Nazareth House - Hammersmith

169/175 Hammersmith Road, London W6 8DB
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9.5 23 Reviews
  • Nazareth House - Hammersmith, London
Nazareth House, Hammersmith, is a well-staffed and resourced care accommodation run by skilled carers and suitable for the needs of up to ninety-four residents.

The service provides an ideal environment to enjoy a pleasing retirement, with visitors and loved ones also welcome and staff skilled in helping with a number of mental health complications.

The respect and dignity of residents are among the service's core values, with all care packages personalised to be appropriate for the daily needs of each individual.

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Care Provided by Nazareth House - Hammersmith

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Jutta Staude (General Manager)
  • Admission Criteria
    • Private and local authority enquiries welcome.
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Couples/Companion Rooms (17)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Nazareth House - Hammersmith

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,770
    • Self-Funded Nursing Dementia Care from £1,770
    • RESPITE Self-Funded Residential Care from £1,870
    • RESPITE Self-Funded Residential Dementia Care from £1,870
    • RESPITE Self-Funded Nursing Care from £1,980
    • RESPITE Self-Funded Nursing Dementia Care from £1,979

  • Additional fees will be charged for Hairdressing, Chiropody etc.
    (please contact the home for the fees)
  • (these prices are only a guideline, please contact Nazareth House - Hammersmith to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time between 9.00am and 9.00pm. Please check in at reception & they will assist with any queries or directions needed.


  • Parking

  • Onsite Parking Available


Nazareth House - Hammersmith Reviews (23)

Total of 23, showing 1-20
9.5

Nazareth House - Hammersmith has a Review Score of 9.5 (9.507) out of 10, based on 16 reviews in the last 2 years. Over all time Nazareth House - Hammersmith has 23 reviews.

Overall Experience

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Review from Marion g (Friend of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's now just two days before her friends say a final farewell to a remarkable lady. In her local area, her name was a byword for great conversation and intellectual curiosity.
Her last days were spent in the loving care of Nazareth House. There are no words to express the beauty of the compassion
she received from the staff. Nothing was too much trouble. The rooms are peaceful. The entire establishment literally glows with Christian piety and simple humanity. Both are rare and precious.
Ignore the view from the street. Enter the gates and discover within an atmosphere of compassion; quiet efficiency and even fun. We should all be blessed to spend our final days and nights in the care of Nazareth House. Perhaps the greatest gift the staff provides to their patients, is calm reassurance. To visitors; it's a genuine welcome and instinctive understanding of the needs of individuals.

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith

Thank you so much for your heartfelt and thoughtful words. It is truly touching to hear how much our care and environment meant to both your loved one and those who visited during her final days. At Nazareth House Hammersmith, we strive to provide not only professional and compassionate care but also a home filled with warmth, dignity, and respect.Your kind recognition of our team's dedication means the world to us. We believe that every resident should feel valued, safe, and comforted, and we are privileged to have been part of her journey. It is especially meaningful to hear that you felt the atmosphere of compassion, quiet efficiency, and even fun, as we aim to create a space where both residents and visitors feel genuinely welcomed and supported.On behalf of all the staff at Nazareth House Hammersmith, thank you for sharing your experience. Your words truly inspire us to continue providing care that is rooted in kindness, faith, and humanity.


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Review from R W (Daughter of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing Nazareth House, Hammersmith was the best decision we could have made for our mother's final weeks. The care given to her was of the highest standards across the board. What was very special was the staff's ability to sense when Mum just wanted to have a chat and be reassured, even when they
had other pressures. Thank you all.

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith

Thank you for sharing such kind and thoughtful words about your experience at Nazareth House, Hammersmith. We are deeply honoured to have been looking after your mum during her final weeks. Our team is committed to providing the highest standards of care while ensuring each resident feels valued, comforted, and heard. It means so much to know that this was reflected in your mum's experience. We will share your gratitude with our staff, who take great pride in their work, even during challenging times. Your feedback is much appreciated and inspires us to continue making a positive difference in the lives of those we care for. Thank you again for taking the time to write. Wishing you and your family peace and comfort. Kind regards


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Review from P B (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my father while I had a break. My father was very happy at Nazareth House - Hammersmith. What a friendly, supportive group of staff you have. He liked the fact that there was interaction with him and your staff were very patient, caring and kind. Thank you. Keep doing the
excellent work you do. Thank you very much!

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith

Thank you so much for your kind words! We are happy to hear that you had a positive experience at Nazareth House and you were able to take a break without worrying about your dad. Our team works hard to ensure that all our residents feel comfortable, cared for, and supported and it means a lot to us that this effort made a difference to you. We will be happy to help out again in the future. Thanks again for your review.


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Review from Alec P (Next of Kin) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is a loving and caring environment which provides a familiar ambience for older residents. Staff are genuinely caring, responding to individual wants and needs. There is no smell of stale urine or cabbage. Residents are always clean and well presented even when visits are unannounced.
The reception and admin staff are helpful. Nurses and care staff are genuinely caring but honest. I feel that it is like a family in which I am included.

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith

Thank you for your lovely feedback. It is really appreciated and it was a pleasure looking after your father-in-law. He will be missed & so will you and your wife. We always aim to make all our residents and their visitors feel comfortable & at home and it means a lot to us that you are recognising our efforts. Thanks again for your review. Kind regards.


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Review from E O (Wife of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband had been at the care home for eight years. During his time there he was very well looked after, contented in himself, and got on well with all the carers. The entire staff at Nazareth House were so good with my husband and it was a very comfortable atmosphere. All so friendly. His funeral
service in the lovely chapel was so special and just as he would have wanted.

Reply from Jutta Staude, General Manager at Nazareth House - Hammersmith

Thank you so much for your kind words! We are happy to hear that you had a positive experience at Nazareth House. Our team works hard to ensure that all our residents feel comfortable, cared for and supported and it means a lot to us that this effort made a difference to you. Your husband was a lovely man to look after and it was a pleasure to meet you and all your family as well. Thanks again for your review. Kind regards.


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Review from J F (Daughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the staff at the home are excellent. They take the time to get to know each resident's particular needs and quirks. I find them to be gentle, considerate, professional and everything is done with a smile and good humour. They also get to know the relatives so that there is easy communication
and respect.
The admin staff always look at what can be done to make life better for the residents both in care and entertainment.
The kitchen staff have a four-week rotation of menus and are always happy to accommodate any particular requests.
As a relative, I feel part of the family and am happy that my parent is cared for.

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Review from Yvonne L (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Mum's care at Nazareth House - Hammersmith. Mum has a beautiful room and care is exceptionally good as are the menu options, they meet her every need. All the care staff and managers are so hands-on, flexible, wonderful, kind and caring to meet Mum's needs. The activity programme
is amazing - I've sat in to sessions and mum is so engaged and I enjoy them. One staff member in particular organised an amazing birthday celebration, with cakes, refreshments, music and singalongs. Thank you to all staff, it was a truly beautiful celebration.

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Review from Nicolette G (Granddaughter of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, kind, caring and go above and beyond to make residents feel safe. Grandma is always happy, clean and looks well and safe. Dinners and meals are on time and have excellent nutritional value. I am so happy with the care my grans receiving, I am extremely grateful.
Well done and many
thanks, God bless you all.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for the feedback, I will pass it to the team.


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Review from Gerardo U (Friend of Resident) published on 16 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We loved the place, the nurses, etc. Our friend was well cared for and you can see the love of the people who work there with the residents. We have visited many care homes and so far it has been the best. Thanks for all you do for others.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you very much for taking the time to write such a wonderful review of our home. Your kind comments will be passed to the team. Thanks again.


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Review from Geraldine M (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Nazareth House for eight years until her death in January this year. We loved Nazareth House and the kind staff. It looks a little run-down but the love and care I can't criticize. We visited about four times a week until lockdown and I stayed 24 hours a day for the five
days before her death. Her care was exceptional and she was treated with dignity and love.
Thank you.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you so much for taking the time to write a review. We really appreciate your kind comments. Our renovation of the home is planned for this year. We only wish that Mum had been with us for longer to see the renovation and we missed her.
Best wishes to you and the family.


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Review from Fatima K (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nazareth House is a wonderful care home, the staff are warm, caring, kind and very professional. The care at Nazareth House is excellent, well maintained and clean. The food is extremely good. I would highly recommend.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you very much for taking the time to write such a wonderful review of our home. Your kind comments will be passed on to the team. Thanks again Fatima.


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Review from B D (Friend of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love given to the sister in my congregation is excellent. The staff are so kind and patient with her, showing real affection. Her medical needs are watched very carefully and I am kept fully informed. The building might not be the most attractive but in the end, it is the care that really
matters. I wish to thank Nazareth House - Hammersmith, sincerely.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for the feedback.
I will share this with the team.


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Review from C B (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of care is very good.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for the feedback.
I will share this with the team.


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Review from Audrey D (Daughter of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident at Nazareth House, Hammersmith since the beginning of 2022. Prior to moving there, following a dementia diagnosis, we were constantly worrying about her. She was extremely anxious the majority of the time and took little pleasure in anything. Since becoming a resident
she is a lot happier and nothing like as anxious as she was, as she always has someone around to talk to or care for her. All the staff are helpful and considerate and she has settled in so well. It is a huge relief to all the family knowing how well she is cared for.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Hi, thank you so much for taking the time to write a review. We really appreciate your kind comments. I will share this with the team.
Best wishes to you and the family.


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Review from N M (Daughter of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family can tell by our mother's/wife's persona, she is very happy within this care setting. We are still coming to terms with her not being at home but it has been a great peace of mind to us to know that the staff are genuine and have built a great rapport with Mum, with warmth and kindness.
She looks happy, the food smells homecooked and appetising. We are relieved Mum had the chance to come here.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you so much for taking the time to write a review. We really appreciate your kind comments. Best wishes to you and the family. Your positive feedback will be passed on to the team


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Review from Y M (Daughter of Resident) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff who care for my mother are professional and empathetic and it is evident they know my mother well and are able to meet her needs. The extra activities are well coordinated and play an integral part in maintaining the well-being of my mother's care. Nazareth House, Hammersmith is a god send
in providing the care my mother needs, embedded by faith, care and respect for the needs of the individual.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Glad to hear this feedback. I will share this with the team.


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Review from P R (Husband of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As shown by my rating of mostly good or satisfied, but always room for improvement. Some carers care more than others. For my wife, its a bonus that several members of staff speak Italian. Could staff be asked to leave parking spaces for visitors and may I suggest the spaces lines are repainted? Perhaps
2 or 3 spaces could be designated for blue badge spaces.
What is the news regarding the refurbishment of Nazareth House? Payment by direct debit wa forgotten for 3 months?

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for your feedback.
It is good feedback about the parking. I will pass it on to the board.


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Review from D A (Guardian of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has been a resident at Nazareth House for over three years. He has early onset Alzheimer’s Disease.
The staff at Nazareth House and particularly those on the third floor where he is a resident, have been consistently outstanding.
I visit two or three times each week and my friend is always
clean, clean-shaven, and dressed in clean clothes.
He has deteriorated greatly as a result of his disease but the love, care, and attention that the staff have shown towards him, particularly the manager on the third floor, has been consistently very good.
It was a painful decision to move my friend into Nazareth House but, under the circumstances, was the best possible decision that could have been made.
There is a real sense of community there and my friend and those who visit him are made to feel a part of that.
I wholeheartedly thank Nazareth House for all they have done for my friend, and all that they continue to do.

Reply from Nicolas Kee Mew, Manager at Nazareth House - Hammersmith

Thank you for the review I will share it with the team.


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Review from Laura B (Cousin of Resident) published on 24 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been well looked after for over two years now, all through the pandemic as well. She is very content in her situation and feels safe and cared for. Many of the different members of staff stop to chat with her as they pass her door and she enjoys the various activities that happen on weekdays
- it's a bit more boring on weekends! She's also grateful for the opportunity to attend daily Mass in the chapel as this is why we chose this care home, and the sisters also make her feel part of the family and spend time with her. There were recent outbreaks of Norovirus and flu/covid but these were handled sensibly and carefully, only closing the home to all visitors when absolutely necessary so that the residents didn't feel cut off again like in the national lockdowns. The viruses didn't spread far and many residents weren't ill at all.

Reply from Suran Wije, General Manager at Nazareth House - Hammersmith

Dear Laura,
Thank you for your kind comments
Kind Regards
General Manager


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Review from Debi G (Daughter of Resident) published on 9 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been resident at this service for a little over two years. When he arrived he was extremely unwell and unable to do anything for himself, literally. The family was preparing to say goodbye. Within a few months he was able to sit up and to say a few words. Now, just over two years later, he
is much more like himself. He leads a full life and is well cared for. He still needs help with personal care and such, but its delivered with care and respect. I really can't say enough good things about this service. The staff are amazing. They have given Dad back his life, and his family and friends more time to make precious memories. I'm forever grateful.

Reply from Suran Wije, General Manager at Nazareth House - Hammersmith

Dear Debi,
Thank you very much for your kind comments. Best wishes for 2023 from the Nazareth House (Hammersmith) Team.
Kind Regards


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Current Review Score: 9.5 (9.507)

Overview of Review Score

The Review Score of 9.5 (9.507) out of 10 for Nazareth House - Hammersmith is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.665 for Nazareth House - Hammersmith is calculated as follows: ( (136 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 185 Ratings = 4.665

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.842 Points relating to the number of positive Reviews for Nazareth House - Hammersmith is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19. 16 Positive Reviews ÷ 19 = 0.842

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nazareth House - Hammersmith

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Meet the Team (2)

Jutta

Jutta Staude

Job Title: General Manager

Joined: 2024

My career started in hospitality and I was a general manager in four and five-star hotels, with a master's degree in hospitality management before moving into care over 8 years ago.


I completed my degree in management in Health & Social Care and have been a registered manager in nursing & dementia homes since 2016.
 
I am also a Dementia Champion for the Alzheimer’s Society and enjoy introducing relatives and team members to Dementia in the most positive way possible.
 
My goal at work every day is to make sure every resident is happy and enjoying a stimulating, fulfilling life. I think the only way to achieve this is by making sure that each resident receives truly individualised care from people who’ve invested time in really getting to know them, their needs and their experiences.


It’s also important to me that family members are happy with the care that their loved one is receiving. Getting great feedback from relatives is very rewarding for everyone on our team.


Outside of work I enjoy cooking, baking and football and am an avid Liverpool supporter.


I also love travelling to new places to explore and experience the local culture, people & food. I am proud to have visited over 30 countries all over the world so far.


I also love spending time with family and take every opportunity to visit them.
 


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Cathy Taylor

Job Title: Deputy Manager

Joined: 2015

Cathy qualified as a Registered Nurse in October 1988.


Cathy joined Nazareth House Hammersmith on the 5th of November 2015 as the 1st floor Unit Manager.


She became the Deputy Manager in January 2019.
Her hobbies are, as you can see from the photograph, lawn bowls, for which she has won 31 County titles and 1 National title since her first season in 2001.
Cathy also represented England in Belfast in 2018.


Frequently Asked Questions about Nazareth House - Hammersmith

What types of Care is Nazareth House - Hammersmith registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nazareth House - Hammersmith provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nazareth House - Hammersmith have?

There are 61 Single Rooms and 17 Couples/Companion Rooms.

What are the Facilities & Services at Nazareth House - Hammersmith?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Hammersmith to the centre of London?

3.1 mile(s) as the crow flies, distance by road may be significantly further.