Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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10 119 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.

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Care Provided by Peartree Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Larysa Koss (Interim Manager)
  • Admission Criteria
    • All boroughs and self-funding people
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2017

Funding & Fees Guide for Peartree Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,612 – £1,612
    • Self-Funded Residential Dementia Care £1,612 – £1,612
    • Self-Funded Nursing Care £1,827 – £1,827
    • Self-Funded Nursing Dementia Care £1,827 – £1,827
    • RESPITE Self-Funded Residential Care £1,627 – £1,627
    • RESPITE Self-Funded Residential Dementia Care £1,627 – £1,627
    • RESPITE Self-Funded Nursing Care £1,827 – £1,827
    • RESPITE Self-Funded Nursing Dementia Care £1,827 – £1,827

  • What’s included
    - 24-7 person-centred care and support
    - A spacious bedroom (65 en-suite)
    - A variety of home-made, nutritious meals
    - Catering for special diets
    - Room service
    - Daily activities and entertainment
    - Wi-Fi access
    - Laundry and ironing
    - Housekeeping and maintenance
    - All utility bills excluding a private telephone & internet line
    - Help to move in


    What’s available (at an additional charge)
    - Chiropody
    - Podiatry
    - Opticians
    - Physiotherapy
    - Escort to hospital appointments
    - Hairdressing
    - Day trips to local attractions
    - Newspapers & Magazines
  • (these prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.


  • Parking

  • Free parking area.


Peartree Care Home Reviews (119)

Total of 119, showing 21-40
10

Peartree Care Home has a Review Score of 10 (9.963) out of 10, based on 63 reviews in the last 2 years. Over all time Peartree Care Home has 119 reviews.

Overall Experience

  • 102
  • 17
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Date Published

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Review from Ronald T (Son of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Patient staff, helpful and attentive!

Reply from Susan Deol, Home Manager at Peartree Care Home

We appreciate the compliment, this will be shared with the team, thank you.


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Review from Shirley E (Wife of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. The patients are looked after with kindness and experienced care.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your positive feedback provided, we appreciate this and will ensure compliments are passed on to the team. We are pleased to hear of your experience and views, thank you once again we are so grateful. Best wishes to you and the family.


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Review from Elaine L (Sister of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean and friendly. My brother has improved so much from being here. The staff have been helpful and notified me of anything that crops up.
Very happy.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for sharing your feedback with us, we will pass on the compliments received to the team. We are pleased to hear of your positive experience at Peartree and appreciate your views. Thank you and best wishes to you and the family.


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Review from Ian J (Son of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been very pleased with my father's care and attention since he was admitted.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear you are happy with the care your father is receiving, we appreciate your review and will share with our team. Thank you and best wishes to you and the family.


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Review from Janet A (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been so well cared for at Peartree. She told me that she has fallen on her feet and the staff really look after her. She gets on with all the staff and cannot praise them enough. She is happy and always gets involved in the activities. My brother and I have my mum back as she was so lonely
before she came here.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear your mum is being so well cared for at Peartree Care Home. We appreciate your feedback provided and appreciate the compliments expressed, which will be passed on to the team. Thank you once again, best wishes to you and the family.


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Review from Doris S (Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service here is excellent.
The staff are friendly and understanding, helping to make this old girl comfortable and settled.
The food is very good, taking into account people's individual needs and tastes.
My room and bed and washing facilities are very good.
I am not made to feel a nuisance.
Entertainment
and involvement is excellent.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your experience, service being excellent, thank you for expressing compliments to the team.
This will be shared with all teams, we are so grateful thank you once again.
Best wishes to you and the family.


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Review from Jenny B (Daughter of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistent warmth, happiness and helpfulness is always available at Peartree.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for sharing compliments, we appreciate your feedback provided, we will ensure this is passed on to the entire teams at Peartree.
Best wishes to you and the family.


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Review from Nicholas M (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peartree Care Home has been the right choice for our Mum. We are truly grateful to all the staff looking after Mum, we can't ask for more. Thank you everyone.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your compliments, we are pleased to hear you made the right choice for your mum.
We will share this feedback with the team, thank you once again.
Best wishes to you and the family.


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Review from David T (Son of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home I've ever been to visit. My mum was well looked after and much loved by staff members. I would recommend Peartree Care Home to all the elderly, they won't get this treatment anywhere else.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you so much for sharing with us your lovely compliments for the home and team, we will share this with all team members.
Best wishes


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Review from Frances C (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in Peartree. The staff are unfailingly caring. They are very good at communicating with me about my mother. The home is spotlessly clean and fresh. My mother is well cared for. The events are lovely! Thank you to all the staff at Peartree.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of the experience where you are complimenting all the teams involved in your loved ones care, thank you for sharing this with the home. We will ensure this feedback is shared with the teams, who will be grateful and appreciative.
Best wishes to you and your family, thank you.


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Review from M M (Friend of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very welcoming and very friendly whenever I go to visit my friend. I attended the day of the Christmas party, which was great fun. The food was really good and they are all very attentive to the residents. Getting them involved and generally caring for them. They felt more like family.
A fantastic care home.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for sharing compliments with the home, we appreciate your feedback as we will share with all the teams.
Best wishes to you and your family, from all at Peartree.


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Review from Anthony L (Son of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for and seems very settled and happy.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for sharing compliments with the home, we appreciate and value this very much.
We will share this with the team.
Best wishes for 2024, thank you once again.


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Review from Collette B (Granddaughter of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather was a resident in this care home for a year. He was well looked after by the staff. They were professional, caring, helpful and friendly. My grandad loved it here. His own space was immaculate. Whenever I went to visit, it was always clean and tidy. Sadly, my grandad passed away at the
care home, where he was looked after, on the 1st floor. I want to say how excellent the care was that he received. I would highly recommend Peartree.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that your grandfather was well cared for by the team and pleased with the services that were provided.
We appreciate your feedback, thank you for sharing your compliments, this will be passed on to the team.
Best wishes.


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Review from M H (Wife of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am pleased with the care my husband is receiving, the staff have been lovely to him and my family.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are grateful to hear you are pleased with the care your husband is receiving, it is assuring that you feel the team are welcoming to both your husband and his family.
Thank you for sharing lovely compliments, this will be shared with our team.
Best wishes.


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Review from M W (Daughter of Resident) published on 19 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Peartree Care Home for about three months now. All the staff are so caring and kind, he is treated so well and I could not be more grateful for the way they care for my dad, they truly are angels and I cannot thank them enough. Simply the best.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your lovely expressive compliments, thank you for sharing this with the home.
We will pass this on to our team, best wishes.


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Review from Kevin C (Son of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff on the second floor to be very professional, always willing to help, and cannot do enough to help us when we visit. All staff are very knowledgable and capable. I am very happy to have my mum be looked after by the staff. Mum is always found clean and tidy and the room is
spotless.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for sharing with us your views on the services provided at Peartree; we appreciate your compliments expressed and will update our teams.
We are pleased to hear that you are happy with the care and support that is provided to both your mum and yourself.
Your feedback is very much appreciated; thank you once again.
Best wishes.


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Review from Darren C (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home and the services that they provide are above and beyond. The staff are very helpful and I have no complaints. The staff go beyond their roles and can't help enough. The home is very good in the way they provide their services.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Peartree Care Home

Thank you Darren for your kind review of the team at Peartree. It is super to hear that you are happy with the team and how they are supporting your loved one.


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Review from Charles B (Son of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Peartree Care Home clean, friendly and functional. The staff are professional, hard-working and polite. It's nice to see them dancing to music and doing their best to remain positive (even when often stretched to the limit). Excellent proactive management with great communication skills! Much
appreciated.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you so much for sharing your experience and expressing lovely compliments, we will share this with our teams who will be delighted to receive motivational feedback, thank you once again we appreciate this.
Best wishes.


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Review from Arthur S (Brother of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything OK lovely care home.
No problem. All sorted.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear you are happy with the services provided to your loved one.
Thank you for the compliments; this is highly appreciated, and we will be feedback to our team.


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Review from Claudette W (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is always happy and is always clean and her surroundings are clean and tidy.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear your mum is always happy, thank you for sharing lovely compliments. We appreciate this and will feed it back to the team.
Best wishes.


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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Peartree Care Home is calculated as follows: ( (723 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 750 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager

Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM


Sarah

Sarah Woods

Job Title: Home Administrator

Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.


Marva

Marva Wilson

Job Title: Lifestyle Coordinator

Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.


Sabeel

Sabeel Afsal

Job Title: Physiotherapist

Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.