Rosewood House Care Home

82 Redmans Road, Stepney Green, London E1 3AG
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9.6 36 Reviews
  • Rosewood House Care Home, London
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Care Provided by Rosewood House Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 90 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Keith Crowhurst (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (90)

Funding & Fees Guide for Rosewood House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,300
    • Self-Funded Residential Dementia Care £1,300 – £1,400
    • Self-Funded Nursing Care £1,450 – £1,550
    • Self-Funded Nursing Dementia Care £1,550 – £1,650
  • (these prices are only a guideline, please contact Rosewood House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Rosewood House Care Home Reviews (36)

Total of 36, showing 1-20
9.6

Rosewood House Care Home has a Review Score of 9.6 (9.634) out of 10, based on 17 reviews in the last 2 years. Over all time Rosewood House Care Home has 36 reviews.

Overall Experience

  • 28
  • 7
  • 1
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36
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17
19

Review from Lynn V (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and I are very happy with the care my mother receives at Rosewood. The staff are brilliant with the residents and family too. I have no concerns for my mum at Rosewood and feel happy that they do everything that they can for the residents.

Reply from Sarah Webber, Marketing and Partnerships Manager at Rosewood House Care Home

Thank you for taking the time to write this review, we are incredibly proud of our wonderful team.


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Review from Mark P (Son of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I saw this place I knew it was the home for my mum. Not only did it look stunning, my initial interactions with the staff were extremely positive and warm and they also went above and beyond to accommodate my mum. Since being here we have shared many happy memories and genuinely feel at home.

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Review from Victoria C (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident and gets amazing care. My dad came to live at Rosewood in June 2023. He is being looked after so well, they are caring for all his needs. He's happy, clean and enjoys the food. Rosewood is an amazing home.

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Review from L D (Granddaughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great care home. The staff and facility is a great place.
I feel as though my nan and grandad, along with the other residents, are very well looked after. I feel at ease and happy for them to be here.

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Review from J A (Son of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is happy and comfortable here at Rosewood House. The nurses and the care staff make excellent provisions for my mother's medical needs. I am extremely happy with the level of care that my mother is receiving.

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Review from A T (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has lived at Rosewood House for over two years now. The staff on her unit are kind and caring and always treat her with dignity and respect. The unit has a calm and friendly feel. I visit regularly and am always made to feel welcome. The staff keep me informed about any changes to my mother's
health and well-being.

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Review from G B (Wife of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly, helpful group of staff - very patient.
The food has improved recently.
Sometimes, residents need more stimulation, but home members do what they can.
Impressed by the daily cleaning regime.

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Review from Nicholas C (Son of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel as though Da has been a lot more happy and calm recently. The current staff working on Kit-Kat seems to have built a good relationship with Dad and is aware of Dad's interests and needs. The staff are always helpful and happy to assist whenever needed. Dad also enjoys the food served and has
recently enjoyed a day trip to an art gallery with carers and family.

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Review from L C (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She was very well cared for by wonderful staff who were very kind to her and to us.

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Review from S F (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were, without fail, kind and attentive to my friend, especially in the last days of her life.
We wished a minister or priest could have been found to visit her but sadly, this didn't happen.
Management/admin were patchy in their support and passing on of information. We should have been
told that she was entitled to nursing care funding when we admitted her, for example.

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Review from R S (Brother of Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found your care home very clean and neat, your staff are genuinely interested in helping others and providing excellent patient care. They are very friendly, professional and always in a consistently positive and skilful manner. In short, with my forty-eight years of dealing with care homes, I found
yours very excellent. Each time I come to visit my brother from Stoke-on-Trent, they will give me delicious food and teas, as many as I want. Please keep on this wonderful hospitality.

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Review from Paul A (Resident) published on 21 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm currently a resident at Rosewood House Care Home and I couldn't be any happier.
At the time of my admission in the neuro unit, my condition was very poor but thanks to the hard work and effort from the team, I have improved very much. The home, environment and atmosphere are phenomenal. There isn't
any other place that I would rather be. Rosewood House has made a positive impact in my rehabilitation, I can on thank them.

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Review from P J (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found everything at Rosewood House to be excellent and would recommend it to anyone. I can honestly say that my daughter is very happy, and well looked after which alleviates my worry about leaving her here. The house is managed very well with the residents at the heart of it all.

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Review from Edward M (Son-in-law of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff within the home excellent. The care they provide to my mother-in-law is faultless. The home is generally in very good condition and I can't complain about the facilities. The food is restaurant level, which is good as my mother-in-law is a very good eater. My mother-in-law is always
well dressed when out of bed. No care home is perfect, but any issues with Rosewood are inconsequential. The staff (admin, carers, nurses and etc.) are so good.

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Review from Tijen M (Daughter of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is so welcoming and calm. We felt at ease with Dad here because staff were so caring, the rooms and wards were clean. This place cares about families as well as residents. They are caring and friendly. It is a beautiful place here and so happy with the service compared to other care homes
Dad has been in, by far this is the best. We are really happy.

Reply from Sarah Webber, Marketing and Partnerships Manager at Rosewood House Care Home

Thank you so much for taking the time to write this wonderful review - we will ensure your words are shared with the team, we really appreciate this.


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Review from Sezin M (Wife of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was overwhelmed by the care, love, support, friendliness and overall cleanliness by everyone.
Seeing the patients/residents so happy including my husband well cared for gives me peace of mind to know he's well taken care of.

Reply from Sarah Webber, Marketing and Partnerships Manager at Rosewood House Care Home

Thank you so much for taking the time to write this review - we are incredibly proud of our wonderful team.


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Review from Kezi A (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have nothing but positive great things to say. As soon as my father arrived, we felt so welcomed. The home is lovely, clean and welcoming. All the staff are so friendly and treat my father and us with so much love and respect.
So happy and couldn't recommend this place enough. Putting someone/loved
one in a home isn't an easy decision, but we love this home so much that it has put us at ease. Thank you to everyone.

Reply from Lesley Loizou, Regional Community Relations Lead at Rosewood House Care Home

Dear Kezi, you are very welcome and thank you for your kind words, we will make sure the staff are given your feedback which is invaluable as they truly know that they are recognised and appreciated for all their hard work.


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Review from Maria W (Daughter of Resident) published on 14 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved in around ago it was the first time I had seen the home as I live some distance away. My sister deals with day-to-day things. I was taken aback with the welcome she received - it was amazing, I visit every 6-8 weeks and I have never found anything negative about staff or home. The staff
are wonderful, they always make me feel welcome and at home. My mum is very happy and loves all the staff.
The food is fantastic, she's never left in bed all day. Wonderful place and staff. Thank you.

Reply from Lesley Loizou, Regional Community Relations Lead at Rosewood House Care Home

Dear Maria, thank you so much for your lovely review, we will give your feedback to the staff so they know how much families appreciate the work they do. We are delighted to hear that Mum is really happy living with us too. Look forward to seeing you again soon.


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Review from R B (Nephew of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time that I visit Rosewood House Care Home, I feel so welcomed by the team, my uncle seems to receive very good care, his room is always very clean, the lounge area is very cosy and all residents look happy.
As I came to visit, lunch arrived, so I got to see the food provided that come plated
from the kitchen, and looked appealing.
We are very happy to choose rosewood as my uncle's new home.
Thank you everyone keep up the good work.

Reply from Lesley Loizou, Regional Community Relations Lead at Rosewood House Care Home

Thank you so much for your kind review, we will ensure the team are aware of your comments as feedback is essential for us to ensure that we continually strive to improve our services and keep our residents happy.


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Review from Susan M (Daughter of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially went into Rosewood House Care Home for respite care in November. He decided to stay and is now a permanent resident. I cannot praise the team highly enough for their help and care. In very difficult circumstances they have looked after my father and I cannot explain enough what a
relief it is for me knowing he is cared for 24/7. Every single member of staff from management have been brilliant, kind and understanding. They genuinely care for all of the residents and nothing is ever too much trouble. It is an inclusive atmosphere and everybody is treated with respect and dignity which is really important.

Reply from Lesley Loizou, Regional Community Relations Lead at Rosewood House Care Home

Dear Susan, Thank you so much for your review, we will make sure this is shared with all the staff involved in your father's care. It is so lovely when people acknowledge all their hard work. We are delighted that Dad decided to stay and feels happy with us.


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Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for Rosewood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Rosewood House Care Home is calculated as follows: ( (150 Excellents x 5) + (43 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 203 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.944 Points relating to the number of positive Reviews for Rosewood House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 17 Positive Reviews ÷ 18 = 0.944

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2024

Overall
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Rosewood House Care Home

What types of Care is Rosewood House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosewood House Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Rosewood House Care Home have?

There are 90 Single Rooms.

What are the Facilities & Services at Rosewood House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosewood House Care Home to the centre of London?

4.5 mile(s) as the crow flies, distance by road may be significantly further.