St Mary's Care Home

3 Tooting Bec Gardens, Streatham, London SW16 1QY
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9.9 46 Reviews
  • St Mary's Care Home, London
St. Mary’s Care Home is a privately owned 86-bed purpose-built care home, located in a quiet setting off a residential road in Streatham, South London. The Home provides specialist nursing, residential and dementia care.

All bedrooms are tastefully and comfortably furnished with television, telephone points and 24-hour nurse call system – many are en-suite, some with showers. Residents are encouraged to personalise the bedroom.

Food is cooked freshly on site by the in-house chefs and meals are served either in the spacious dining room, within each wing, or the residents’ own room as preferred.

The home boasts a reminiscence room, a hairdressing salon, a sensory room, 2 private gardens and its own cinema and a residents' pub.

St Mary's runs a varied activities programme for the residents, managed by two coordinators, using the courtyard and garden when the weather is good.

Established in 1931, initially to care for nuns from the adjacent church of the English Martyrs, some of the walls of which form part of the much-extended home, St Mary’s has a beautiful private chapel for services and private prayers.

In January 2022 the Care Quality Commission (CQC) gave St Mary’s a 'good' inspection rating across all five categories and overall.

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Care Provided by St Mary's Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • St Mary's Care Home
  • Person in charge
  • Priscilla Chibanda (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (82)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (64)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for St Mary's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,750 – £1,900
    • Self-Funded Residential Dementia Care £1,750 – £1,900
    • Self-Funded Nursing Care £1,750 – £1,900
    • Self-Funded Nursing Dementia Care £1,750 – £1,900
    • RESPITE Self-Funded Residential Care £1,750 – £1,900
    • RESPITE Self-Funded Residential Dementia Care £1,750 – £1,900
    • RESPITE Self-Funded Nursing Care £1,750 – £1,900
    • RESPITE Self-Funded Nursing Dementia Care £1,750 – £1,900
  • (these prices are only a guideline, please contact St Mary's Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits available, Lateral flow Test required and Testing available on site in POD.


  • Parking

  • Private Parking available on site


St Mary's Care Home Reviews (46)

Total of 46, showing 1-20
9.9

St Mary's Care Home has a Review Score of 9.9 (9.921) out of 10, based on 20 reviews in the last 2 years. Over all time St Mary's Care Home has 46 reviews.

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Review from M T (Friend of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was transferred to this care home from hospital after suffering a severe stroke. His mobility is compromised. He has received professional and compassionate care on an ongoing basis.

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Review from A W (Husband of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since February 2024 at St Marys. The staff including carers, nurses and management are all very friendly and very professional, it's a very relaxed atmosphere and all the staff are approachable if you have any questions. The decor and rooms are adequate with light colours
giving a calming feeling. The home has an excellent restaurant and bar and also entertainment twice a week, on the whole, I would say St Marys is very good.

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Review from Marian T (Sister of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the 18 months since my sister has been here. The improvement has been immense. She is cared for very well and all the staff on the first floor are very kind and friendly. She has been receiving physio and has improved physically. Long may it continue. The staff deserve all the praise they can get.

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Review from George H (Son of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to St Mary's Care Home in March 2023 after various previous homes. The level of care, help and therefore improvement in my mum has been nothing short of unbelievable!
I cannot thank the staff enough for their commitment and hard work, every single one of them has been amazing. There is
not a place in the world I would rather my mum to be.

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Review from Lorraine E (Sister of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to St Mary's the improvement in my sister's health both physically and mentally, has been nothing but extraordinary. She has had a complete transformation in her behaviour and this I directly attribute to her placement in a home where the care has been second to none. My sister has some
very challenging issues which needed to be addressed and I am so pleased the staff persisted and brought her to a point where she continues to improve.

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Review from A F (Goddaughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home to be exceptional. It has exceeded my expectations. The staff displays care and affection for all the residents. The medical team has been on top of my Godmother's medical needs.
It is clean and safe and the meals are good. There are various activities for the residents where
the staff are hands-on with motivating residents and I have always felt welcome. There is continuity of staff which is great. All very good at St Mary's.

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Review from S P (Friend of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so delighted with the care that our friend is receiving, it is so different to where she was before. The carers are always lovely, smiley and friendly. The management and administrative team are also very friendly and kind and always remember you. Our resident has been very happy even when she
finds somethings too much after her previous experience and the staff are patient and kind when she therefore doesn't always want to engage with activities etc.

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Review from Enzo O (Son of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well-maintained home in a nice location. Nice atmosphere with friendly and helpful staff.

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Review from Barry R (Brother of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was transferred from the hospital to spend his last days in the warmth of St Mary's Care Home. Whilst my brother only had days to live and was seriously ill, he received a level of care I could have not anticipated from everyone at St Mary's. This put my mind at rest helping me to handle
the eventuality. A wonderful care home.

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Review from K S (Son of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Mary's Care Home has a very warm and friendly atmosphere. All the staff are very helpful. Nothing is too much trouble. There are plenty of activities for residents and a lovely chapel and clergyman. It is very comfortable there and plenty of lovely food.

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Review from D J (Friend of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St Mary's highly enough.
Since my friend arrived here I have seen a huge improvement in her well-being.
The staff couldn't be more caring and attentive and with regards to my friend, I now have peace of mind that all her needs are taken care of and that she now has the loveliest
environment to live in. So grateful to everyone at St Mary's.

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Review from Shelley K (Wife of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely calm environment, where a relaxed ambience greets you when you visit. Residents are treated with the utmost respect and dignity and the care given to my husband from the kind, compassionate and happy staff, goes above and beyond my expectations. A very well-kept, spotless, tidy place with a
homely feel. The staff are approachable and problems are dealt with immediately and effectively, nothing is too much trouble. Activities focus on enjoyment and the interaction between staff and residents is very heartwarming. I can speak confidently that this is the right place for my husband and I would like to convey my huge thanks to all the staff who have made my life easier and given me peace of mind.

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Review from Laraine D (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we could not have wished for a better care home for my lovely dad. The staff are wonderful, so jolly and nothing is too much trouble. Freshly made food and plenty of entertainment. It really does not feel like a care home, more of a retreat. Highly recommend!

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Review from Mark S (Son of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we would like to thank the entire team for making sure Mum's life so much better. She has now been here for 7 months and it has transformed her life, the care, attention and love that she receives is amazing. The integrity and professionalism are second to none. I would sincerely recommend
St Mary's Care Home, it is such a wonderful place. We would like to give special recognition to the Placement Officer, nothing is too much trouble and everyone does everything with a smile on their face.

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Review from Patricia W (Daughter of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with everyone at St Mary's. I live a long way from the home, but I don't think I would find a better place for my mother if I tried to move her close to my home. It is worth the arduous journey to see how well she is being cared for. It gives me peace of mind. Thanks to all.

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Review from Lisa F (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this home. The photos don’t do it justice - the home is stunning. Not only is it spotless, the staff are amazing. So friendly, caring and kind. They can’t do enough for my dad, not only him but his family too. It took us two months to find a home, and within that time, we viewed so
many, and none was right, but the moment we stepped into this home, we knew it was the perfect place for him. We know when we leave him there, he is being well looked after; they’ve been great! He loves it there too. I can’t recommend it enough. Please go and view this home and see for yourself how amazing it is. You won’t be disappointed!

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Review from Carol S (Sister-in-law of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law seems very happy here, and the staff are always very helpful and friendly. He always looks very clean and smart whenever we see him and well cared for. The food and drink are very good and entertainment. Staff are always there when needed, and we know he is in safe hands, and we are
very happy with his care here.

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Review from Deborah W (Wife of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at St Mary's for almost six months. I visit on a regular basis in the evenings as I work full-time. He is always clean, tidy, appropriately dressed, comfortable and settled in his room. The TV or radio is usually put on for him for company. As this is something he cannot
ask for himself. I find this very thoughtful. Tea is always served hot and at a regular time. On the occasions I have visited in the afternoons, he has been out of bed in a chair or downstairs for activities. When I leave, I have peace of mind knowing he is well looked after.

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Review from Lesley D (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Mary's Care Home is outstanding; every staff member treats all residents, including my mother, with dignity and respect. They go above and beyond to ensure that all needs of residents and families are "met". Always greeted with a smile and friendly manner when walking in. I honestly couldn't wish
for my mother to be cared for any better.

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Review from B B (Wife of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband receives excellent care and is very happy. The staff all know me and greet me on arrival. My husband loves the food and has put on weight after being in the home.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for St Mary's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for St Mary's Care Home is calculated as follows: ( (221 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 239 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Mary's Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Clarissa

Clarissa Valerie

Job Title: Clincal lead

Joined: 2017

Clarissa has been part of the St Mary's family for over 6 years. She is entirely devoted to maintaining the welfare of
every resident at St Mary’s. Her empathetic nature and professionalism are unmatched. Which enables her to
provide not only the best physical care but also, very gentle and compassionate care.


Karen

Karen Davies

Job Title: Placement Officer

Joined: 2020

Karen joined our team in 2020. Her previous role was as a
Discharge Officer for the NHS at St George's Hospital. Her prior experience has equipped her well for her career at
St Mary’s. Her role is to ensure new and existing residents have a smooth transition into the home as well as
supporting families and residents throughout their stay.


Priscilla

Priscilla Chibanda

Job Title: Home Manger

Joined: 2018

Priscilla has vast experience in the care industry, with over 40 years of Nursing expertise under her belt.
She has previously served in directorial and management
positions at other care homes. Her main objective is to ensure that the highest standards of care are continued to be met within the home.


Frequently Asked Questions about St Mary's Care Home

What types of Care is St Mary's Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Mary's Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Mary's Care Home have?

There are 82 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Mary's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Mary's Care Home to the centre of London?

5.1 mile(s) as the crow flies, distance by road may be significantly further.