Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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10 119 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.

Care Provided by Peartree Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Larysa Koss (Interim Manager)
  • Admission Criteria
    • All boroughs and self-funding people
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2017

Funding & Fees Guide for Peartree Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,612 – £1,612
    • Self-Funded Residential Dementia Care £1,612 – £1,612
    • Self-Funded Nursing Care £1,827 – £1,827
    • Self-Funded Nursing Dementia Care £1,827 – £1,827
    • RESPITE Self-Funded Residential Care £1,627 – £1,627
    • RESPITE Self-Funded Residential Dementia Care £1,627 – £1,627
    • RESPITE Self-Funded Nursing Care £1,827 – £1,827
    • RESPITE Self-Funded Nursing Dementia Care £1,827 – £1,827
  • What’s included
    - 24-7 person-centred care and support
    - A spacious bedroom (65 en-suite)
    - A variety of home-made, nutritious meals
    - Catering for special diets
    - Room service
    - Daily activities and entertainment
    - Wi-Fi access
    - Laundry and ironing
    - Housekeeping and maintenance
    - All utility bills excluding a private telephone & internet line
    - Help to move in


    What’s available (at an additional charge)
    - Chiropody
    - Podiatry
    - Opticians
    - Physiotherapy
    - Escort to hospital appointments
    - Hairdressing
    - Day trips to local attractions
    - Newspapers & Magazines


  • (these prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.


  • Parking
  • Free parking area.


Total of 119, showing 41-60
10

Peartree Care Home has a Review Score of 10 (9.963) out of 10, based on 63 reviews in the last 2 years. Over all time Peartree Care Home has 119 reviews.

Overall Experience

  • 102
  • 17
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I'm very satisfied with everything in the home.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are satisfied with everything in the home, we appreciate your feedback as this always motivates the team. we will share this with the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone welcomes you with open arms. Excellent!

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you so much for your lovely compliments shared with Peartree, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

Peartree Care Home is truly a community-centered home-from-home. Today my sister, a resident now for one year, had her 70th birthday, and it was such a brilliant afternoon. Everyone was having so much fun. Dancing, playing games (team), participating in a quiz and listening to a live clarinet performance.
Wow! Kudos to the whole Peartree team for making this a caring, inclusive community experience. My sister was showered with love and affection. To be honest, it was one of her best birthdays ever! Thank you so much Peartree team.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear your sister had the best birthday ever; we feel honoured to have celebrated your sister's special day in style.
Thank you so much for expressing such kind words; we appreciate your feedback and will pass it on to the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Amazing care, wonderful people. Cannot fault any aspect of the care home. Complete peace of mind, where my mother is concerned. I could not praise the care home and the care received by my mother, enough.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you so much for the kind words in your review, we appreciate your feedback and will pass it on to the team.
Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for here. I feel she is safe and all staff are friendly and helpful to me if I have any questions about Mum's care.
I am given regular updates about Mum's health, behaviour, eating and drinking habits. I usually visit once a week and it's always a very friendly atmosphere.
I do think that toiletries should be provided for private patients.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Peartree Care Home

Thank you so much for the kind words in your review and it is really heartwarming to hear that your mum is safe and well in the home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum, she's been living here for 5 years. I am very happy with her living here.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you very much, we are pleased to hear of your positive feedback, thank you for recommending Peartree.
This is highly appreciated and we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but good things to say about Peartree Care Home. The care home goes above and beyond to ensure they provide excellent care for its residents. My mum was well looked after and loved by the staff. They treated her with dignity and as an individual. They also ensured the family was kept
up to date with any changes and valued our concerns and feedback.
I felt confident and at ease knowing my mum was in good hands, for this I am ever grateful.
Thank you so much to all those involved in any way with the care of my mum.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you very much, we are pleased to hear of your positive feedback, thank you for recommending Peartree.
This is highly appreciated and we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was here for only 5 weeks.
But had such excellent care, nothing was too much trouble for the staff.
A big thank you.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Peartree Care Home

Thank you very much for your kind review. It is good to hear that your mum has been happy in the home so far. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place to spend last years.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you so much for your complimentary review and recommending our home Peartree, this is highly appreciated.
We will share this with our team.


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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful home. For the short time my mother was here, the staff were excellent.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you for recommending Peartree.
Thank you very much for your review and compliments to the team, this is highly appreciated and we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

It was a peaceful end to a long life. I would highly recommend Peatree, the staff and care were excellent. Made us all feel part of the family.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you for recommending Peartree, we are pleased to hear that the team members made you feel part of the family.
Thank you very much for your review and compliments to the team, this is highly appreciated and we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Peartree have been wonderful when Mum was looked after there. I would recommend this care home to anyone who has dementia.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

I've been visiting my neighbour at Peartree Care Home Sydenham for the last year and I'm impressed with the quality of the accommodation, care and helpfulness of the staff. They put on lovely events with party food and live music. The parties for the jubilee and the coronation were amazing. The residents
appear to be well cared for and happy. The food looks good too. The place is always spotlessly clean.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone here is professional and dedicated. Management is super and friendly.
The doctor is a young man with a beautiful heart, with a compassionate attitude, always smiling and loved by patients - my sister thinks he is a son from heaven.
I love this place. I'll give it 100%.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
We will also share the lovely feedback with the doctor on his next visit to the home.
This is highly appreciated, we will share this with all our team members.


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Overall Experience  Overall Experience 5.0 out of 5

My partner seems happy since he came here 6 weeks ago.
He is well looked after. Good food. Excellent care.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy from all staff who is looking after my husband.
Thank you very much everyone.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are pleased with the care being given to your husband, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

My brother is in the Peartree Care Home and is cared for and his room is always clean. The staff are all so lovely.
Would recommend Peartree, very clean.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

Peartree Care Home is everything a care home should be.
My experience is that it is a friendly, supportive, caring and happy place to live.
The food is good and if you are awake at night, the night staff will ask if you would like a drink or a sandwich.
The staff are well trained and supportive 24/7.
The
rooms are well-fitted out, clean and well-furnished.
My experience has all been good and I would fully recommend it.
I thoroughly enjoy the physiotherapist support provided to support my Parkinson's.
If anything requires straightening out, the management team are quick to respond.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are happy with the care and experience you receive. Thank you very much for sharing your thoughts we value and appreciate your feedback and compliments, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

My mum joined Peartree Care Home in the middle of March. I had moved my mum from another care home which wasn't suited to my mum's needs. From the moment my mum joined to date, all the staff are absolutely lovely, from reception to the cleaners to all the staff on the floors, you couldn't ask for any
more, welcoming and lovely staff. Nothing is too much trouble and they keep you informed of everything, down to your relative's well-being and to the entertainment. The rooms are lovely and bright and you can bring in your own personal belongings for the room. It's home from home. As a relative, you can feel very anxious about leaving your relative in a care home but Peartree is so welcoming and the staff puts your mind at ease that you know they are going to be cared for to the highest standard and you don't have to worry. I would highly recommend Peartree if you're looking for a care home. I can't thank them enough for how they look after my mum.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you are happy with the care your mother receives, thank you very much for sharing your experience and value your feedback and compliments.
This is highly appreciated, we will share this with our team members.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Peartree Care Home for 3 years. The care is excellent, the staff are very caring and very friendly. Wouldn't want her to be anywhere else.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear of your positive feedback, thank you very much for your review and compliments to the team.
This is highly appreciated, we will share this with our team members.


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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Peartree Care Home is calculated as follows: ( (723 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 750 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager

Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM


Sarah

Sarah Woods

Job Title: Home Administrator

Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.


Marva

Marva Wilson

Job Title: Lifestyle Coordinator

Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.


Sabeel

Sabeel Afsal

Job Title: Physiotherapist

Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.