Job Title: Senior Care Assistant

Joined: 2023

I started with BUPA around a year ago and am loving the job role. Caring for others has always been a passion of mine and it gives me deep satisfaction to help make residents comfortable and happy.


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Stacey Gale

Job Title: Receptionist

Joined: 2017

I have worked at Waverley Grange for seven years and have been managing enquiries and show-around for two years. I really enjoy my role as I have always wanted to work a job where I can help people. I love being around our residents and working day-to-day with our amazing team! In my spare time, I love being outside in nature whether that be cycling or swimming in the sea.


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Dilyana Sharkova

Job Title: Home Manager

Joined: 2014

I started as Waverley Grange Home Manager three years ago. Although I have been with BUPA in various homes since 2014. I find working in the care sector incredibly rewarding. I treat my residents and staff as if they are my own family and love to see a smile on their faces. It is a privilege to be there for all of them and give them my support.


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Mark Wei Hu

Job Title: Financial Administrator

Joined: 2022

I first started with BUPA nearly two years ago. I hadn't previously worked within care services however, I get so much satisfaction from having a positive impact on people's lives.


In my spare time, I love to be with my family and also enjoy cycling and coding.