Peartree Care Home

195/199 Sydenham Road, Sydenham, London SE26 5HF
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10 119 Reviews
  • Peartree Care Home, London
Peartree is a beautiful, purpose-built care home close to Sydenham town centre in South East London.

Warm and friendly, they are extremely proud of their excellent reputation for offering exceptional standards of respite care and long-term residential care, residential dementia care, frail nursing care and end of life care.

The spacious, modern home is tastefully decorated and well known for its open and welcoming environment where residents and team members, many of whom live locally in areas such as Lewisham, Catford and Forest Hill, Bromley and Dulwich, thoroughly enjoy celebrating their close links with the local community.

They believe in the importance of treating every single person as an individual and thoughtfully tailor their care and support to their specific health, social and wellbeing needs. Peartree's dedication has been recognised in its Beacon status accreditation with the Gold Standards Framework – awarded for providing exceptional quality care to people nearing the end of their lives.

The attractive, safe and calm setting provides a cheerful, relaxed home where people live happily and comfortably with a high quality of life.

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Care Provided by Peartree Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Larysa Koss (Interim Manager)
  • Admission Criteria
    • All boroughs and self-funding people
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2017

Funding & Fees Guide for Peartree Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,612 – £1,612
    • Self-Funded Residential Dementia Care £1,612 – £1,612
    • Self-Funded Nursing Care £1,827 – £1,827
    • Self-Funded Nursing Dementia Care £1,827 – £1,827
    • RESPITE Self-Funded Residential Care £1,627 – £1,627
    • RESPITE Self-Funded Residential Dementia Care £1,627 – £1,627
    • RESPITE Self-Funded Nursing Care £1,827 – £1,827
    • RESPITE Self-Funded Nursing Dementia Care £1,827 – £1,827

  • What’s included
    - 24-7 person-centred care and support
    - A spacious bedroom (65 en-suite)
    - A variety of home-made, nutritious meals
    - Catering for special diets
    - Room service
    - Daily activities and entertainment
    - Wi-Fi access
    - Laundry and ironing
    - Housekeeping and maintenance
    - All utility bills excluding a private telephone & internet line
    - Help to move in


    What’s available (at an additional charge)
    - Chiropody
    - Podiatry
    - Opticians
    - Physiotherapy
    - Escort to hospital appointments
    - Hairdressing
    - Day trips to local attractions
    - Newspapers & Magazines
  • (these prices are only a guideline, please contact Peartree Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has a protected meal times policy. Please call and enquire before visiting to avoid meal times.


  • Parking

  • Free parking area.


Peartree Care Home Reviews (119)

Total of 119, showing 61-80
10

Peartree Care Home has a Review Score of 10 (9.963) out of 10, based on 63 reviews in the last 2 years. Over all time Peartree Care Home has 119 reviews.

Overall Experience

  • 102
  • 17
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Date Published

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Review from E D (Friend of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Peartree Care Home for a resident's 100th birthday celebration and wow we was taken back by the extreme length the workers had gone to celebrate this milestone.
They all went above and beyond.
The care they give is out of this world, not just with residents but to family and friends.
So
welcoming friendly and above all caring.
What a friendly bunch of staff, the residents are treated exactly like their own relatives which was so warming to see.
The residents looked so happy and so well cared for.
All staff members are so friendly.
You gave her a 100% birthday bash well done girls, and thank you.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased to hear that you were part of the milestone celebrations and expressed your positive feedback.
Thank you very much for your review and compliments, this is highly appreciated, we will share this with our team members.


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Review from Errol M (Son of Resident) published on 21 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is the longest resident over 10 years. My sister-in-law recommended Peartree for my mother and since she has been here I have always found that the staff and care home facilities the best in London and the surrounding major counties. The best of the best, with a loving and caring attitude.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased that you and the family are happy with the care your mother receives, thank you very much for your review and compliments.
This is highly appreciated, we will share this with our team members.


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Review from C B (Son of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The professional, empathetic and courteous carers provide excellent round-the-clock care for my mother. When my mother was relocated from another home, we were concerned that the level of care would not match the standard and needs we were accustomed to. Our fears were immediately allayed after the
first week and subsequently, the level of care and attention to detail has surpassed all expectations with Mum's care plan.
The care staff work selflessly to execute and dispense the required care for the residents with a positive attitude and often under pressure to meet the required standards within the care plan schedule. Our family salute the care and domestic staff for their unwavering work ethic to residents like Mum. A five-star rating is simply inadequate and unjust for their profession. Perhaps an incremental financial golden envelope would be more suitable. Thank you care staff and thank you Peartree.

Reply from Susan Deol, Home Manager at Peartree Care Home

We are pleased that you and the family are happy with the care your mother receives, thank you very much for your review and compliments.
This is highly appreciated, we will share this with our team members.


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Review from Nick B (Son of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum joined Peartree during COVID in January 2021, a time that was difficult for everyone. Peartree and their staff were fantastic throughout and helped my mum settle and feel at home very quickly. The team on my mum's floor (2nd) are caring and make time to help my mum, spending time with her and
making her comfortable. The entertainment and events are excellent and my mum really enjoys them.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you very much for your review and compliment, this is very much appreciated, we will share this with our team members.


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Review from J W (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peartree has a welcoming feel to it. The staff always greet you with a smile. The rooms are fresh and spacious. Meals are adapted to the patient's needs. Nothing is too much trouble. I felt confident my mum would be well cared for when I left her in Peartree's care.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for taking your time to complete the review and compliments our teams, this is very much appreciated and will be passed on to our teams.


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Review from Owen B (Son of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely delighted with the level of care provided to my mother.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from Y R (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful and friendly, nothing is too much. They go over and above the job requirements. They provide a good diverse range of services.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from Samantha R (Daughter-in-law of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great and do such an amazing job. Well done.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from Leona E (Granddaughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service, amazing and very caring staff. Would highly recommend! five star service.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from Steven R (Son of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, very attentive. Highly recommended, great service.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from C T (Son of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, friendly, caring home, your mind is at total ease and we are at peace. They have an excellent and diverse program for the residents. I enjoyed the black history month program. The staff are very helpful and we feel special as they always remember our names. It's a great community here at
Peartree Care Home.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from L B (Mother-in-law of Resident) published on 11 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is what I call a home away from home. The residents are cared for in a loving way with patience and attentiveness. The staff are always pleasant and very welcoming. The residents are always very tidy and doing interesting things to stimulate their brains. The best care home I've ever
visited.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from Anthony C (Son of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Peartree Care Home staff are friendly and if I have any concerns about my mum and I tell them they sort it out quickly. She is very happy there she enjoys the food and the way they look after her I think its a very nice comfy and clean place

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from M B (Daughter-in-law of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has settled in very nicely. The rooms are a good size and clean and bright. We have been able to bring in personal items from her home to make her more comfortable. The staff are helpful and friendly. She was seen by their Doctor within a couple of days and some health issues were addressed
swiftly. As a family, we are all relied on to see that she is happy and comfortable as well as safe.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from K B (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very anxious about my mother's first night in the home but I was put at ease the following day when I visited. She looks, happy, comfortable and well cared for. The staff are very helpful and friendly. I am happy to see my mum joining in with the activities and socialising with other residents.
It is a bright, clean and welcoming environment, and the residents seem very happy.

Reply from Susan Deol, Home Manager at Peartree Care Home

Thank you for your review and compliment, this will be passed on to the team.


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Review from B P (Friend of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All Staff really care for the residents, they are polite and welcoming. The activities are always fun and well organised, food is good, home is well cleaned and tidy and the care overall is fantastic, there is great communication between the team in all departments. I always get a warm welcome when
I arrive from start to finish and you can see the residents are always cheerful and speak highly of Peartree Care Home. Well done and keep up the good work.

Reply from Aditee Naik, Regional Team at Peartree Care Home

Thank you very much for your review and compliments - we will pass it on to our team members.


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Review from Christine B (Niece of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt is very happy at Peartree and is being very well looked after. The staff are very friendly and welcoming and the home is always very clean and homely. We recently went to their Jubilee party which we really enjoyed all the staff worked very hard to make it enjoyable. We look forward to more
events during the summer months.

Reply from Aditee Naik, Regional Team at Peartree Care Home

Thank you so much - we will share your feedback with the team. thank you also for your support in working with us.


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Review from R H (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff put on an excellent 70th Jubilee Garden Party for residents and visitors. The food, the displays and the band were excellent. They did the queen residents visitors proud. Thank you.

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Review from Y C (Daughter-in-law of Resident) published on 25 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely helpful and they care very well for my mother-in-law. They have healed her pressure ulcer. When she arrived to this care home, she was only bedbound, now with the care home's staff, nurses, carers and management's help, she is getting an electric wheelchair and is going out and
has better quality of life. I would like to thank Peartree Care Home staff for all they do for her.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much - you have always been so supportive and encouraging of us.


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Review from B R (Wife of Resident) published on 25 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is very good and food is very good. Staff are very kind and caring.

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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Peartree Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Peartree Care Home is calculated as follows: ( (723 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 750 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peartree Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Adam

Adam Tallis BEM

Job Title: Home Manager

Joined: 2025

Adam joined Excelcare in February 2025. His move into care came after navigating my way through choosing a home for his grandmother who had been diagnosed with dementia with Lewy bodies.


In 2018 he joined Bupa as a Home Manager and has worked in care since. Adam has a passion for providing person centred quality care to his residents and support to families.


Adam enjoys cooking, traveling to explore new cultures and cuisines along with spending time with his godchildren.


Adam Tallis BEM


Sarah

Sarah Woods

Job Title: Home Administrator

Joined: 2024

Sarah started with the home in 2024 as our Home Administrator and has taken well to the role.


Sarah has a background in Customer Service from working with Children and Teenagers for many years.


She brings a smile and a welcoming positive attitude to the home that promotes well-being within the home all around.


Marva

Marva Wilson

Job Title: Lifestyle Coordinator

Joined: 2010

Marva provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with residents and families.


Sabeel

Sabeel Afsal

Job Title: Physiotherapist

Joined: 2009

Sabeel has been working in the company since 2009.


She is also an Otago Exercise Programme leader specialising in falls prevention for the elderly. She can be seen motivating people in our gym at least 3 times a week.