Meadbank Care Home

12 Parkgate Road, Battersea, London SW11 4NN
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7.8 54 Reviews
  • Meadbank Care Home, London
Meadbank Care Home offers a range of tailored care plans for residential, nursing and dementia short and long term care stays. The experienced care team provide a high standard of personalised care with a warm and friendly approach.

They’re here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home’s like before moving long- term. To just relax. Whatever the reason, their doors are open.

Meadbank is set within landscaped grounds which feature a spacious seating area and a delightful courtyard. Inside, accommodation includes comfortable bedrooms with en suite bathrooms, flat screen TVs and a 24-hour call system.

The London Bridge Suites are a perfect oasis of calm for those in need of rest and relaxation. They're situated in their very own private building with a lovely entrance, just a stone’s throw from the main care home. Inside, residents can expect their own en suite shower room, a spacious bedroom with a lounge/small kitchenette and views of the beautiful gardens from most rooms. There's also space to relax in a choice of communal lounges and dining areas and parking is available just outside.

Fresh food is used to make nutritious meals every day and homemade cakes are also prepared daily. Snacks and drinks are always available throughout the day.

As well as regular activities such as gardening, cooking and gentle exercise sessions, residents can take part in regular trips to local places of interest.

Follow the home on Facebook to find out more about the great things that go on day to day. Search Bupa UK Meadbank Care Home.

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Care Provided by Meadbank Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 176 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sachin Rajkumarsingh (Interim Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (176)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Meadbank Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Meadbank Care Home Reviews (54)

Total of 54, showing 41-54
7.8

Meadbank Care Home has a Review Score of 7.8 (7.795) out of 10, based on 9 reviews in the last 2 years. Over all time Meadbank Care Home has 54 reviews.

Overall Experience

  • 27
  • 18
  • 6
  • 1
  • 2

Date Published

54
0
6
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45

Review from Nick G (Friend of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Good things - good food; nice private room; corridors free from smells; good cleanliness; plenty of tea; TVs on. But - personal information supplied by relatives put in packs, then ignored (our guest needed to wear 2 pads at all times, supplied by us, but this was not carried out). Perhaps bedroom outer
doors need panels for displaying info. Big shortage of staff, one day same carer providing afternoon tea, doing hygiene work and preparing worksheets. Felt sorry for them. No continuity. Different carers almost every day. Not enough supervision in first-floor dining room. Poor/slow response from staff to guests in distress with 'choking'. Water put out half way through the meal, rather than the start. Guests waiting a long time for salt/spoon/juice.

Reply from Jayne Duck, Customer services administrator at Meadbank Care Home

Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Review from Mamerta J (Resident) assisted by family/friend published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the services they gave me. They did an excellent job for me during my stay.


Thank you very much for all the care from the care team and the admin team.


Reply from Jayne Duck, Customer Services Administrator at Meadbank Care Home

Thank you for your review. I'm so glad to hear that you enjoyed your stay with us and hope that you come and have some respite stay with us again.


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Review from Michele M (Wife of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice place. Nice staff - helpful - friendly and very caring.

Reply from Jayne Duck, Customer Services Adminstrator at Meadbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from Q C (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came into the home in June, she came from hospital, after spending six weeks there she was very frail and could be difficult at times. She was on the 1st floor where the carers were fantastic and very caring. In no time she returned to her old ways, singing, dancing and swearing. Right from
reception throughout this home, they made my mother so happy. I cannot praise the whole staff enough.

Reply from Jayne Duck, Customer Services Administrator at Meadbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from Alan G (Resident) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good comfortable bed. Firm pillow requested but not available.
No seating for visitors in room. Physiotherapists exceptionally good.

Reply from Emily Wilson, Customer Service Administrator at Meadbank Care Home

Thank you for your lovely review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service. The Bupa Customer Care Team.


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Review from Tania P (Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the most superb care and help here, once the initial hiccups were overcome.

Reply from Jayne Duck, Customer Services Administator at Meadbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from Nicholas L (Son of Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother was looking for a place, my wife and I looked at a number of homes. Suffice to say Meadbank was one of the best homes that there was. My mother is still there - she is 100. Unfortunately, she has terminal dementia and can't comment. I, as her son, visit every day and am pleased with
the care and attention which she receives.

Reply from Jayne Duck, Customer Services Administrator at Meadbank Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.


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Review from O V (Wife of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It's perfect for me and my husband. If there is a problem, I can always go the sister on floor 2 who is wonderful and in charge of floor 2. Marvellous lady and will sort things.


Very, very happy with the care and the ladies are very approachable and I can talk to them.


Reply from Jayne Duck, Customer Services Administrator at Meadbank Care Home

Thank you for your review. It is great to know that you can speak to the staff about anything and that your husband is well cared for. The Bupa Customer Care Team.


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Review from Victoria H (Sister of Resident) published on 5 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, my two sisters and I are extremely happy with the care and support given to our eldest sister. The staff are very keen to help, from those on Reception to nursing and caring assistants. They have all taken time and effort to get to know our sister and her particular needs, putting into
place a good package for her.
It is both encouraging and reassuring to know when we all live so far away, that our sister is happy and well cared for.

Reply from Jayne Duck, Customer Services Administrator at Meadbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Eric I (Son of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Very helpful staff, I will recommend to others. Very friendly, my partner and I regularly go to see my mother at Meadbank and find she is always well looked after. I have no problems and find the place clean and tidy, many thanks to all the staff.

Reply from Rose Pickering, Customer Service Administrator at Meadbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from K S (Son of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A good quality home with well lit, comfortable rooms and appropriate diet.
The range of residents is wide with everything from mild illness to terminal conditions.
The staff appear to cope well with these challenges.
I hope that if/when I need care I will have access to a home like this.

Reply from Rose Pickering, Customer Service Administrator at Meadbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Jenny B (Daughter of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Took after our mum very well.
Laundry could be better and not have to go through looking for mums clothes.
Staff at front desk are excellent, always make you welcome.

Reply from Rose Pickering, Customer Service Administrator at Meadbank Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from Valerie L (Daughter of Resident) published on 20 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Meadbank in January 2015. I think this has been a very positive move for her, she is so well looked after in every aspect. I can not praise this home enough! Thanks to all the staff for the wonderful care and support.

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Review from Robert L (Son-in-law of Resident) published on 20 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything to do with the home is to a very high standard. The staff are very nice could not have asked for better cannot praise high enough.

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Current Review Score: 7.8 (7.795)

Overview of Review Score

The Review Score of 7.8 (7.795) out of 10 for Meadbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.896 for Meadbank Care Home is calculated as follows: ( (45 Excellents x 5) + (30 Goods x 4) + (15 Satisfactorys x 3) + (7 Poors x 2) + (9 Very Poors x 1) ) ÷ 106 Ratings = 3.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.899 Points relating to the number of positive Reviews for Meadbank Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 176 registered maximum number of service users is 35.2. 7 Positive Reviews ÷ 35.2 = 0.199

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 25 Mar 2025

Meadbank is a comfortable home welcoming those in need of a range of residential and nursing care, including dementia care.


Awards / Recognitions (7)

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