Meadbank Care Home

12 Parkgate Road, Battersea, London SW11 4NN
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7.8 54 Reviews
  • Meadbank Care Home, London
Meadbank Care Home offers a range of tailored care plans for residential, nursing and dementia short and long term care stays. The experienced care team provide a high standard of personalised care with a warm and friendly approach.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

Meadbank is set within landscaped grounds which feature a spacious seating area and a delightful courtyard. Inside, accommodation includes comfortable bedrooms with en suite bathrooms, flat screen TVs and a 24-hour call system.

The London Bridge Suites are a perfect oasis of calm for those in need of rest and relaxation. They're situated in their very own private building with a lovely entrance, just a stone’s throw from the main care home. Inside, residents can expect their own en suite shower room, a spacious bedroom with a lounge/small kitchenette and views of the beautiful gardens from most rooms. There's also space to relax in a choice of communal lounges and dining areas and parking is available just outside.

Fresh food is used to make nutritious meals every day and homemade cakes are also prepared daily. Snacks and drinks are always available throughout the day.

As well as regular activities such as gardening, cooking and gentle exercise sessions, residents can take part in regular trips to local places of interest.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Meadbank Care Home.

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Care Provided by Meadbank Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 176 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sachin Rajkumarsingh (Interim Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (176)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Meadbank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Meadbank Care Home Reviews (54)

Total of 54, showing 1-20
7.8

Meadbank Care Home has a Review Score of 7.8 (7.795) out of 10, based on 9 reviews in the last 2 years. Over all time Meadbank Care Home has 54 reviews.

Overall Experience

  • 27
  • 18
  • 6
  • 1
  • 2

Date Published

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45

Review from T F (Friend of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with the care and respect shown to my friend. Nothing seems to be a problem in respect of her requests and wishes and all is done with a smile.

Reply from Rosie Smith, Customer Advisor at Meadbank Care Home

Hello and thank you for taking the time to leave such a lovely review for the staff at Meadbank Care Home. We are thrilled that your loved one has settled in well and that she is being treated with care and respect. Best wishes!


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Review from Freida K (Wife of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I want to express my sincerest appreciation that your staff of caregivers have continued to provide excellent care for my husband. This last week I have been extremely busy and have not been able to visit him for three days. So, when I showed up on the fourth day I was extremely happy to see my husband
sitting up (not slouched over in his bed,) alert, happy and singing! His fingernails and toenails were also manicured and he was shaved and his hair cleaned. He looked very handsome in my eyes.
We all know there are up and down days for every patient but I feel compelled to point out that I have seen more up days than down days recently during my visits and the place exudes a feeling of 'Home'. That is a reflection of the way your staff interacts with patients and I am forever grateful.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time. and we hope Meadbank Care Home did everything possible to make the transition as easy as possible. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are very happy to hear you can feel at ease with your husband in our care. We hope to continue providing him with the best possible care and we look forward to seeing you again soon.


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Review from L S (Friend of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend and neighbour once a week. Her room is comfortable and clean and she is very content there. The staff are kind and recognise me when I visit and offer me coffee/tea/biscuits. I have recommended Meadbank to others and know of one long-term resident who is also happy there.

Reply from Maria Ricketts, Customer Care Adviser at Meadbank Care Home

Thank you for your kind words. It is always nice to hear from friends feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling like your friend is receiving the best possible care.


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Review from David R (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We recently had a 90th birthday party for my mother who has been in Meadbank for seven years. The staff were absolutely brilliant in helping us set up the party. They provided a room for my mother's large family of grandchildren and great-grandchildren. They also provided cups, plates and cutlery and
assisted on the day with every detail. Everyone from the home management to the carers couldn't have been more helpful. In the past seven years the home has had its ups and downs but I notice considerable improvements in the past year or so. The accommodation is not luxurious with small bedrooms but my mother is generally happy there and I believe that's mainly down to the staff. Thanks again team Meadbank.

Reply from Grace Langfield, Customer Service Adviser at Meadbank Care Home

Thank you for your kind words. We are so happy to hear our staff and management went above and beyond to help you celebrate your Mother's birthday, and it's wonderful to hear that the staff generally make your mother so content being with us for so many years. Please let us know if there is anything else we can do to make her stay as comfortable as possible.


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Review from Akiko W (Wife of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband stayed at Meadbank for 2 weeks while I was away looking after my mother in Japan. When he was admitted we saw a carer who sounded very warm and professional. I had some reservations about leaving him at the care home but as soon as I talked to her my worries disappeared. I strongly recommend
Meadbank if someone needs respite care.

Reply from Fran Donno, Customer Service Adviser at Meadbank Care Home

Thank you for your lovely review. We are very happy to hear you felt at ease with your husband in our care and it is always nice to hear words like "Warm" and "Professional" being used to describe our staff. Thank you for choosing Meadbank for your husband's stay.


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Review from A J (Wife of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted last week. The nursing and care staff are approachable and very helpful.
The premises are very clean and my husband is well looked after, food was well presented and looked tasty. I would recommend this place to others.

Reply from Rosie Smith, Customer Service Advisor at Meadbank Care Home

Hello, thank you so much for taking the time to leave us a review. We are thrilled that your husband has settled into the home so well and is experiencing quality care. It is always lovely to hear words like "approachable" and "helpful" to describe our staff. We hope that your husband continues to enjoy his stay with us.


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Review from Caroline B (Daughter of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadbank really helped to make my father’s 80th Birthday celebrations so special.
We all had such a lovely time and will treasure the memories of the day.
My father smiled and sang and joined his friends to celebrate his birthday. It really was so special.
We would especially like to thank the Deputy
Manager who went over and above to make it to make it so successful.
Thank you MeadBank.

Reply from Fran Donno, Customer Service Adviser at Meadbank Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after and we are so pleased that your Father's 80's birthday was so special. It is so lovely that you have such lovely memories from your Father's special day. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Review from Barbara O (Sister of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My experience is with the Bupa section of the care home. My brother went into this home at the end of May, able to walk and use the toilet. Within two weeks he was doubly incontinent and totally unable to walk. He left at the end of October. For four months, he was left sitting in a chair all day long
with just a TV for company. There is a lounge area there, but I never saw anybody in it, ever. And other than people dropping in to give medicine or food etc, you never saw anybody. The food was absolutely awful, the rooms were soulless, and he was so lonely.
Even the private side stank of urine from unchanged pads. So often I would go in and the call button was left as far as possible from my brother's hand, often five or six feet away. It was impossible for him to call for help. But it wasn't anything special. I found him in bed several times in the afternoon because a piece of equipment was broken or, in his words, he was being got at. Awful, just awful.

Reply from Fran Donno, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your review. Our resident’s health and well being is an absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. We are sorry to hear of your experience and we would like to discuss this further with you. Could you please contact our Feedback Team by emailing feedback@bupa.com or calling 0113 381 6293.


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Review from John W (Respite Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The daytime staff is basically ok - the nighttime staff is very poor quality and very little English. The menu/ordering was poor - so I seldom got what I had ordered. None of the crockery matches, mostly without lids and saucers etc. GP care was marginal to non-existent, it took a month to obtain my
Covid vaccination, the GP claimed it had been issued, this was really a lie - it was in a cupboard.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your review. Our resident’s health and wellbeing is an absolute priority. We will certainly pass your comments on to the manager, who will look into the matters you have raised. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Review from P M (Son of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On entering the Meadbank Care Home, the reception area is bright and spacious and clean, the staff are very welcoming and ready to assist. The Meadbank is clean and friendly, my mother is very well looked after and her room is clean.

Reply from Grace Langfield, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your review. It's always nice to hear words such as "welcoming" and "friendly" used to describe the care we provide. Please let us know if there is anything else we can do to make your mother's stay as comfortable as possible.


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Review from Roger S (Nephew of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the treatment of my aunt, she is contented and well cared for. Her room is clean and tidy and her outpatient treatment at the hospital and handled well. The staff are polite and pleasant. I have never seen her at meal times, but her weight appears unchanged and she has never said she
is hungry. I have little contact with the management of the home and have never spoken to the same person twice.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Meadbank Care Home

Thank you for your review. We are glad to hear that you are happy with the care your aunt receives at Meadbank and that you find our staff to be polite and pleasant. I have noted your comments regarding contact with the management team. We have recently made some changes to our team, If you would like to speak to a manager we are always happy to arrange this. Please just let us know if you would like us to schedule a call. Thank you again for your feedback.


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Review from Susan D (Wife of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband has only been in the home for 4 weeks and as yet has not had any physio because of being 2 boroughs.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your review. We have a genuine regard for all of our residents and we will discuss your feedback with the homes manager to help them continually improve their service. Please let us know if there is anything we can do to make your husband's stay as comfortable as possible.


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Review from Jean M (Friend of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Visited a friend who is ageing (80) and has dementia. I found he has lost a lot of weight since my last visit (3 months ago). He is not eating solids and lost his appetite. He wanted me to find his glasses to watch TV. The care worker found them for him and he was happy. He watched TV and was able to
use the remote control. Complained of backache and looked uncomfortable - he was helped.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your review. We are glad to help you and your family through such a difficult time. Please let us know if there is anything we can do to make friend's stay as comfortable as possible.


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Review from S C (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The 3rd floor specifically are very attentive to the residents - from what I have seen when I visit my mother. The carers are lovely and bubbly - always ready for a chat and update me with information whenever necessary. One thing which I think requires looking at is ensuring hygiene levels are kept
to a good standard.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for your kind words. It is always nice to hear words like "lovely" and "bubbly" being used to describe our carers. We will discuss your feedback with the homes manager to help them continually improve their service. Please let us know if there is anything we can do to make your mum's stay as comfortable as possible.


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Review from A M (Nephew of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been very happy since moving to Meadbank. He has been well looked after - the staff are very attentive and caring. They have also been great at communicating with me about issues. My uncle seems to thrive on the company and some of the activities, and also enjoys the food. Him being here,
safe, well-fed and looked after medically and emotionally has been a great relief for the family.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for taking the time to leave your lovely review. We are very happy to hear you can feel at ease with your uncle in our care. We hope to continue providing your loved one with the best possible care and we are looking forward to seeing you again soon.


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Review from A M (Husband of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are warm and supportive. During difficult times, they have worked with informal efficiency, are always approachable, from the senior leadership and across all staff. Visitors are made welcome and menus on offer are attractive with help on hand if required during meals. Meetings for residents
and relatives allow issues to be discussed.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your loved one in our care. Please let us know if there is anything we can do to make their stay as comfortable as possible.


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Review from P S (Cousin of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Personally, I have no complaints. I observed at mealtimes, his portions were small and he complained about this but after speaking with some members of staff, this was resolved.
Staff are always available to speak with friendly and professional always.

Reply from David Mclean, Customer Service Adviser at Meadbank Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Beverley O (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you enter the home, you are made to feel welcome. The staff are always happy to answer any questions you may have. I am confident that my mum receives excellent care and that all her needs are met. Plenty of activities for her to join in with if she wishes. Keep up the good work everyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Meadbank Care Home

Thank you for taking the time to leave your review. We are happy to hear that you feel that your mum is well cared for. Thank you again for your feedback.


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Review from Howard F (Husband of Resident) published on 14 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean surroundings. Everyone very cautious and caring. Conditions are excellent. Happy for my wife to be in such great hands.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Meadbank Care Home

Thank you for your review. We are glad to hear you are happy with the care your Wife receives at Meadbank.


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Review from C W (Friend of Resident) published on 11 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the staff are always welcoming, polite and helpful whenever I speak to them. The home is in a good location, it is easy to get to with lots of buses stopping nearby, making it easy to visit.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Meadbank Care Home

Thank you for your kind review, we are glad to hear that you always feel welcome when visiting your friend at Meadbank.


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Current Review Score: 7.8 (7.795)

Overview of Review Score

The Review Score of 7.8 (7.795) out of 10 for Meadbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.896 for Meadbank Care Home is calculated as follows: ( (45 Excellents x 5) + (30 Goods x 4) + (15 Satisfactorys x 3) + (7 Poors x 2) + (9 Very Poors x 1) ) ÷ 106 Ratings = 3.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.899 Points relating to the number of positive Reviews for Meadbank Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 176 registered maximum number of service users is 35.2. 7 Positive Reviews ÷ 35.2 = 0.199

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Feb 2025

Meadbank is a comfortable home welcoming those in need of a range of residential and nursing care, including dementia care.


Awards / Recognitions (7)

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Meet the Team (0)

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Frequently Asked Questions about Meadbank Care Home

What types of Care is Meadbank Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meadbank Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Meadbank Care Home have?

There are 176 Single Rooms.

What are the Facilities & Services at Meadbank Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Meadbank Care Home to the centre of London?

1.9 mile(s) as the crow flies, distance by road may be significantly further.