They decorated the room for him with balloons and happy birthday banner behind his bed.
Andrew H (Son of Resident)
They have looked after me so very well and I truly appreciate all the love and care afforded to me.
Sandra D (Resident)
Marlborough Court is comfortable, clean, bright and well-maintained.
David M (Son of Resident)
Respite Care Fees are subject to an assessment of an individuals needs.
Parking is available on site.
Marlborough Court Care Home has a Review Score of 9.3 (9.287) out of 10, based on 22 reviews in the last 2 years. Over all time Marlborough Court Care Home has 46 reviews.
Review from Florence A (Sister of Resident) published on 30 October 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Ronnie Cavanagh, Digital Marketing Executive at Marlborough Court Care Home
Thank you, Florence, for sharing your recent experience of Marlborough Court Care Home. We really appreciate your feedback and for letting us know how we are doing. If there is anything more we can do, please let us know. We look forward to your next visit. Take care!
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Review from S A (Daughter of Resident) published on 20 June 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Ellen B (Daughter of Resident) published on 19 January 2017
Submitted via Website •
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5.0 out of 5
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Review from Sheila S (Daughter of Resident) published on 18 March 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from V S (Sister of Resident) published on 14 March 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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Review from S G (Son-in-law of Resident) published on 14 March 2016
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
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The Review Score of 9.3 (9.287) out of 10 for Marlborough Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.287 for Marlborough Court Care Home is calculated as follows: ( (141 Excellents x 5) + (78 Goods x 4) + (14 Satisfactorys x 3) + (9 Poors x 2) + (12 Very Poors x 1) ) ÷ 254 Ratings = 4.287
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Marlborough Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 13 Mar 2025
We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
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Job Title: Care Home Manager
Joined: 2024
My profile is currently under construction as I am working on putting together a comprehensive overview of my experiences and achievements. I look forward to sharing more about myself soon.
