Review from Carol M (Daughter of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience

Since my mum moved to this care home, she's very happy and content. The staff are so welcoming, and they're all lovely to speak to. My mum looks like a different person; the whole family is happy with her care.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you for your kind words, Carol; mum has the most lovely and caring family, and we love having you in the care home when you visit; you are always so kind to us.

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Review from S H (Daughter of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience

My mother has been living at Peartree since August and is doing very well there. She is treated with great courtesy, the staff are highly professional, and I feel it’s very easy to communicate with everyone there. Mum’s room is smart, modern-looking and very bright. It was such a difficult decision

to have to place my mother into a care home environment, but it has been a huge weight off my mind, and I know she is being cared for kindly, knowledgeably and professionally, all at the same time. The manager and staff are great. I do very much recommend this home!

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much for your kind words; we absolutely enjoy mum's company as well. She keeps us engaged in stories of her love for theatre and time as a headmistress!

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Review from Jacqueline H (Daughter of Resident) published on 10 November 2021
Submitted via Website • Report

Overall Experience

Good communication, very aware of residents' needs. Every resident is referred to by first name and staff is very friendly and helpful. They are looking after my mother very well and I am very pleased overall with the service and care provided.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you so much Jacqueline for your kind words. We really enjoy being around mum as well - she keeps us laughing and is always very thankful and kind!

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Review from Sneha S (Friend of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience

I came to visit my friend in November 2020 and we were happy with the services offered. They take care of the residents and ensure a friendly environment for the inmates so that they don't miss their family.

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Review from Mike P (Son of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience

Peartree Care Home is very good and to be recommended on numerous levels - I shall list just a few:
Accommodation - communal areas and individual rooms (en-suite) are spacious, clean, bright and kept in excellent decorative order.
The main staff manager is exceptional. She has an open-door policy

where staff, residents and relatives can effectively speak to her at any time and raise or resolve any issues. She goes out of her way to know everyone personally by name and endorses a friendly, inclusive atmosphere.
Most staff are very friendly. Permanent staff turn-over is fairly low are there are usually a few staff on each shift who know a resident well and can engage with their needs.
Food is balanced and frequent with healthy snacks like fruit. Prior to Covid-19 visitors were encouraged to eat with their relations.
Prior to Covid-19 - Social Events for residents were numerous, this is picking up again.
As in most Homes - Clothing has to be labelled well otherwise it will be lost in the laundry.

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Review from Vicky M (Daughter of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience

Mum moved into Peartree during the lockdown. The staff were very understanding. Mum took a while to settle but the staff were fantastic. I have always been kept up to date with regular telephone calls. During the lockdown, we were able to facetime and garden visits were allowed. The staff at Peartree

have been fantastic and mum has settled now and calls Peartree her home. I am now visiting more which is great.

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Review from June T (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience

My mother was a resident at Peartree Care Home for 2 years, she had her own room with ensuite, she was able to have personal possessions such as ornaments, photos even small pieces of furniture anything really that made her room familiar. My mother had her hair done by the resident hairdresser every

Friday and enjoyed plentiful visits from her famil. She was kept well dressed and clean and tidy, if she were unwell the GP was notified as was I immediately. My mother sadly passed away on the 6th May 2021, and although this was an extremely difficult time and Covid restrictions were in place myself and my family were given compassionate visits and were shown great kindness and understanding, Peartree is a very special place and I'm so glad that Mum got to spend her last couple of years in such a kind and professional environment.

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Review from Loraine D (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience

Mum settled into Peartree Care Home much faster than we had anticipated. The love and care she received was amazing, especially during Covid.
We are so glad that we chose Peartree. We couldn’t have asked for more.

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Review from Anne T (Sister of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience

Overall, we as a family have found that both staff and the outside support are very friendly and caring. We are kept up to date with all of the aspects of the daily care for my sister. The communication is fluid and they are very transparent about everything.

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Review from Yasin S (Friend of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience

The care home was outstanding in all aspects. They were also well versed with the ongoing protocols pertaining to the pandemic and still were efficient in making the process of visits to the comfort of the inmates as one would be in their own home. They surely are one of the sweetest care homes I've

seen in quite some time.

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Review from S S (Daughter of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience

My mother is truly happy for the attention and care she gets at Peartree Care Home. Staff and residents are so friendly and caring that it feels like a big family which is amazing to have, especially during these difficult times of Covid-19. I cannot praise Peartree Care Home enough for the best care

they give to my mum. You guys are the best!

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Review from C S (Son of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience

From the very beginning, when my Mother first entered Peartree, at the age of 80, I have felt that I have gained, rather than lost a family member. It has been difficult in the last year, owing to the Covid-19 Emergency, but information, news and personal contact has been professionally and considerately

managed, always with the resident family member as the primary driver. I am comfortable that she is in safe hands.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you for your kind words. The team are always re-assured by your support. It is a pleasure working jointly with you for mum.

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Review from Michael S (Friend of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience

Under difficult Covid conditions, Peartree Care Home looked after my friend with care and humanity. He was comfortable with the support he received, and it helped a lot that staff took an interest in him as an individual.
It was much appreciated that staff took the trouble to keep us informed of any

changes in his condition, and were as helpful and as generous as regulations allowed with visits.
He was allowed to slip away gently and with dignity.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you for your kind words, it was an absolute pleasure to care for and get to know your friend. He was kind-hearted and inspirational.

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Review from Erica M (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience

My mother was transferred to Peartree after her care home was closed down. I couldn’t be happier with the move. The staff and the care home premises are second to none. The home is clean, light and airy and the staff are caring and incredibly helpful. Mum seems to have settled in well in such a short

time.

Reply from Aditee Naik, Home Manager at Peartree Care Home

Thank you for your kind feedback, Erica, it is an absolute pleasure working with you for mum. She is so lovely, very caring and loving towards us as well.

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Review from W S (Niece of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience

I visit my Aunt on a weekly basis and travel form Yorkshire to meet her. She looks happy, always well kept. The staff are kind, not just to my Aunt but also to me. She has been the best I have seen in the last two months since moving to Peartree, in comparison to the last two years when she was receiving

care at home. Thank you, Peartree, especially 2nd floor. Love you guys.

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Review from Cathy V (Daughter of Resident) published on 21 January 2020
Submitted via Website • Report

Overall Experience

My mum was at Peartree for a respite stay for two weeks. I initially had reservations about leaving my mum in a respite /care home for the first time, but I can say all my worries and myths on care homes have now changed for the better.
Mum had a wonderful time during her two weeks, she became more

confident in walking around. She loved the involvement with all the other residents. Each time someone came to visit Mum and brought her to her room to spend time with her, she just wanted to go back to the communal room with her peers.
Mum eats well and enjoyed meal times in the group. Her room was spacious and clean, she even had her own TV. Staff were very caring and helpful.
If we need to use the respite service again. I would not hesitate on sending Mum back to Peartree Care Home.

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Review from Kim M (Daughter of Resident) published on 25 September 2019
Submitted via Website • Report

Overall Experience

My mother was in Peartree for over two years and they were the best two years she could have had, sadly she died in August. However, the care she had was outstanding. The staff was amazing especially on floor 2. My mother loved it in there and she was so well looked after with so much love as well.

For me, I feel sad my mum and myself never had more time as they have become family to me. This care home is outstanding. The end of mums life she was cared for so so well, my thanks to you all.

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Review from Theresa (Daughter of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience

Peartree tries to make sure that the residents feel as comfortable as they would do in their own home by allowing them to be surrounded by their own belongings in their rooms if they so wish.
They try to ensure that the residents keep up with activities they enjoyed doing before they came into care.

As well as indoor activities, some residents that are able, are taken to the seaside, museums and various outings of their interest.
It's good to know that your loved ones can spend time surrounded by other people in the lounge and also if you wanted to spend some one to one time together you can do so freely, whether it's in the garden, their room, tea room or the relaxing rooms that are available.
It is hard, however, for the carers sometimes to spend a lot of one to one time sitting with individual residents so the care home makes sure that each resident has a special day of their own so they can be pampered and be made a fuss of.

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Review from D F (Son-in-law of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience

A very friendly atmosphere with caring staff throughout the home.

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Review from Jackie W (Daughter of Resident) published on 3 July 2019
Submitted via Website • Report

Overall Experience

Peartree Care Home is very professional and I felt my father was well looked after there. The staff are extremely caring and treated my father with dignity and respect but at the same time acted in a very friendly manner.

I would recommend Peartree Care Home if you are looking for a care home

for your loved one.

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